Textburst Reviews 99

TrustScore 1 out of 5

1.2

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Rated 1 out of 5 stars

CLOSED MY ACCOUNT £100+ CREDIT GONE WITH NO WARNING Deleted my account without any warning which had over £100 credit on the account. Claimed that it hadn't been logged into for 12 months w... See more

Rated 5 out of 5 stars

We have used MediaBurst before for email to MMS conversion. We ceased that product line from our business as we changed what services we offered. Now we use their Textburst platform to notify ou... See more

Rated 5 out of 5 stars

As a novice when it comes to SMS marketing, I tried a few companies. Mediaburst had a fantastic, user friendly system which had all the standard features in a clean design. Their reporting su... See more

Company details

  1. Money & Insurance

Information provided by various external sources

* Send text messages easily online * Keep your customers up to date * Used by thousands of businesses *


Contact info

1.2

Bad

TrustScore 1 out of 5

99 reviews

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No history of asking for reviews

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Rated 4 out of 5 stars

Excellent System - but more incentive-to-buy- offers needed

We use Media Burst text system to communicate with target groups. We like the reporting system and the ability to target out-of-date data with ease - very important in an environment where people frequently change mobile numbers to avail of new offers. We do use other providers for higher quantity texting as there does not appear to be much in the way of offers for bulk purchase. Other providers may not offer as good a service as Media Burst but in times where costs are critical the sacrifice in functionality may be worth paying!

April 4, 2012
Unprompted review
Rated 5 out of 5 stars

Honest company who really care about their customers

Provided lots of support on opening the account to help us to get the wording and timing of our texts of special offers to customers. The team are really friendly and approachable. The products do what they say on the tin and they don't use silly jargon which is really unusual for a technical product like theirs.

April 3, 2012
Unprompted review
Rated 5 out of 5 stars

Great service!

The team at Mediaburst were a great help, they were always on hand to answer our questions and provided a very efficient service. Thanks!

April 2, 2012
Unprompted review
Rated 5 out of 5 stars

Fantastic

Very easy to use, messages are sent very quickly. A perfect way of keep in touch with our customers and keep them up to date with special offers. We have found the service invaluable and would highly recommend it to any business looking to generate more business.

April 2, 2012
Unprompted review
Rated 5 out of 5 stars

Helpful, Knowledgeable & Professional

At Johnson Cleaners, we use SMS messaging to keep our customers informed of our latest offers and services, as well as informing them of special events – branch openings, etc.

Mediaburst have always been very helpful and delivered a professional service. They are knowledgeable and have given advice and support on many occasions. Would recommend without hesitation; good people to work with!

April 2, 2012
Unprompted review
Rated 5 out of 5 stars

Best text API

Just what I was looking for.
Mediaburst has enabled me to truly put my customers in the loop.
The API makes it so easy to send texts from all the platforms that we develop in.
I will be recommending Mediaburst to all the developers I work with.
Thank you for making it so easy.

March 30, 2012
Unprompted review
Rated 5 out of 5 stars

Excellent

Uplands Mobiles Limited have used text solutions previously and found them expensive and difficult to use. No more!

Mediaburst and the Textburst product are top rate.

The interface is easy to use, the reporting is first class and the Mediaburst support team are beyond compare (Got a problem, it WILL be sorted, quickly, efficiently and with maximum communication and minimum fuss).

Previously I used to dread getting a request to text customers, now I look forward to it!

March 29, 2012
Unprompted review
Rated 5 out of 5 stars

Amazing API

The API is easy to use and implemented within minutes. Their helpdesk was available for helping me within a few hours.

Keep up the good work.

March 29, 2012
Unprompted review
Rated 5 out of 5 stars

Great facility used with CapsuleCRM

We use Mediaburst integrated with CapsuleCRM so that we can text directly from customer records. Support fo the setup was efficient and helpful and the service is very reliable. Wouldn't be without it now.

March 29, 2012
Unprompted review

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