The AA Smart Care Reviews 

Arrived on the time he said he would, worked fast, efficiently & very knowledgeable overall a very pleasant experience, I would definitely recommend,

The job was not passed to the garage neither were the parts. As a result I had to engage on multiple calls to get the service going (the garage cannot contact AA directly) and still the air filter was not available on the day, so that will need to be fit on another day. On the positives AA did engage with me and accepted to cover the cost of a follow-up service

The appointment was moved to 2 days later, otherwise would give 5 stars. The mechanic was friendly, helpful and efficient.

I wasn't kept in touch on the day my car went in for repair. I had to phone the AA myself the following morning to find out what was happening in respect of the fault. Then i was advised that the garage could not locate the fault which is a fluid leak. I retrieved my car from the garage got home and guess what, the fluid was still leaking.
Cost me £89 for a thoroughly bad experience.
I will be making a complaint.

Easy to book, competitive pricing, and although the job took longer than expected the mechanic kept me informed all the way

Good reasonably priced service. Mechanic on time and very courteous. Recommend for an interim service.

A very efficient service and will definitely use this garage again.

They were quick and efficient. Very nice people. Especially the young girl on reception she helped me fill out the on line form for my MOT and I asked her if she could help do it again for my service, she said yes no problem. Very helpful young lady. It was a pleasure to be spoken to like you mattered and a valued customer.

MOT booked in at the touch of a button, good price too, and not very far from home. Dropped car off at 08:30, picked it up at 09:30, pass no advisories. Brilliant service! Took all the haste and inconvenience away from arranging myself.

Great reliable service. My first experience with them. I have recommended them to family members. Will be using them again next year.

Very professional technician. Polite, explained what he was going to do to do and completed the work in a timely manner.

Good job nice engineer

Good to have reliable service done at home. Mechanic friendly and helpful

Great service and a fantastic job! Would highly recommend!

Booking process was very easy. Mechanic made contact early in the day and arrived when he said he would. Very personable and clear in his communication. Work was done efficiently and the price was reasonable.

Absolutely disgusting service, no phone calls, no communication, told that I need an extra part so would be back next day, no phone calls, no mechanic, car on my drive with no wheels, got hold of them Saturday, part not in stock, will be fixed sometime next week, self employed, need my car and driving to Bristol airport Tuesday, now I don't have a car and they said nothing they can do, it's the weekend and bank holiday. So now I have no car for 3 days to work and I can't get to Bristol airport. Absolutely shocking

He came a few hours later than expected but he fixed my car on the spot and told me what needs to be fixed.

I was very pleased with the home service we had.