Service was great. Arrived as expected and was pleased to get a good offer so I could try additional products. A little annoyed by follow on 'upselling' emails. Not convinced that the whitening stri... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Efficiently despatched new heads order. Toothbrush design has some misgivings: no warning on battery run out. Hand grip poor when wet with spittle .
Company replied
The customer service is really helpful and quick to respond! I had an issue with the toothbrush not charging very well and would turn off with every use of the two minute toothbrush in setting... See more
Company replied
I’ve recently tried the teeth whitening powder from Spotlight Oral Care UK. The product is easy enough to use and is a nice addition to my oral care routine, but I haven’t noticed a dramatic differen... See more
Company replied
Company details
- Beauty Product Supplier
- also in
- Beauty Supply Store
- Cosmetic Dentist
- Dental Supply Store
- Health and Beauty Shop
- Teeth Whitening Service
About Spotlight Oral Care UK
Written by the company
Created by Dentists
Spotlight Oral Care is an Irish-based company founded by sisters and dentists Dr. Lisa and Dr. Vanessa Creaven. Its mission is to create clean, clinically proven and effective, earth-kind oral care solutions for every smile.
Made With Care
Think vegan-friendly, cruelty-free formulations, 100% recyclable toothpaste tubes that won’t end up in landfills, dental floss made from 100% recyclable plastic bottles (cool, right?), and low-impact packaging so that you can make a positive impact in your daily oral health routine.Contact info
Block 2, Harris House, Small IDA Business Park, Tuam Road, H91 RK5Y, Galway, Ireland
- +353-87-466-2473
- info@spotlightoralcare.com
- uk.spotlightoralcare.com
4.2
Great
2K reviews
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This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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Very impressed.
June 9, 2026
Reply from Spotlight Oral Care UK
Hi Mr Billany,
Thank you so much for your feedback!
We're delighted to hear that you were very impressed. It means a lot to us to know that we've met your expectations.
Thank you for choosing Spotlight Oral Care and for taking the time to share your experience.
Smile brighter ...
Love love LOVE these products ... I am working on a dazzling smile and these are helping lots. THANK YOU SO MUCH
June 9, 2026
Reply from Spotlight Oral Care UK
Hi Kazzy,
Thank you so much for your wonderful feedback!
We're absolutely delighted to hear that you're loving our products and that they're helping you on your journey to a dazzling smile. 😁✨
Messages like yours truly make our day, and we're so grateful for your support.
Thank you for choosing Spotlight Oral Care, and we can't wait to continue being part of your smile journey!
Spotlights customer service was…
Spotlights customer service was fantastic. They responded the day I contacted them (on a Sunday!) Dealt with my concern and honoured the product warranty.
I would highly recommend this company
June 8, 2026
Reply from Spotlight Oral Care UK
Thank you so much for taking the time to leave us this lovely review. We are thrilled to hear that you received fantastic service from our team. We are really grateful that you would recommend our company and we really appreciate your custom.
Longevity .. fabulous
To add … as I’ve just seen a review about the brush charger losing momentum over time … I’ve had my brush almost 3 years and it’s as good as new ! The guarantee is brilliant and, when we had an issue with my husbands brush after a few months it was immediately replaced. Can’t fault spotlight !
June 5, 2026
Unprompted review
Reply from Spotlight Oral Care UK
Thank you so much for your fantastic review Sally! We're thrilled to hear that your toothbrush is still performing as well as new after almost three years of use. It's especially reassuring to hear your experience, as long-lasting quality is something we strive for with all of our products.
Love the toothbrush
Love the toothbrush, perfect soze for my mouth. Easy to reach every surface
May 29, 2026
Reply from Spotlight Oral Care UK
Thank you for your wonderful review Kathie! We are delighted to hear that you're loving your toothbrush and easy it is to use.
Reply from Spotlight Oral Care UK
Hi Jeffery
Thank you for your review!
