Bought a costume on the 22nd of Oct for my Daughter but only later found out her dad already bought the costume so on the 23rd I brought it back still in package , I was told their refund machine was... See more
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Bought a pirate costume for Halloween.It was a complete piece of crap so badly made ,quality horrendous. Dont waste your money on this website.
I spent 20 minutes plus in this shop and not one staff member asked me if we needed help or even offered every single one of them stood up talking to each other about college and nights out …. I under... See more
Would not recommend Halloween HQ. If you have a question or problem expect to have it dealt with unprofessional and rude employees. I had a simple question; how long did I have to return a costume aft... See more
Company details
Information provided by various external sources
Halloween HQ is a speciality retail store with the most comprehensive range of Halloween products that consumers can imagine for Halloween.
Contact info
Disappointed with purchase
Purchased a plumber costume 4 my son only had it on about 5 minutes when 1 of the straps broke very disappointed.
Fast and efficient service
Delivered on time. Very good service. Would definitely use again
Great Service!
Having left ordering to the last minute, one of our costumes arrived damaged. I got on to Halloween HQ and had my replacement with no argument next day. Great selection to choose from and absolutely fantastic service! I'll never trail round looking for costumes again!
Halloween Outfit order
Arrived ahead of time in good condition and was as expected - good service
Great Product & Fast Delivery
I placed an order for a Halloween pirate costume for my little boy and it arrived the next day, it was amazing to get such a quick delivery. The costume is comfortable, practical and looks fantastic on him. I would definitely recommend Halloween HQ & would have no hesitations in ordering products again in the future.
Disappointed
I paid for next day delivery and I didnt get my item until a week later the costume I bought for my daughter the wing straps were broken and was not happy with the material very poor
Excellent and precise product... no delay in delivery
Very happy with product. It was exactly as describe and order was processed quickly and item was delivered next day as promised
one stop shop experience
no hassle at all with the purchase,and very quick delivery,
site easy to navigate.
Great
Very quick delivery&fits perfect&great quality. Would definitely recommend this website.
Good product, as described. Great speed with delivery
Halloween costume
Delighted with costume I bought for my 7 yr old son. Had bought one in a shop he didn't like it and then I ordered one from yourselves on wed, we received it Thursday and he could wear it Fri to school like all his pals. Happy child happy mother.👍👍
Decent
Ordered a smoke machine. It arrived the next day. Works perfectly. All good!
pleasant surprise
last minute decision to buy something so amazed it arrived in time. Great quality for price paid. Good value. Will buy from again.
Outstanding
Would and will definitely be ordering again. Great quality, exactly what you see and expect. And great service.
Riddler costume.
Fast delivery of a fantastic costume,great look and fit too.
Excellent service, great product
Vampire costume, next day delivery as promised, fit as described, great product - a happy vampire.
Terrible quality
This was the one costune that wasnt in my nearest store and the staff were pretty unhelpful. Had to get it delivered as theres no click and collect for this store either.Delivered on time, and for €4 it should be, but when I opened it there was already a rip in the stitching along the side. I couldn't return it as I needed it the next day so had to make do. After only a few hours wear, the stitching in the crotch completely ripped apart, front back and sides. And it was a loose costume. The price in no way reflects the quality of the product and I absolutely would not buy from this company again.
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