This vape shop has been offering same day (order before 3pm) deliveries for ages now but still feels like Dorset's best kept secret. The delivery service from Chris, come rain or shine, is amazing and... See more
Company replied
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See what reviewers are saying
The most friendly and helpful people you’ll ever meet! I’ve been a customer for a few years now and wouldn’t shop anywhere else and as for Chris the delivery man I take my hat off to you, same day del... See more
Company replied
Broadstone branch, fabulous! Always really friendly, helpful and great advice, I enjoy my weekly visit! The added bonus is if I'm working away and can't make it back in time to get to the store, if I... See more
Company replied
Received my regular online order of Virginia Finest. Liquid seems much thinner than previous batches and as such I’m burning through it really quickly. Updated from 1 star review. Received a prompt... See more
Company replied
Company details
Information provided by various external sources
With Over A Decade Of Experience You Can Be Sure To Vape Safer With The British Vape Company. Specialists In E-Liquid & Hardware.
Contact info
5 Moor road, Broadstone, BH18 8AZ, Poole, United Kingdom
- 07463 788196
- sales@thebritishvapecompany.co.uk
- thebritishvapecompany.co.uk
4.6
Excellent
196 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent
Good service . Good price and ordering online excellent especially the delivery time .
Not much else you can add to that really.
July 8, 2020
Unprompted review
Great reliable next day delivery.
Great reliable next day delivery.
Friendly helpful in store service.
What else do you need, other than their fantastic range of products!
July 7, 2020
Unprompted review
Reply from The British Vape Company
Thank you Andy 😊
Reply from The British Vape Company
Thank you 😊
wismec reuleaux rx gen3 dual
Lowest price I could find, 10% discount for first order, free next day delivery arrived less than 24 hours after the order was placed - can’t complain at all!
July 1, 2020
Unprompted review
Reply from The British Vape Company
Thank you 😊
Best in town!
Awesome service, friendly staff, the vape juices taste great and we’re loving the same day delivery during lock down...best shop about!
June 13, 2020
Unprompted review
Reply from The British Vape Company
Thank you 😊
Brilliant! Just brilliant
Fantastic place to go into. Very friendly staff who will help with any questions you have. During lockdown delivery service has been amazing. Ordered at 11 and had my stuff by 3. Your doing a fantastic job guys ;) Thankyou very much ;)
June 11, 2020
Unprompted review
Reply from The British Vape Company
Thank you 😊
Excellent always helpful and friendly
Excellent always helpful and friendly. since lockdown I've been ordering online super fast delivery. Have already recommended to lots of friends
June 9, 2020
Unprompted review
Reply from The British Vape Company
Thank you so much 😊 see you soon 👍
Ordered 6.30am and it was at home when…
Ordered 6.30am and it was at home when I got home at 5
June 9, 2020
Unprompted review
Reply from The British Vape Company
Thank you for review 👍🇬🇧💨
Great service!
June 9, 2020
Unprompted review
Reply from The British Vape Company
Thank you for review 🇬🇧💨
Brilliant service with all that’s going…
Brilliant service with all that’s going on at the moment !! 5 stars ⭐️ ⭐️ ⭐️⭐️⭐️ From me
June 9, 2020
Unprompted review
Reply from The British Vape Company
Thank you for great review 😊 see you soon 🇬🇧💨
Always served with knowledge and…
Always served with knowledge and perfect customer service before Covid shutdown. Ordered several times online during lockdown. Exceptional quick delivery
June 9, 2020
Unprompted review
Reply from The British Vape Company
Great review thank you for your support much appreciated 👍🇬🇧💨 see you soon
Fantastic quick service really friendly…
Fantastic quick service really friendly staff
June 4, 2020
Unprompted review
Reply from The British Vape Company
Thank you 😊 🇬🇧💨
Great product amazing service
Great product amazing service! Can’t fault them A*
June 4, 2020
Unprompted review
Reply from The British Vape Company
Thank you 😊 🇬🇧💨
Very helpful through out the last few…
Very helpful through out the last few months, thank u xx
June 4, 2020
Unprompted review
Reply from The British Vape Company
Thank you for your support 😊🇬🇧💨
Great quick Service as ever!
June 2, 2020
Unprompted review
Reply from The British Vape Company
Thank you 😊 🇬🇧💨
Tried phoning the number on the shop…
Was set to give 2 stars as didn't think was gonna arrive same day as promised which would have been a shame cos love the shop luckily order turned up at 19:05 after a hasty damping review at 19:00 I take it all back!!
May 29, 2020
Unprompted review
Reply from The British Vape Company
Hi Ken, all orders go out same day if ordered before 3pm we have a high volume of orders so deliveries are sometimes until 9.30pm. The phone is on 10-3pm Monday-Friday and 10-1pm on Saturday it does get busy. You can contact us outside of these hours via email or through messenger on the website. Thank you for your review
Ordered at lunchtime delivered in the…
Ordered at lunchtime delivered in the evening Excellent 5 star service
May 26, 2020
Unprompted review
Reply from The British Vape Company
Thank you for review and support much appreciated 🇬🇧💨
tip top
same day delivery, great customer service over the phone and on messenger, easy to use website and great products. miss going into the shop for banter but always sort me out for top notch vape products 🤟
May 22, 2020
Unprompted review
Reply from The British Vape Company
Great review thank you and yes we’re looking forward to seeing everyone again soon too 🇬🇧💨
Ordered and came same day
Ordered and came same day. Very impressed with the excellent service.
May 19, 2020
Unprompted review
Reply from The British Vape Company
Thank you for the review and ordering your support is most appreciated 🇬🇧💨
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