Excellent service from The Underfloor Heating Company in Macclesfield! I recently bought a kit from them and was really impressed with the whole experience. Dan and Shelly were both incredibly kno... See more
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Excellent service and we are very happy with the materials we ordered, which arrived promptly. Thank you to Shelley in Accounts for helping me very speedily! Would definitely recommend this company.
Absolutely awful company. One order on 24 hours delivery. Completely messed up delivery by only delivering half the items. A week later I still dont have what I have ordered and paid for. Awful.
Company replied
Brilliant service and real expertise, also the pricing was much better than the 2 other companies I spoke with. I would recommend them and will Be back in the future. Thank u
Company details
Written by the company
Low cost wet underfloor heating kits, products and bespoke systems from The Underfloor Heating Company in Cheshire. Next day delivery across the UK.
Contact info
Oakfield House, Tytherington Business Park, Springwood Way,, SK10 2XA, Tytherington, , United Kingdom
- 01625 466 258
- info@theunderfloorheatingcompany.co.uk
- theunderfloorheatingcompany.co.uk
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Replied to 100% of negative reviews
Typically replies within 24 hours
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Amazing communication
Amazing communication. I won't go anywhere else for flooring products.
Underfloor heating pump/ manifold
The website and product description gave me confidence in purchasing the underfloor heating pump/ manifold. Easy clear instructions, the pricing was competitive. I received the item as advised, well packaged.
Proactive help and advice
Having placed my order, I then received a call from UFH saying that the thermostat I'd ordered was incompatible with the heating mats. This was my mistake which they corrected quickly. A very useful, proactive example of customer service. Definitely recommend to use UFH.
Looks a good product
The underlay I have just purchased to put down beneath click flooring I am about to lay looks useful in letting the heat from.my underfloor heating pass through it to heat the room
Nice and easy to work and navigate…
Nice and easy to work and navigate site. Ordering is easy. It’ll be better if there is information of how the mats should be installed with some drawings and measurements.
Would highly recommend
The staff were very helpful. When he said I have product next day he meant it! The product turn up first thing in the morning, so we could carry out installation on time. Would definitely use company again!
Great company and very fast delivery.
Very good item and fast delivery
Easy to order and fast delivery
Ordered heatmiser neostat thimble air sensor
Ordered item , well priced and fast delivery
Really nice and professional service
Really nice and professional service, quite and on time delivery. Thanks.
Firstly after my blind panic and the…
Firstly after my blind panic and the wife screaming at me saying I messed up purchasing these overlay boards, I sent a message to the company at 20:00 Friday night!
21:00 a guy called me back (Dan I think) who reassured me about the product and I was able to sleep in the big bed that night! 🙌🏼
Super easy to install as long as your base floor is level!
Super super product and would highly recommend.
Thanks again for all your help.
A very happy customer. 👍🙌🏼👍
I am renovating a house.
I am renovating a house and have no previous experience installing underfloor heating. From my initial enquiry to the project completion they couldn’t have been more helpful. From the design stage to talking directly with my builder who wanted reassurance that he was doing it right, Daniel patiently dealt with every question with clear and helpful information. Most importantly, I am very pleased with the final result. A very good company to deal with.
Great service
Great service , ordered part to get an emergency job finished , although the delivery was quoted as 48 to 72 I asked if it could be posted as urgently as possible and it was on site the next morning . Good quality of manifold with clear instructions .
Fantastic Customer Service and knowledge !
We have had few challenges product, however - well experience team helped us out more than needed, really, the customer service was on the TOP, we are very very very happy of that and the products itself, well done !
Good web site
Good web site - easy to use, parts available and delivered by quality courier. Competitive pricing.
1st class service ,from ordering to…
1st class service ,from ordering to delivery,arrived quickly even though it was the christmas rush.
Unusual part and fast delivery
Needed a unusual part that I couldn't find else where. The price was fair and it came the next day, even though it said 2 working days and I ordered just before 1pm. Would recommend
5 STARS
5 STARS - Very helpful and efficient company. Would recommend
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