Couldn't be happier with my new bike from Dan's shop in Dumbarton. Really friendly, no-pressure service from start to finish, and the bike was exactly as described. Dan was great to deal with and gave... See more
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From our initial enquiry via Facebook Marketplace, our messages were answered by Dan within a few minutes and we were given helpful advice. We collected the bike from their premises the next day and... See more
Dan gave me all the time I needed when buying a bicycle, answering all my questions clearly and without fuss. No pushy sales pitch at all. Eddie is a wonderfully talented and inventive engineer who... See more
Fantastic customer service. Dan arranged a viewing for me at extremely short notice. Bought a lovely Trek bike in great working order for my son’s birthday. He’s going to love it! Great to see a busin... See more
Company details
Written by the company
The Bicycle Exchange has been created to help people in and around the Sussex area to have access to quality bicycles at affordable prices.
Contact info
8 Turnpike Way, RH20 3QG, Ashington, United Kingdom
- 07771888319
- daniel@bucklandrecruitment.co.uk
- thebicycleexchange.co.uk
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Professional and friendly service
Professional and friendly service. I saw my bike on the website and contacted Dan who always replies immediately. Knowing that the bike has been newly serviced and has a 3 month warranty is very reassuring.
I am thrilled with my new (to me) bike which was reasonably priced in my opinion. I highly recommend this business and would definitely use the bicycle exchange again without hesitation.
Dan was great had a good selection of…
Dan was great had a good selection of bikes for reasonable prices.
Very reliable business selling top class bikes
Very reliable business selling top class second hand bikes. I bought a Cannondale in mint condition and was given a 3 month warranty guaranteeing any mechanical issue that may arise. It's possible to travel from London on a train in 50 minutes and the owner can meet you with your new bike at the station. Dan was very responsive and professional throughout the whole exchange, highly recommended.
Quality used bike with guarantee and no risk
Dan offers great bikes at decent prices. Why buy new when you can buy almost new for so much less, or simply get so much more for the same money. It's a no brainer.
Helpful
Helpful, efficient and accommodating service. Thank you. Our son is thrilled with his new bike and the 3 month warranty is a nice reassurance.
Swift and helpful
Dan came back to me really quickly and it was very easy and smooth making arrangements with him to part ex my bike for one he had in stock.
Excellent Service
Dan was very helpful and quick to arrange viewing of the bicycles we were interested in, good friendly service we will defiantly be using the bicycle exchange again in the future when our children need bigger bicycles.
A wonderful experience
A wonderful experience, and the owner assisted me to find the perfect bike which suits my needs exactly after he took the trouble to ask questions and I showed him some examples which were already sold before I got there.
A good local company with an excellent…
A good local company with an excellent website. Dan is very helpful and professional and I would recommend the Bicycle Exchange wholeheartedly
Recommended
Thanks Dan, very pleased with the bike. Would happily recommend The Bicycle Exchange.
Excellent service
The Bicycle Exchange. Brilliant experience!
I spoke to Dan who was super helpful. We agreed the part exchange and I am over the moon with my new bike. Exactly as described and Dan helped switch pedals to test ride before taking away. The bike is awesome. Brilliant concept and glad to support this business which gets people on bikes!
Very helpful When I asked him to have a…
Very helpful When I asked him to have a look at some think on the bike all round good Service 👍
Brilliant
Brilliant. Dan was fast at communicating, planned ahead and got the size up out in case that's what we needed, we did and he was flexible with our timings. Absolutely worth the hour and a bit driving to get a fantastic bike. Thank you Dan.
Excellent second hand bike shop
Great website. Excellent customer service. Good selection of second hand bicycles.
Bought Frog 73 and part exchanged old bike. Great deal and hassle free. It's easy to get an appointment to view some second hand bicycles.
Good range of well presented bikes
Good range of well presented bikes and the Voodoo mountain bike I bought was great value.
Great and Knowledgeable Service
Bought a Trek Marlin7 from them, it was exactly how it was described on the site. With it being second hand I had expected there to be some wear and tear but there was none. The staff were friendly and knowledgable, also patient with me as I didn’t really know what kind of bike I wanted or needed. After talking me through my options there was no hard sell they just said why each was good or bad for what I was looking to do and allowed me to make an informed choice. Couldn’t recommend them more highly.
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