The British Vape Company Reviews 

196
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

This vape shop has been offering same day (order before 3pm) deliveries for ages now but still feels like Dorset's best kept secret. The delivery service from Chris, come rain or shine, is amazing and... See more

Company replied

Rated 5 out of 5 stars

The most friendly and helpful people you’ll ever meet! I’ve been a customer for a few years now and wouldn’t shop anywhere else and as for Chris the delivery man I take my hat off to you, same day del... See more

Company replied

Rated 5 out of 5 stars

Broadstone branch, fabulous! Always really friendly, helpful and great advice, I enjoy my weekly visit! The added bonus is if I'm working away and can't make it back in time to get to the store, if I... See more

Company replied

Rated 5 out of 5 stars

Received my regular online order of Virginia Finest. Liquid seems much thinner than previous batches and as such I’m burning through it really quickly. Updated from 1 star review. Received a prompt... See more

Company replied

Company details

  1. Electronic Cigarette Store
  2. Vaporizer Store

Information provided by various external sources

With Over A Decade Of Experience You Can Be Sure To Vape Safer With The British Vape Company. Specialists In E-Liquid & Hardware.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

196 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.6

All reviews

(196)

10 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

Great service, on time will definitely order again

May 18, 2020
Unprompted review
The British Vape Company logo

Reply from The British Vape Company

Thank you for review and ordering 🇬🇧💨

Rated 5 out of 5 stars

Top notch

Can not recommend this company enough. I would not consider using any other vape company. They have gone above and beyond to provide a fast, efficient, helpful service. I do miss the face to face interactions with the lovely staff, but the same day delivery service is exceptional. Looking forward to seeing you again. Keep up the amazing work!

May 15, 2020
Unprompted review
The British Vape Company logo

Reply from The British Vape Company

Thank you for amazing review 😊 we miss everyone too! 🇬🇧💨

Rated 5 out of 5 stars

Above and beyond the call of duty!!!

Excellent service. Being a bit of a novice, they helped me out along Vape Road and corrected my errors. Above and beyond the call of duty!!!

May 12, 2020
Unprompted review
The British Vape Company logo

Reply from The British Vape Company

Thank you for lovely review Glenn, see you again soon 🇬🇧💨

Rated 5 out of 5 stars

Great service

Great service, ordered 7pm and received the next morning, thank you

May 12, 2020
Unprompted review
The British Vape Company logo

Reply from The British Vape Company

Thank you for review & ordering 🇬🇧💨

Rated 5 out of 5 stars

Best vape company ever

Always a fantastic service especially in these troubled times, not only have they always been extremely helpful but now offer same day delivery

May 11, 2020
Unprompted review
The British Vape Company logo

Reply from The British Vape Company

Thank you Claire 😊 lovely feedback makes it all worthwhile in these challenging times 🇬🇧💨

Rated 5 out of 5 stars

Easy to use website

Easy to use website, excellent delivery service.

May 11, 2020
Unprompted review
The British Vape Company logo

Reply from The British Vape Company

Thank you for your support 🇬🇧💨

Rated 5 out of 5 stars

Easy to negotiate website

Easy to negotiate website, super quick delivery. Thank you.

May 11, 2020
Unprompted review
The British Vape Company logo

Reply from The British Vape Company

Thank you for ordering online much appreciated 🇬🇧💨

Rated 5 out of 5 stars

Always used these

Always used these! Shame shops are closed as always helpful and nice to see your faces :?

May 11, 2020
Unprompted review
The British Vape Company logo

Reply from The British Vape Company

Thank you for review, yes we miss everyone too ! Hopefully be reopening on the 15th June 🇬🇧💨

Rated 5 out of 5 stars

Excellent as always

Excellent as always, quick delivery.

May 11, 2020
Unprompted review
The British Vape Company logo

Reply from The British Vape Company

Thank you for review 😊🇬🇧💨

Rated 5 out of 5 stars

Vape juice

Had what I wanted and delivery was quick. Couldn’t fault this company

May 11, 2020
Unprompted review
The British Vape Company logo

Reply from The British Vape Company

Thank you for ordering 🇬🇧💨

Rated 5 out of 5 stars

Really grateful for the fast delivery…

Really grateful for the fast delivery from my most trustworthy local vape shop!

May 10, 2020
Unprompted review
The British Vape Company logo

Reply from The British Vape Company

Thank you Angel for supporting us in these challenging times, see you soon 🇬🇧💨

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