Used for Jogging with Dog, negative head spins around to easily, could do with some sort of resistance to keep light in place. The Head of torch could be raised a bit higher so it would light up pave... See more
Company replied
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See what reviewers are saying
Have left two messages with Twistii's contact us page on their website regarding buying a torch. Two weeks later still no one has bothered to reply. Also no other form of contact info like phone numb... See more
A really good product but would be even better if the red light could work independently from the white as this would be great for astrophotography/using a telescope at night etc. If you do ever do t... See more
Very disappointing to see my nephew's excitement fade away, when he found that his twistii gift is not working. I purchased as a gift in amazon UK for my Canadian nephew.After charging overnight, onl... See more
Company replied
Company details
Information provided by various external sources
Twistii is our rotating wrist torch allowing hands free operation. For use in the home or whilst out and about – Twistii, the torch with a twist.
Contact info
1a, Churchlands Business Park, Ufton Fields, Harbury, CV33 9GX, Leamington Spa, United Kingdom
- 01926 614488
- hello@twistii.com
- twistii.com
3.7
Average
104 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Response to delayed delivery
My enquiry regarding an overdue delivery received a prompt, positive and friendly response. If only all suppliers were as good!
November 20, 2020
looks great
Arrived in perfect condition -looks great. A gift so I hope it works as good as it looks.
November 20, 2020
Great little watch light for all ages
Great little watch light for all ages! I am sure my son (age 10) will love the slap strap as well.
November 19, 2020
Great product. My son loves this!
Bought this for my 4 year old and he loves it! A great watch torch with a good amount of light and it came in nice packaging. I'm sure we will be using it a lot over the next few months. Free delivery is a bonus. Thanks Twistii!
November 17, 2020
Reply from Twistii
Thank you so much for your feedback, we're delighted to here your son loves his new Twistii! 🙌🏻 We hope he continues to enjoy it and if we can ever be of any assistance, do get in touch. Stay safe ❤️
Brilliant and useful!
This Torch solved quite a few Christmas present choices it’s brilliant and I know the recipients will feel the same. Will be useful to Runners and Cyclists alike and also for school children on the school walk. So many uses and looks f.a.b. too.
Would recommend for everyone!
November 13, 2020
Reply from Twistii
Thank you for your kind words Marilyn, glad we've been able to help with the Christmas list... 🙌🏻 I'd best start thinking about a little festive shopping myself! 🧐 Stay safe and have a lovely Christmas🎄
So far so good
So far so good. I haven’t had it that long so not giving 5 stars until I’ve used it more
November 4, 2020
Reply from Twistii
Hi Nathan, thank you for your feedback it's really appreciated. We hope that Twistii proves helpful to you and if you need any help or have any questions... do get in touch. All the best Nathan and stay safe. 👍🏻
Fabulous product
Fabulous product. I initially bought for grandchildren and friend after seeing on TV, now just bought one for myself. Only thing I would say needs attention is the length of the charger lead not long enough should be same length as phone charger.
October 22, 2020
Reply from Twistii
Thank you so much for your review and for your feedback. This sort of feedback is extremely helpful and allows us to consider changes and improvements when developing Twistii. The main reason for the charging cable being the shorter length it is, is primarily because we thought it would be more convenient and it also takes up less space in packaging and in storage. Micro-USB cables are very commonplace and we thought that customers would already have a suitable charging cable, however a smaller more travel friendly option would be welcome. Thank you so much and we hope you enjoy using your Twistii ☺️
Great hands free light for winter evening dog walks
Some times you find a product that is so good at what it does you wonder why no one thought of it before. This light definitely sits in that category for me as it really does light up those dark paths while keeping your hands free for all the other things you have to juggle when walking a dog...lead, ball, keys and poo bag etc.
It was also delivered really quickly and came partly charged so I could see it was working on arrival without having to wait hours charging.
October 7, 2020
Reply from Twistii
Hi Ivan, thank you so much for your thoughts, this is really great to hear. We have taken a great deal of time, care and love in creating Twistii and we're delighted to hear that it's able to help. Stay safe and if we can ever be of any assistance, do get in touch 😊
Love the wrist torch
Love the wrist torch, perfect when taking the dog for a walk in the dark and being able to be hands free. The light is bright, really pleased with the product. Delivery was quick too.
