Halloween HQ Reviews 94

TrustScore 1 out of 5

1.2

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Rated 1 out of 5 stars

Bought a costume on the 22nd of Oct for my Daughter but only later found out her dad already bought the costume so on the 23rd I brought it back still in package , I was told their refund machine was... See more

Rated 1 out of 5 stars

Bought a pirate costume for Halloween.It was a complete piece of crap so badly made ,quality horrendous. Dont waste your money on this website.

Rated 1 out of 5 stars

I spent 20 minutes plus in this shop and not one staff member asked me if we needed help or even offered every single one of them stood up talking to each other about college and nights out …. I under... See more

Rated 1 out of 5 stars

Would not recommend Halloween HQ. If you have a question or problem expect to have it dealt with unprofessional and rude employees. I had a simple question; how long did I have to return a costume aft... See more

Company details

  1. Costume Store
  2. Party Store

Information provided by various external sources

Halloween HQ is a speciality retail store with the most comprehensive range of Halloween products that consumers can imagine for Halloween.


Contact info

1.2

Bad

TrustScore 1 out of 5

94 reviews

5-star
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1-star

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Rated 5 out of 5 stars

Very Fast, Brilliant Quality

I ordered the vampiress costume, only a few days before halloween and was so shocked at how fast it came!

I actually went back and ordered more which also came in a day or two (to Dublin)

I'm obsessed with Halloween, usually buying two costumes a year from shops and online! I thought I'd seen every costume available but the range Halloween HQ has is just amazing, especially the accessories and for really good prices!

Definitely will be shopping here next year!

November 4, 2015
Unprompted review
Rated 5 out of 5 stars

Halloween costume

I ordered a doctor zombie costume for my 8 year old from halloween hq on Tuesday evening 27th October and it arrived on the Thursday lunch time as they had stated in the text they sent to confirm the time. We had one happy little boy would definitely order from there site again .
Roy

November 4, 2015
Unprompted review
Rated 3 out of 5 stars

nice costume but bad delivery service

I would recommend the costumes but it says next working day delivery. Even though the order was placed in the morning I didnt receive the costume on the next day. DPD is defo not a good idea for delivery service

November 3, 2015
Unprompted review
Rated 5 out of 5 stars

excellent all round service

ordered the prombie queen teen girls costume for my daughter. very prompt service and order arrived next day. Costume was as described and packaged well. Would have no hesitation in ordering again.

November 3, 2015
Unprompted review
Rated 3 out of 5 stars

witches outfit

fast delivery, costume was exactly what it looked like online. the wig I got was terrible it knotted within second of putting it on. not good quality at all.

November 3, 2015
Unprompted review
Rated 1 out of 5 stars

Unsatisfied customer

Wasn't happy over all with the service I received! First I went to order a Robin costume and it said out of stock when I put the card details in so I went and picked another costume! Picked super man costume and paid for it!

Then got a confirmation email to say the original Robin costume was coming so was unsure what costume was actually going to be delivered!

I ordered mine on the Friday and didn receive it until the following Thursday so next day delivery was false advertisement!! Specially when I had friends tat ordered theirs the Tuesday after me and had theirs before me!

November 3, 2015
Unprompted review
Rated 5 out of 5 stars

Halloween Costume

Easy to order on line and great on tome delivery. Most importantly costume was high quality and DD was delighted.
Thanks

November 2, 2015
Unprompted review
Rated 5 out of 5 stars

Halloween costume.

I was really happy with the Costume I got from you. It was good quality. And especially happy with the speed of delivery. Thank you.

November 2, 2015
Unprompted review
Rated 1 out of 5 stars

Rude

Would not recommend Halloween HQ. If you have a question or problem expect to have it dealt with unprofessional and rude employees. I had a simple question; how long did I have to return a costume after buying it. I was treated in a rude and unprofessional manner. Shocking to be honest. There was no need for such behaviour.

November 2, 2015
Unprompted review
Rated 1 out of 5 stars

Unacceptable experience - will NEVER buy again from this website

I ordered an adult baby women's costume for a Halloween Party. There were three items to be delivered in the pack - a bonnet, a dress and pantaloons. The only item in the package was the dress. I tried to make contact with Halloween HQ by email and telephone but to date have had no reply. I am totally dissatisfied with the service and would not recommend Halloween HQ to anyone.

November 2, 2015
Unprompted review
Rated 5 out of 5 stars

excellent

Bought the tigger costume for my toddler arrived when it said it would looked adorable on got loads of compliments and kept my little one warm while trick or treating would recommend to anyone thanks

November 2, 2015
Unprompted review

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