Couldn't be happier with my new bike from Dan's shop in Dumbarton. Really friendly, no-pressure service from start to finish, and the bike was exactly as described. Dan was great to deal with and gave... See more
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From our initial enquiry via Facebook Marketplace, our messages were answered by Dan within a few minutes and we were given helpful advice. We collected the bike from their premises the next day and... See more
Dan gave me all the time I needed when buying a bicycle, answering all my questions clearly and without fuss. No pushy sales pitch at all. Eddie is a wonderfully talented and inventive engineer who... See more
Fantastic customer service. Dan arranged a viewing for me at extremely short notice. Bought a lovely Trek bike in great working order for my son’s birthday. He’s going to love it! Great to see a busin... See more
Company details
Written by the company
The Bicycle Exchange has been created to help people in and around the Sussex area to have access to quality bicycles at affordable prices.
Contact info
8 Turnpike Way, RH20 3QG, Ashington, United Kingdom
- 07771888319
- daniel@bucklandrecruitment.co.uk
- thebicycleexchange.co.uk
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This company hasn't invited customers recently, so reviews may not be representative
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Great bike and service
Dan was super-helpful in arranging to view and ride the bike on a Sunday morning. The bike is great. Plus, it's reassuring to know it's been serviced and there's a three-month warranty.
Excellent service.
Dan was a very pleasant chap to do business with. The bike I bought from him was very reasonably priced and advertised in a clear and accurate way. It was in very clean condition (as new apart from a few minor scratches that had been clearly described) and had been serviced. Pick up went smoothly with no problems. 3 month warranty given. I have no hesitation in recommending buying a bike from Dan.
Very friendly
Very friendly
Good communication answered messages promptly
Bike was clean and in good working order
Great price
Brought second hand bike very pleased…
Brought second hand bike very pleased thank you 😊
Very helpful
Dan was very helpful and adjusted the bike I eventually chose to fit me. His warranty is very reassuring and the bike works well.
Took my grandson to buy a mountain…
Took my grandson to buy a mountain bike. The appointment system meant that we had the full attention and input from Dan and the team. We felt comfortable that we were encouraged to buy the right bike for our needs rather than being price driven. Bought the bike all within 30mins, took it home and haven't seen him since( joke)
Very prompt service
Very prompt service, as i had limited time to pick up the bike and Dan was very accomodating. Bike was as described, looks nice and tidy can't wait to get out on the road.
First class service
First class service and bike in excellent condition! Coming with a 3 month guarantee what more do you need!
Great purchasing experience
Great purchasing experience. Very responsive on phone and WhatsApp. Shared great information and organised to view the bike on a Sunday afternoon which was much appreciated. Bike was fantastic and purchase process was quick and easy. Highly recommended.
GoQuick replies to any questions and a…
Quick replies to any questions and a helpful guy!
Great service!
Really happy with my bike! Very approachable and easy to deal with. Had a problem with the bike and Dan resolved the issue quickly and without fuss. Would happily recommend if you're looking for a great deal on a good bike. Reduce, reuse, recycle! 🚴🏽♀️
Lovely Experience
Dan was extremely useful and knowledgeable. Generous enough to transport 3 bikes for me to try without question. I left with an amazing bike at an amazing price, highly recommend!
Dan is excellent at communication
Dan is excellent at communication, he didn’t have a suitable bike for me when I first contacted him, but as soon as one came in he let me know and I was able to pick it up a couple of days later. I did have an issue with the bike once I had got it home, but Dan very kindly came to my home to fix it. All in all a very good experience.
Highly recommended
From our initial enquiry via Facebook Marketplace, our messages were answered by Dan within a few minutes and we were given helpful advice. We collected the bike from their premises the next day and whilst nervous from buying off Facebook were reassured by the clean premises, the many bikes on display and people working on them. The bikes have a 3 month warranty and my son now has a great bike that is clean and seems safe. These guys are legit and I will use them again without hesitation.
Fantastic customer service
Fantastic customer service. Dan arranged a viewing for me at extremely short notice. Bought a lovely Trek bike in great working order for my son’s birthday. He’s going to love it! Great to see a business recycling high quality bikes and helping us reduce our carbon footprint. Great concept and I will be using again!
Great service
Great service, advice from Dan and great range of bikes at good prices - all seemed to be in good condition and we were really pleased with our purchase
Great service
Phoned Dan on a Sunday and within an hour and a half I was driving home with my new bike. Great prices and piece of mind with the 3mths warranty he gives on everything he sells.
Highly recommend the Bike Exchange
Dan was very responsive and quick to arrange a time to view the bike. The bike was in very good condition. Dan was friendly and approachable and gave my daughter the option to test out the bike. There were many different options in how we could pay for the bike (i.e. via PayPal, card and cash). Dan was very quick to send an invoice of the purchase on the same day. Definitely recommend others to purchase bikes from the Bike Exchange.
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