Lending Room Reviews 

1,085
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 268 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, efficiency, and helpfulness, making the entire process smooth and stress-free. The service is frequently highlighted as excellent, with many appreciating the quick response times and clear communication. People found the user experience easy to navigate, noting the personalized support and genuine care provided. Reviewers particularly appreciate the company's ability to simplify complex processes and achieve positive outcomes for their financial needs. Consumers also highlight the team's genuine interest and support, making challenging situations much easier to navigate.

What people talk about most

Staff

Customers had positive experiences with staff, frequently praising individuals for their exceptional service.... See more

Service

Customers consistently note positive experiences with service, often describing it as reliable, professional,... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting the helpfulness and efficiency... See more

User experience

Reviewers mention positive feedback about user experience, with many customers expressing satisfaction with... See more

Response time

Consumers find response times to be positive, with many reviewers highlighting prompt communication and quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Lauren - no mater the reason, nowadays seeking financial help is not easy. You made my experience an enjoyable one. You genuinely cared, you always keep me updated the whole way through, the proce... See more

Rated 5 out of 5 stars

Incredibly grateful to Michelle and team for making the entire process smooth and stress free.clearly explained every step and answered all my questions promptly. I truly appreciate Michelle’s wo... See more

Rated 5 out of 5 stars

Priyanka was so efficient. She guided me with the whole process and made it easy. I really appreciated her honesty and patience towards me. To sum up, I highly recommend Lending Room for all who wil... See more

Rated 5 out of 5 stars

Better than expected, with the goal of consolidating and finding a lower interest rate the Lending Room was able to do that for me. Took a few days to hear back after submitting my application, Howe... See more


Company details

  1. Finance Broker

Written by the company

Lending Room is a New Zealand based loan broker that helps Kiwis find finance that actually suits their situation. Instead of applying to lender after lender, you apply once with us and we do the comparing for you. We work with a wide range of trusted NZ lenders across personal loans, vehicle finance, debt consolidation and more. Our job is to understand your situation, match you with the most suitable options available, and guide you through the process from start to finish. We work for you, not the lenders. We know money can feel stressful, especially when you are trying to juggle repayments, buy a car, or get on top of a few debts. That is why we keep things simple, clear, and human. No confusing jargon, no pushy sales talk, and no judgement. Our team is based right here in New Zealand and made up of real people who genuinely want to help. We take the time to explain your options, answer your questions, and keep you updated every step of the way. Thousands of Kiwis have trusted Lending Room to help them move forward financially, and we are proud of the feedback we receive from customers who felt supported, listened to, and looked after. If you want a straightforward lending experience with people on your side, Lending Room is here to help.


Contact info

5.0

Excellent

TrustScore 5 out of 5

1K reviews

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5.0

All reviews

(1,085)

263 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Best Lender Out

Absolutely the best ever Service from a financial institution - so thorough & considerate of one's situation - Thank you 😊

November 20, 2025
Unprompted review
Rated 5 out of 5 stars

Easy Loan

It was a fast quick experience and I was happy with the professionalism from Lauren. It was a pleasant process and happy with the outcome. Thank you so much Lauren and the team.

November 13, 2025
Unprompted review
Rated 5 out of 5 stars

Priyanka was so helpful and throughly…

Priyanka was so helpful and throughly interested in helping me out with my loan.

Easy to talk too and genuine.
Made the process enjoyable and made me less stressed out.

Quick response through email and phone calls.
Appreciate your help truly 🙏🏼

November 13, 2025
Unprompted review
Rated 5 out of 5 stars

I had an excellent experience with lending room

I had an excellent experience with lending room. The application process was quick and easy, and the staff were very helpful in explaining all the terms clearly. The loan approval time was quick and the repayment options are very flexible. Highly recommend for anyone looking for reliable financial support!

November 7, 2025
Unprompted review
Rated 5 out of 5 stars

Easy communication

I would like to say a huge thank you to The Lending Room specifically Deepak for making this Loan process very easy. Top tier communication, updating me with everything every step of the way. Highly recommend.

November 7, 2025
Unprompted review
Rated 5 out of 5 stars

Great service

Thank you so much Priyanka for all your help. You made this process very easy every step of the way would highly recommend others for your services. Thanks again

November 5, 2025
Unprompted review
Rated 5 out of 5 stars

Fast and Easy

Lauren was very helpful and made sure the application process was quick and easy. Fast responses as well.

November 5, 2025
Unprompted review
Rated 5 out of 5 stars

Priyanka was incredibly helpful…

Priyanka was incredibly helpful throughout my loan process. She guided me at every step, making everything smooth and easy to understand. Her support, professionalism, and dedication made the entire experience stress-free and enjoyable. I truly appreciate all her help — it was a great experience working with her!

October 31, 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommended!

First time applying and Lauren and the team made the process easy and detailed as possible to get the outcome I wanted. Lauren’s prompt communication got me the approval within took 1-2 business days and passed on any requests I had to make things happen for me. Super pleased!

October 28, 2025
Unprompted review
Rated 5 out of 5 stars

​​What truly sets Lauren apart is her timely execution and, most critically, her commitment to communication update seeking assistance

​When seeking assistance, especially with complex issues, you look for competence; with Lauren Pennell, you get genuine excellence. Lauren's service was truly exceptional, making her the strongest advocate I have ever worked with.
​What truly sets Lauren apart is her timely execution and, most critically, her commitment to communication updates. In a process that can often be opaque and frustrating, her frequent, clear updates were, without a doubt, the most valuable part of the experience. Knowing the status of the case at every turn removed the uncertainty and stress, effectively taking the stress away completely.
​Crucially, Lauren achieved remarkable results in a difficult case where multiple others had declined to help. Previous providers failed to grasp the underlining core issue: that sometimes effect the full impact on amputees safety needs.

October 29, 2025
Unprompted review

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