Bought a costume on the 22nd of Oct for my Daughter but only later found out her dad already bought the costume so on the 23rd I brought it back still in package , I was told their refund machine was... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Bought a pirate costume for Halloween.It was a complete piece of crap so badly made ,quality horrendous. Dont waste your money on this website.
I spent 20 minutes plus in this shop and not one staff member asked me if we needed help or even offered every single one of them stood up talking to each other about college and nights out …. I under... See more
Would not recommend Halloween HQ. If you have a question or problem expect to have it dealt with unprofessional and rude employees. I had a simple question; how long did I have to return a costume aft... See more
Company details
Information provided by various external sources
Halloween HQ is a speciality retail store with the most comprehensive range of Halloween products that consumers can imagine for Halloween.
Contact info
Hallowen costumes
Great quality costumes and fast delivery,reccomend them to anyone
Kids Halloween Costumes
Found the costume I was looking for, ordered it and it arrived on time. Good quality, my two year old is delighted with it !
white Zombie contact lenses --NO GOOD
Received my white zombie lenses from Halloween Hq...complete waste of time with these..they were out of shape...and would not stay on the tip of my finger to get them in to my eyes..and i'm an experienced contact lenses user...The contact...dried up within seconds...avoid these..
Perfect fit, prompt delivery, great value.
Great fit, ordered last min, next day delivery a great option. Affordable prices and great quality.
Excellent service
I had seen an outfit online but they didn't have the size.I emailed asking if they would be getting it in and got a prompt reply to say they would and would let me know when it was.which they did.ordered that day and received it the next day.thanks for your excellent service!!
excellent site
Excellent fast service. Reasonable postage and quality goods
Contact lens
Excellent product and fast delivery. Great value for money
Terrible Service.
Received a Halloween Costume with some missing. I was told there was nothing they could do and to just post it back... not really great service in my opinion. 🎃
Delivery
I paid for 24 hour delivery but the item did not arrive for 48 hours
Very happy
I was very happy with the service I got with Halloween HQ... there were no delays with getting my product from the time I ordered it to next day delivery.
Products were off good quality and price.
Thank you Halloween HQ for making a little boy happy to be dressing up this Halloween
Excellent
Very good quality true to size my little girls love there costumes
Excellent products & Service
Fast delivery. Best quality products. Very happy customer!
I received a filthy costume!
I am giving you a poor rating because although the shopping experience online was very positive, when I received my ghouls costume for my 9 year old boy a few days ago, the costume was dirty with stains of what looked like face paint and general dirt all over the front of it. I have had to clean it because he needed the costume this week for school, otherwise I would have returned it as it was not at all acceptable to receive it in that condition.
Very efficient and very good quality products
I had no problems at any point. It was very efficient and great value for money
Halloween Costume
Great service from the Halloweenhq. Prompt and efficient. I would recommend them.
Size is not correct
I have has ordered item for 8 years old child ( when ordered picked age 8-10 years old). When arrived, realised that item is so so so big. Probably it will be ok for 12 years old. I bought another thing in the shop, because didn't have time for exchange. Result- disappointed child.
Halloween HQ great sevice and quick and easy to order from
Halloween hq is a very quick and reliable service to use i ordered my product and received it the next day as promised at a time that pleased me the product was great quality and was exactly as desribed in the description on the website
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








