The Baby Store Warrington Reviews 

88
TrustScore 4 out of 5

3.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

We had such a lovely experience thanks to Nikita! As first-time parents, walking into a baby store to choose all the main essentials felt quite overwhelming, but Nikita was absolutely amazing from s... See more

Company replied

Rated 5 out of 5 stars

We visited the store last week with our son and his partner and again today to order a cot and bedroom furniture. The shop is lovely and there are lots of gorgeous items to choose from. Janet was very... See more

Company replied

Rated 1 out of 5 stars

At first the shop is lovely, the clothes and items they sell are beautiful. When walking around the cots I noticed that all the cots were decorated with cot bumpers, really disappointing to see a baby... See more

Company replied

Rated 5 out of 5 stars

Visited The Baby Store twice the other week with my mum and then my husband. We had been overwhelmed with trying to figure out what we need for our baby. Emma helped us on both visits and was absolute... See more

Company replied

Company details

  1. Baby Store
  2. Baby Clothing Store
  3. Children's Furniture Store

Written by the company

Whether you’re preparing for your first baby or growing your family, our store is here to guide you through every step of the parenting journey. From expert tips on choosing the perfect pram, to real-life advice on navigating parenthood, we cover everything you need to create a safe, happy, and nurturing space for your little one here at The Baby Store Warrington


Contact info

3.8

Great

TrustScore 4 out of 5

88 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.8

All reviews

(88)

17 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing customer service

Amazing customer service, Louise was very helpful and informative in helping us choose our items. Thank you so much!

November 12, 2023
Unprompted review
The Baby Store Warrington logo

Reply from The Baby Store Warrington

Thank you! We will pass your feedback to Louise!

Rated 5 out of 5 stars

Visited the baby store to pick out a…

Visited the baby store to pick out a pram, ordered one the same day and picked it up within the time frame that was promised. Really easy buy from start to finish and staff are knowledgeable and happy to help.

August 12, 2023
Unprompted review
The Baby Store Warrington logo

Reply from The Baby Store Warrington

Thank you for your feedback!

Rated 5 out of 5 stars

Amazing experience

Staff are very helpful and had full knowledge on all products in the shop.

Guided you on the fantastic products and what would work best for you.

November 8, 2023
Unprompted review
The Baby Store Warrington logo

Reply from The Baby Store Warrington

Thank you so much!

Rated 5 out of 5 stars

One stop shop

I popped over to this shop purely to look at prams, not realising everything else they had. We went back multiple times to then continue with baby buying. The perfect amount of choices without being over whelming as first time parents. Lovely helpful staff. Easy process from looking to collecting. Would recommend to any parents first timers or not

November 8, 2023
Unprompted review
The Baby Store Warrington logo

Reply from The Baby Store Warrington

Thank you so much for your feedback!

Rated 5 out of 5 stars

Fab service

Fab service, really helpful staff and friendly. Only took less than a month for our pram to arrive and staff showed us how to fit our car seat. Would defo recommend.

October 1, 2023
Unprompted review
The Baby Store Warrington logo

Reply from The Baby Store Warrington

Thank you very much lovely!

Rated 5 out of 5 stars

Fab service

Bought my first pram and car seat from the baby store, staff were super helpful. Collected our order today, not yet checked the contents but happy with collection process

October 15, 2023
Unprompted review
The Baby Store Warrington logo

Reply from The Baby Store Warrington

Thank you very much!

Rated 5 out of 5 stars

Amazing Service! 100% recommend!

Great service from the team at The Baby Store in Warrington. All staff were knowledgeable of all their products and couldn’t do enough for you. Thank you so much for making it such a positive experience buying our first pram!

October 14, 2023
Unprompted review
The Baby Store Warrington logo

Reply from The Baby Store Warrington

Thank you so much!

Rated 4 out of 5 stars

Lovely shop and great service

Lovely shop and great service. Missing one item so having to go back after checking and being told yes it’s inside the box. It wasn’t in the box and wasn’t listed on the box hence query.

October 14, 2023
Unprompted review
The Baby Store Warrington logo

Reply from The Baby Store Warrington

Thank you for your feedback! I do apologise in regards to the missing item. As all boxes are packed with the supplier if an item is missing this means there was a packing error. We will work to get this resolved swiftly!

Rated 5 out of 5 stars

Everything you need

They have so much choice and lovely stuff you want to buy it all !
We bought nursery furniture set, which we absolutely love, baby bedding and a personalised bath robe. Staff very help and there’s no pressure.

September 29, 2023
Unprompted review
The Baby Store Warrington logo

Reply from The Baby Store Warrington

That's great to hear! Thank you!

Rated 5 out of 5 stars

Fantastic store & staff!

Outstanding experience!
Purchased our egg2 complete bundle from hear last year, so when we needed a more compact stroller we didn’t hesitate on going back. Recently purchased the egg z stroller, fantastic pram! 1st egg z was damaged when we unboxed, called to let the girls at the store know and their customer service was 10/10, within 48 hours a new stroller arrived at the store for me to collect, the staff unboxed and checked it all over to make sure everything was perfect, can’t thank the girls enough for sorting the problem so quickly & without any fuss. Will 100% purchase from this store again in the future.
Thank you x

October 5, 2023
Unprompted review
The Baby Store Warrington logo

Reply from The Baby Store Warrington

Thank you very much for your feedback! We look forward to seeing you again!

Rated 5 out of 5 stars

Fantastic service, very pleased from start to finish!

Really good experience from start to finish! Placed our order in good time and our pram and car seat were delivered just when we were told. Easy pick up and really helpful staff!

Thank you very much!

September 30, 2023
Unprompted review
The Baby Store Warrington logo

Reply from The Baby Store Warrington

Thanks so much!

Rated 5 out of 5 stars

Lovely helpful staff

Lovely helpful staff, all experienced in helping us to choose the right pram to suit our needs. We would recommend the baby store to anyone.

September 19, 2023
Unprompted review
The Baby Store Warrington logo

Reply from The Baby Store Warrington

Thank you very much!

Rated 5 out of 5 stars

Excellent service

Excellent service, price matched against competitors, great advice and always welcoming.

September 8, 2023
Unprompted review
The Baby Store Warrington logo

Reply from The Baby Store Warrington

Thank you so much!

Rated 5 out of 5 stars

Very friendly

Very friendly, helpful staff who are also very knowledgeable on every item.

September 15, 2023
Unprompted review
The Baby Store Warrington logo

Reply from The Baby Store Warrington

Thank you so much!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look