October 3, 2020
Unprompted review
Reply from Twistii
Thank you Susan, we hope you enjoy using your Twistii and if we can be of any further help do let us know. Stay safe and all the best 😊
Not as bright as expected rather dull…
Not as bright as expected rather dull not great for walking dog late the red light is brighter than the actual torch side
September 30, 2020
Unprompted review
Reply from Twistii
Hi Anthony, I'm really sorry to hear that your Twistii isn't as bright as you expected. 😕 I have tried to get in touch and have requested a replacement Twistii to be sent out to you (hopefully you have received this by now) as it sounds like your original order may have been faulty. Especially as the rear red lights are brighter than the front white. Fingers crossed this does the trick for you but should need any help or have any questions, do feel free to get in touch. All the best. 😊
Twistii the must have wrist torch
I have had these from the moment they came out and everybody I know now has one. The best torch you could ever wish for. With so many different uses. You will love them
September 23, 2020
Unprompted review
Great item
Easy to move round the website, lots of choice of colours and a reasonable price. Arrived within 3 days too. I’ve used this every night when walking the dogs and it’s ideal. Very happy with my purchase.
September 8, 2020
Unprompted review
Reply from Twistii
Hey Angela, thank you for your kind feedback. It's much appreciated, we hope you enjoy using your Twistii and if we can be of any further assistance, do give us a shout. Stay safe. 😊
Great hands free option
Easy to order, had updates as to when dispatched etc, can't fault service.
Great product, second one purchased, one each when we're walking the dog. Great for when the dog does his toilet moments in the dark as you can move the light to where needed. Good light, not over powering so it blinds but give could coverage. Would definitely recommend.
September 4, 2020
Unprompted review
Reply from Twistii
Hi Mary, thanks for your feedback. It's great to hear that you find your Twistii so helpful whilst out walking with your dog. The whole concept of Twistii was actually conceived whilst out walking in the dark. We deliberately aimed for a personal torch that was bright enough for your own personal space, whilst not enough to disturb others and it's great to hear that this balance works well for you. We do hope you enjoy your Twistii, especially as the shorter days are coming back around and stay safe. 😊
Have ordered three at different times…
Have ordered three at different times for gifts. Each one has arrived quickly and i am really impressed with Emails from them keeping me in the loop and his help with my questions. Each person i bought the gift for is really pleased with the watches and how useful they are for different things. I would definitely recommend this product and also the company.
August 21, 2020
Unprompted review
Reply from Twistii
Hi Jaqui, thank you for your kind comments. We're delighted to hear that the Twistii's have gone down so well as gifts and would like to thank you for coming back to us on each occassion. 🙌🏻 We hope you continue to enjoy your Twistii's and do stay safe. 😊
Fantastic innovative item and very…
Fantastic innovative item and very speedy delivery. Not had it long enough to comment on durability but it is well made and looks sturdy.
July 14, 2020
Unprompted review
Reply from Twistii
Thank you for your feedback Susan. We hope you enjoy using your new Twistii.
Great quality
Easy to use website. Swift delivery. Bought as present for grandson. He loves it. Very good quality.
May 22, 2020
Unprompted review
Great for children
I bought these for my children and they’re brilliant. It’s great that they’re rechargeable too
May 18, 2020
Unprompted review
For the Customer
From placing my order I was kept in the loop from you receiving it, ensuring stock was available and when it would be delivered to me and by what method. Easy, Peasy. Excellent service. Excellent website.
April 19, 2020
Unprompted review
Reply from Twistii
Hi Anne, thank you so much for your order and for your kind comments. 😊 It's very much appreciated.
I would say this company is honest
I would say this company is honest, genuine, reliable and friendly. Even under current circumstances, they still managed to get my order to my two happy granddaughters in time for Easter. I would highly recommend this 5 star company.
April 16, 2020
Unprompted review
Reply from Twistii
Hi Annette, thank you so much for your order and for your review - it's very much appreciated.
We're all experiencing uncertainty at this time however, we always look to do our best for our customers whilst also being realistic in that the world is not quite 'business as usual' at the moment. This can present some challenges which we do our very best to overcome, and your patience and understanding whilst we worked through these were greatly appreciated. We hope you enjoyed the Easter weekend and that your Grandaughters enjoyed their Twistii's. Stay safe, and we're sending our very best wishes to you and your family. 😊
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