Sofa Bed Expert Reviews 201

They make a quality sofa that is innovative and well built. Unlike most sofa beds this one works well as a sofa and as a bed. As an added bonus, they are also locally manufactured and take a lot of pride in their craftmanship. If you are in the market for a sofa bed that you actually intend to sleep on then look no further.

All the staff were really helpful. Greg in the office was really good at explaining layouts of sofas etc. The delivery guys were great, explained how the sofabed worked, cleared everything away when they were done. Brilliant. Sofa looks amazing and is really comfy. Not used it as a bed yet, but I'm sure it will be great.

My sofa bed has been delivered today and I love it. It looks to be excellent quality and is extremely comfy. The ordering process was easy and I was kept informed of progress and delivery. The two gentlemen who delivered the sofa bed were very professional and polite. They removed all the packaging and showed me how to pull out the sofa into a bed. An overall excellent experience and I would definitely order from this company again.

I am very pleased with the sofa. Great quality and I would be happy to buy other items from this company.
Great service.

I did quite a bit of research into the perfect sofa bed for our needs. Sofa bed expert came out top.
I am so pleased with the product, it’s very good quality and is an extremely comfortable sofa. You genuinely get what you pay for.

The customer service was excellent with quick and informative responses to all my queries. I ordered a fabric sample book and it was easy to return and the refund was speedily.

The delivery crew arrived within the time slot and were courteous and respectful. They delivered to my room of choice and took away all packaging and left the sofa bed fully built and demonstrated how to use it.

Very happy with the whole experience

Excellent experience from start to finish. From initial ordering, to sorting delivery to delivery day itself. Gregg was always on hand to answer any questions via chat and was very helpful. A rare company these days with such a friendly, professional and accessible customer service. Thank you!

The whole process was really speedy with the delivery coming within a couple of weeks. The sofas look gorgeous and the delivery men were extremely helpful. There was a small problem which the delivery man pointed out , and that is going to be rectified really swiftly with no quibbles whatsoever. Very impressed with the company.

Had a settee bed and storage sofa made by Sofa Bed Expert and I can say that the whole process has been a pleasure.
The items are incredibly well made and comfortable & at prices comparable to much lower quality from high street stores.
The support, help and advice from Greg is outstanding.
This is a company that really values and cares about its customers.
Would I recommend Sofa bed expert to my friends? Absolutely. Would I buy from them again yes without the slightest hesitation.

A beautiful well-made quality sofabed which exceeded my expectations - I just love it.
Helpful delivery guys who set it up and explained everything - what more could one ask for.

Very friendly delivery drivers , polite even offered to take their shoes off. Efficient and tidy. Excellent service, Absolutely inlove with the sofa bed it's gorgeous even better in real life , free footstool is fab.
Happy Valentine to me

the whole experience with sofabedexpert has been outstanding from start to finish. Greg and his team were so supportive and helped thru a number of twists and turns to settle on a delivery date that eventually worked for us. The sofa bed is of the highest quality and very easy to use plus the furnishing is fantastic - we could not be more pleased. The installation team were a joy - nothing was too much trouble and they managed to navigate a tight stairwell to place sofa bed in our room of choice. We have a delightful room to use in the house to relax. I would highly recommend s sofabedexpert to friends and family - brilliant company prepared to go the extra mile to achieve customer satisfaction. Thank you for everything - Marie & Carlo

Couldn’t be happier with my Mocca Kingsize sofabed. Very high quality, comfortable and looks great. Website shows they care about the customer and very helpful when I called to ask questions. Brilliant delivery drivers. So quick and friendly.

Fantastic service from Gregg and the team. Needed the sofa bed at short notice and it arrived with a week to spare, order to delivery was 11 days. delivery men were friendly, professional and very careful.
Finally this is the second bed we have ordered and can recommend them very highly. the sofa & the bed are very comfortable and very easy to use.

The sofa arrived on time and looked great.
It was comfortable and we were VERY Happy.
Customer service on purchase was very good and the delivery drivers friendly and helpful removing and taking away all of the packing.
The bed has been used quite frequently and sadly has not stood the test of time.
There is now a large gap between the back/arms and the base.
Unfortunately I cannot upload photographs here but it is circa a 2 to 3 inch gap betwen the base and the back rest making it very uncomfortable.
The material still looks as it was , its just all opening up.
We bought this as we experienced using one in a holiday let so this is very dissapointing.

I cannot fault this company from start to finish! Regular updates on my order, delivery guys called to advise they would not be long, they were super polite, completed the delivery fast and efficiently and took away all packaging, all with a smile!!! First class customer service. Amazing job Sofa bed expert, this is what separates you from many other companies.

The delivery guys built my sofa bed in no time, I was really impressed with them, friendly knowledgeable and really quick.
I love on the third floor with no lift and they didn't moan about it, as opposed to many other delivery men.
The sofa bed is really good quality, big sturdy and with a lot of storage. I also love the material, my daughter dropped some water and I can tell it's really waterproof.
Overall, really satisfied with my purchase and I'll recommend to anyone!

Folds well, rather firm but knew it would be, use a memory foam topper on it, lots of room, good double bed size

Amazing!!! I’m over the moon with the sofa and the service! The delivery guys were so professional, polite and good! The sofa itself is so comfortable and very easy to turn into a bed! I would definitely recommend!!!!

This is my second sofabed from sofabedexpert. Bought this one for my daughter’s studio flat in London. She loves it! Looks stylish in the day and turns into a very comfortable bed at night. Proper mattress and very solid construction. We know from our previous purchase that it will withstand daily use as a bed and looks good for years. Excellent service from ordering to delivery. Highly recommend this company. A real plus is there is always someone on the end of a phone to talk to. Great customer relations.

Great sofabed, great team and delivered in good time as promised. thanks a lot