Textburst Reviews 99

TrustScore 1 out of 5

1.2

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Rated 1 out of 5 stars

CLOSED MY ACCOUNT £100+ CREDIT GONE WITH NO WARNING Deleted my account without any warning which had over £100 credit on the account. Claimed that it hadn't been logged into for 12 months w... See more

Rated 5 out of 5 stars

We have used MediaBurst before for email to MMS conversion. We ceased that product line from our business as we changed what services we offered. Now we use their Textburst platform to notify ou... See more

Rated 5 out of 5 stars

As a novice when it comes to SMS marketing, I tried a few companies. Mediaburst had a fantastic, user friendly system which had all the standard features in a clean design. Their reporting su... See more

Company details

  1. Money & Insurance

Information provided by various external sources

* Send text messages easily online * Keep your customers up to date * Used by thousands of businesses *


Contact info

1.2

Bad

TrustScore 1 out of 5

99 reviews

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1-star

No history of asking for reviews

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Rated 1 out of 5 stars

CLOSED MY ACCOUNT £100+ CREDIT GONE…

CLOSED MY ACCOUNT £100+ CREDIT GONE WITH NO WARNING

Deleted my account without any warning which had over £100 credit on the account.

Claimed that it hadn't been logged into for 12 months when it had been.

How can you take £100 from someone and not even give them chance to get it back, no warning of deletion email, no refund, nothing basically theft, that money is now gone, they were replying to emails every few minutes now nothing just ignoring my emails now.

DO NOT USE.

November 30, 2020
Unprompted review
Rated 5 out of 5 stars

Totally brilliant, great bunch of people too with a top product!

We have used MediaBurst before for email to MMS conversion. We ceased that product line from our business as we changed what services we offered.
Now we use their Textburst platform to notify our customers when their repairs have been completed, or to update them if we are awaiting parts or need further info etc.
It's fast and reliable with added benefit of a contacts database.
Couldn't ask for more really!!
PC Clinic Technologies Ltd

January 17, 2014
Unprompted review
Rated 5 out of 5 stars

Excellent Service and Value

As a small company TextBurst is ideal for us. We are able to keep in touch with our members for a very small cost. Also as it is 'pay as you go' we are always in control of how much we spend.

Their customer service is also first class. We highly recommend them!

November 19, 2013
Unprompted review
Rated 5 out of 5 stars

I Lov

I loved using textburst. I was trying to find a company of this kind for a while online, but the ones I found didn't do it for me. Thank god I found textburst! So easy to use! :)

November 19, 2013
Unprompted review
Rated 5 out of 5 stars

Saved time and money

We knew what we wanted and started to think how to develop our own solution. Then found Textburst which was exactly what we wanted with a few extra little bits thrown in. Works great and we're happy with it.

October 18, 2013
Unprompted review
Rated 5 out of 5 stars

Excellent

Our seamless integration with Mediaburst means that our clients can send text messages from within our software without the need for expensive external arrangements.

October 19, 2012
Unprompted review
Rated 5 out of 5 stars

Heaton Property Recommends!

We've been using Mediaburst to send text messages to our tenants and contractors via our property management software (Gemini by VTUK).

We've found it to work incredibly well. It integrated flawlessly into our day to day routine and the team at Mediaburst are friendly and helpful. Thanks again for your great service.

June 11, 2012
Unprompted review
Rated 5 out of 5 stars

Brilliant API integration

The integration into my WooCommerce website is brilliant and simple to setup. A very good tool to offer customers SMS updates and adds that extra bit of professionalism to my website.

May 3, 2012
Unprompted review
Rated 5 out of 5 stars

Azzurri Communications

We needed an online texting service to test our SMS connector software that is used in contact centres throughout Britain. I found the text burst service exceptional with such a clean interface it is a dream to use and the pay as you go structure makes it ideal to manage costs.
My account manager "Jo" is always on hand and responds within minutes of a query and the support team are always so polite and quick to respond to any issues i have.

April 26, 2012
Unprompted review
Rated 5 out of 5 stars

Glossop Sailing Club

We wanted to use text messaging to inform our members about up coming events and items of interest-very often members do not log onto our website as often as they check their mobile phones!
We particularly liked the PAYG option which for a small club like ours should enable us to tailor our purchases to our needs and increase usage as demand dictates without having to buy into an expensive business tariff.
Easy to use and so far we are very happy.

April 19, 2012
Unprompted review
Rated 5 out of 5 stars

Easy

We use mediabust with wordpress ecommerce Jigoshop and it is so easy to install and maintain. We will use mediaburst for all our text messaging purposes.

April 12, 2012
Unprompted review
Rated 5 out of 5 stars

Very easy to use!

As a novice when it comes to SMS marketing, I tried a few companies. Mediaburst had a fantastic, user friendly system which had all the standard features in a clean design.

Their reporting suite is informative, relevant and realtime.

I found their staff to be useful when needed, but never got a pushy sales call, which quite frankly is my pet hate.

Not only do I now use them regularly, I have reccomended them to all my colleagues and friends, so no doubt they will be equally as impressed!!

April 11, 2012
Unprompted review

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