First Sonos purchase for some time, but the sale was treated in the same friendly and efficient manner as my earlier purchases. In fact, Andrew remembered me, and I found the whole experience very eas... See more
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I bought four Monitor Audio C265 IDC with delivery to Austria. Perfect service via mail in advance. Shipping and customs went flawless! I got a trackingnumber and when the package arived at the the cu... See more
Company replied
I can highly recommend Simply Sound and Vision, great prices aside (My Sonos Five was £100 cheaper than anywhere else) the team that work here are great - Super helpful, friendly and very knowledgeab... See more
Company replied
Professional, knowledgeable, polite & thorough are words best used to describe the job done by Henry recently. My Sonos setup has never been better & wifi in the house now exceeds my expectations wit... See more
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Company details
Written by the company
Specialists in Home Audio since 2005. Advice, consultation, installation and supply of wide ranges of wireless audio systems and smart home technologies. Offering Sonos, NAD, Bluesound, Monitor Audio, Bowers and Wilkins and many other leading brands. With a state-of-the-art demonstration room, our trained experts will help you work out the best home audio and smart home system. Visit Simply Sound And Vision to get Hi-res music in every room!
Contact info
Unit 4 Heathlands Industrial Estate, Heathlands Close, TW1 4BP, Twickenham, United Kingdom
- 02089778633
- info@simplysoundandvision.co.uk
- simplysoundandvision.co.uk
4.9
Excellent
233 reviews
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No issues with the service
No issues with the service, called to say they didn't have a mount I wanted in stock but offered me a different version. I waited for I wanted and they shipped promptly. Good price as well.
July 23, 2022
Great job
Great job, turned up in time as expected. Nice to buy from a specialist and get that support if needed than through a box shifter.
July 19, 2022
Excellent service from Andy and team.
July 10, 2022
Great service and super quick delivery
May 16, 2022
Good website
Good website. Good customer service. Fast delivery. What more would you want from an online company.
May 7, 2022
Great service from Andy
Great service from Andy - came out and fixed and upgraded my Sonos system. has a wealth of experience in hi-fi and multiroom solutions. i would highly recommend this company.
April 17, 2022
Major technical problem with our Wifi…
Major technical problem with our Wifi quickly resolved with an excellent solution (and a brilliant work-around as not all the parts were available in stock) Outstanding service, would highly recommend.
April 7, 2022
Reply from Simply Sound and Vision
Thank you, we are happy we were able to get your WiFi up quickly without too much disruption
Regards
Simply Sound and Vision
Great customer service
I have been dealing with Andy for the last few years now, great customer service and they always go the extra mile as regards deliveries and timings.
Simon SSS Systems NW Ltd
April 3, 2022
Reply from Simply Sound and Vision
Simon,
Thanks for the kind words, we are please we were able to meet all expectations
Regards
Simply Sound and Vision
Could not be happier...
Andy, our sales person was wonderful to work with. He responded quickly to any questions or concerns in a very professional manner that we had regarding the speaker stands we were considering purchasing. We placed the order and we could not be happier with the speakers. We highly recommend Simply Sound and Vision and please ask for Andy.
March 29, 2022
Reply from Simply Sound and Vision
Thank you, we pride our self on our technical knowledge and out our ability to help customers achieve their desired setup - We hope you are enjoying your speaker stands
Regards
Simply Sound and Vision
Instant availability of what I wanted…
Instant availability of what I wanted and delivery arranged to suit me. Helpful staff.
March 27, 2022
Reply from Simply Sound and Vision
Thank you for the review Michael, we were happy to accommodate your delivery schedule.
Regards
Simply Sound and Vision
Dealt with Andy who was very helpful…
Dealt with Andy who was very helpful and couldn't fault his customer service at all. My previous experiences with SSAV have all been positive and I will continue to use and recommend to friends and family. Customer service for many companies is sadly very overlooked nowadays. Thanks again, Chris
March 18, 2022
Unprompted review
Reply from Simply Sound and Vision
Thank you Chris
We are very pleased to hear our customer service exceeded your expectations.
Regards
Simply Sound and Vision
Good Service
Andy is very knowledgeable and provided good advice. My stuff arrived the next day as expected so I can't say fairer than that. Will use him again for sure.
March 6, 2022
Easy to use, great product
Easy, quick and good communications. And thrilled you had stock of the Sonos Amp when so many have sold out. Loving the product!
February 24, 2022
New build sound system
Very knowledgeable and helpful. Even provided speaker installation layout plans.
February 11, 2022
Fantastic service very knowledgeable
February 7, 2022
Fast and efficient
Fast and efficient. A pleasant exception and the perfect antidote to the tardy service provided (or not provided) by others. Thanks
February 3, 2022
Great help on what to upgrade
Great help on what to upgrade, replace and even recommended to keep a sub rather than replace. Matches prices elsewhere. Friendly team and recycled my old equipment for me.
February 3, 2022
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