Bought from Spoiltland for the first time and won’t buy from them again. Ordered a present for a baby shower and then had an email to say the delivery was going to be late. They offered... See more
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See what reviewers are saying
I preordered the Moonie Humming Bunny and placed an order for Moonie 2.0 Organic Humming Bunny for my unborn twins. I really like receiving an email asking for a preference on whether I wanted them... See more
Company replied
I have just received my second order from Spoiltland. After initially ordering the grey velvet Sleepee car seat blanket for my new little grandson I have reordered the velvet swaddle blanket and match... See more
Company replied
Ordered the Sleepee for my 9 week old Grandson, he never slept for more than 2 hours at a time, this has been a life saver, I’m not saying he suddenly sleeping 12 hours, but it’s definitely helping h... See more
Company details
Written by the company
Spoiltland is a family business that has only been launched in 2019. However, hundreds of people have already trusted us and it makes us extremely proud to know that the quality and uniqueness of the products that we offer is widely appreciated by parents and their loved ones.
Contact info
Unit 7, Underwood Business Park, Underwood Lane, CW1 3TJ, Crewe, United Kingdom
- contact@spoiltland.co.uk
- spoiltland.co.uk
4.2
Great
95 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 87% of negative reviews
Typically takes over 1 month to reply
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I contacted the customers service…
I contacted the customers service several times regarding my orders with no answer!
August 8, 2025
Reply from Spoiltland
Hello,
Thank you for getting in touch, and I am very sorry to hear you have not received a response to your messages.
I have recently taken over the business and am working through improving communication and response times. I understand how frustrating this must have been.
If you would like, please resend your order details and I will ensure this is looked into as a priority.
Kind regards,
Jade
Loved my product
Loved my product, site was easy to use, the packaging was beautiful and delivered within a timely manner, I will be browsing the site for my next buy, very impressed😊
May 12, 2025
Lovely special gifts for a first…
Lovely special gifts for a first birthday, great quality, swift delivery.
August 5, 2025
Highly recommend
Speedy delivery. Beautiful high quality muslin swaddle. Highly recommend
August 4, 2025
Poor customer service
I placed an order with Spoiltland on Monday morning for next day delivery. However, I did not receive my order till Wednesday even though I paid extra for next day delivery. Very poor customer service as I have contacted them via email three times but I have not received a response from them. Please avoid this company as they do not have good customer service.
August 4, 2025
Unprompted review
Reply from Spoiltland
Hello,
Thank you for your message, and I am sorry to hear about your experience. I recently took over the business, and as a new mum managing this transition, I am working to improve the service moving forward.
Your order was placed under the previous ownership, however I sincerely apologise for the inconvenience caused.
Thank you for your understanding.
Jade.
Sleep Ordered the Sleepee for my 9 week old…
Ordered the Sleepee for my 9 week old Grandson, he never slept for more than 2 hours at a time, this has been a life saver, I’m not saying he suddenly sleeping 12 hours, but it’s definitely helping him to settle better.
Arrived within days pelt ordering, beautifully packaged.
July 11, 2025
I got what I wanted
I got what I wanted. but no contact with the seller. no response to email or chat. shipping problems. I paid for fast delivery and waited a few days for it. customer service terrible. only the product is ok. nothing else.
June 10, 2025
Reply from Spoiltland
Hello,
Thank you for your feedback, and I am sorry to hear about the lack of communication and the delay with your delivery. I understand how frustrating this must have been, especially after paying for a faster service.
This order was placed before I took over the business, however I still appreciate you sharing your experience as I am working to improve customer service and response times going forward.
Kind regards,
Jade
Horrible customer service
Horrible customer service, they don't answer my email, waiting for a order for more then 3 weeks now.
June 2, 2025
Unprompted review
Reply from Spoiltland
Hi, I’m really sorry to hear about your experience, that’s definitely not the standard we aim for.
As I’ve recently taken over the business, I’m working through previous customer issues and improving response times going forward. Given this was back in 2025, I hope your order has since arrived, but if it hasn’t been resolved, please send me a direct message with your order details and I’ll look into it for you.
Thank you for your feedback.
Jade.
Fantastic company with great quality…
Fantastic company with great quality products and excellent costumer service. Highly recommend!
April 28, 2025
All items present were packed lovely
All items present were packed lovely, with personalisation in the packers signature. The bedding items were extremely luxurious and of a high quality. Plus I thought all the bedding, dummies were lovely and abit different in their detail compared to other sights. The delivery was also swift which was amazing. Thanks 😊
April 1, 2025
Sleepee Velvet Swaddle Blanket
Great value for money, excellent quality, colour as described, speedy delivery, Very Happy customer & baby! :-)
March 31, 2025
Gorgeous!
Gorgeous!
Thank you, such a lovely item and will be purchasing again! Very quick delivery!
Thank you x
March 31, 2025
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