The Underfloor Heating Company Reviews 

131
TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

Excellent service from The Underfloor Heating Company in Macclesfield! I recently bought a kit from them and was really impressed with the whole experience. Dan and Shelly were both incredibly kno... See more

Rated 5 out of 5 stars

Excellent service and we are very happy with the materials we ordered, which arrived promptly. Thank you to Shelley in Accounts for helping me very speedily! Would definitely recommend this company.

Rated 1 out of 5 stars

Absolutely awful company. One order on 24 hours delivery. Completely messed up delivery by only delivering half the items. A week later I still dont have what I have ordered and paid for. Awful.

Company replied

Rated 5 out of 5 stars

Brilliant service and real expertise, also the pricing was much better than the 2 other companies I spoke with. I would recommend them and will Be back in the future. Thank u

Company details

  1. Boiler and Heating Service

Written by the company

Low cost wet underfloor heating kits, products and bespoke systems from The Underfloor Heating Company in Cheshire. Next day delivery across the UK.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

131 reviews

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4.4

All reviews

(131)

8 reviews in the last 12 months

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Rated 5 out of 5 stars

Underfloor heating pump/ manifold

The website and product description gave me confidence in purchasing the underfloor heating pump/ manifold. Easy clear instructions, the pricing was competitive. I received the item as advised, well packaged.

August 2, 2023
Unprompted review
Rated 5 out of 5 stars

Proactive help and advice

Having placed my order, I then received a call from UFH saying that the thermostat I'd ordered was incompatible with the heating mats. This was my mistake which they corrected quickly. A very useful, proactive example of customer service. Definitely recommend to use UFH.

June 1, 2023
Unprompted review
Rated 5 out of 5 stars

Looks a good product

The underlay I have just purchased to put down beneath click flooring I am about to lay looks useful in letting the heat from.my underfloor heating pass through it to heat the room

July 10, 2023
Unprompted review
Rated 5 out of 5 stars

Would highly recommend

The staff were very helpful. When he said I have product next day he meant it! The product turn up first thing in the morning, so we could carry out installation on time. Would definitely use company again!

June 15, 2023
Unprompted review
Rated 5 out of 5 stars

Firstly after my blind panic and the…

Firstly after my blind panic and the wife screaming at me saying I messed up purchasing these overlay boards, I sent a message to the company at 20:00 Friday night!
21:00 a guy called me back (Dan I think) who reassured me about the product and I was able to sleep in the big bed that night! 🙌🏼
Super easy to install as long as your base floor is level!
Super super product and would highly recommend.
Thanks again for all your help.

A very happy customer. 👍🙌🏼👍

March 28, 2023
Unprompted review
Rated 5 out of 5 stars

I am renovating a house.

I am renovating a house and have no previous experience installing underfloor heating. From my initial enquiry to the project completion they couldn’t have been more helpful. From the design stage to talking directly with my builder who wanted reassurance that he was doing it right, Daniel patiently dealt with every question with clear and helpful information. Most importantly, I am very pleased with the final result. A very good company to deal with.

March 7, 2023
Unprompted review
Rated 5 out of 5 stars

Great service

Great service , ordered part to get an emergency job finished , although the delivery was quoted as 48 to 72 I asked if it could be posted as urgently as possible and it was on site the next morning . Good quality of manifold with clear instructions .

January 26, 2023
Unprompted review
Rated 5 out of 5 stars

Unusual part and fast delivery

Needed a unusual part that I couldn't find else where. The price was fair and it came the next day, even though it said 2 working days and I ordered just before 1pm. Would recommend

December 15, 2022
Unprompted review

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