We're delighted to hear that you were happy with the customer service you received and that we were able to resolve the product issue quickly for you.
We really appreciate you taking the time to share your experience and thank you for choosing Spotlight Oral Care.
Kind regards,
Suzanne
The buzz is scary but cleaning superb
After about a week with the brush I am not yet used to the vibration - it feels like a terrifyingly fast bee buzz, and coming from an Oral B brush the much faster vibration is actually quite unpleasant on the lips and tongue when the brush touches them. However, I am getting the hang of it now to keep soft parts clear of the wand and the four stars are for the super clean feel of my teeth, really like the dental clinic cleanliness. I do see (as with the old brush) specks of toothpaste etc between the teeth that need picking out afterwards but I have the sense that this is going to be a process of adaptation with a happy outcome. As I am getting on I want to do the best for the choppers and this brush has had so many great reviews that I am going with it and trying to get used to the buzz.
June 14, 2026
Reply from Spotlight Oral Care UK
We appreciate your kind feedback Ismene! We recommend starting with the sensitive setting, as it’s the gentlest option and can help you acclimate to the sonic technology. You can gradually work your way up to the other settings if you feel comfortable, but it’s perfectly fine to continue using the sensitive setting if that’s what feels best for you.
Prompt, effective customer service
Prompt helpful replacement of a faulty toothbrush within the warranty.
June 7, 2026
Reply from Spotlight Oral Care UK
Thank you for your review Mr Blott! It is good to hear that you found our warranty replacement process quick and helpful. While we're sorry that your toothbrush developed a fault, we're pleased we were able to resolve the issue quickly for you.
Teeth have never felt so clean
Very quick delivery, and came on date promised. Excellent toothbrush, really pleased with it. It looks and feels like very good quality and my teeth are feeling super clean!
June 5, 2026
Reply from Spotlight Oral Care UK
Thank you for your kind feedback Julie! It's great to hear that your order arrived on time and that you're so pleased with your toothbrush.
Fantastic service
Fantastic service. Had an issue with my daughters toothbrush and had a replacement sent out after supplying a short video.
June 5, 2026
Reply from Spotlight Oral Care UK
Thank you for your lovely review Tracey! We're so pleased we could help resolve the issue with your daughter's toothbrush quickly and get a replacement sent out for you.
Reply from Spotlight Oral Care UK
Hi,
Thank you so much for your review!
We're delighted to hear that you're enjoying the toothpaste and that you had an excellent experience with our service. Customer satisfaction is very important to us, so it's wonderful to receive such positive feedback.
Thank you for choosing Spotlight Oral Care and for taking the time to share your experience.
Kind regards,
Suzanne
Reply from Spotlight Oral Care UK
Hi,
Thank you so much for your wonderful review!
We're delighted to hear that you noticed a difference after using the product. There's nothing better than seeing great results, and we're so pleased it worked well for you.
Thank you for choosing Spotlight Oral Care and for taking the time to share your experience.
Kind regards,
Suzanne
I got this as a sample product
I got this as a sample product. It’s great! It does exactly what it says. I’ve been a smoker for years. It still whitened my teeth. I was that impressed I went out and bought some.
April 20, 2026
Reply from Spotlight Oral Care UK
Hi Hayley,
Hi,
Thank you so much for taking the time to share your experience!
We're delighted to hear that you enjoyed the sample and that it delivered such great results for you. It's especially wonderful to know that you were impressed enough to go on and purchase the product yourself.
Your feedback means a lot to us, and we're thrilled that the whitening powder has helped you achieve noticeable results.
Thank you for choosing Spotlight Oral Care, and we hope you continue to enjoy the product.
Excellent product
Excellent product, teeth never looked this white before.
Delivery service was faultless
No complaints
April 19, 2026
Reply from Spotlight Oral Care UK
Hi Brandon,
We're delighted to hear that you're so pleased with the results and that your teeth have never looked whiter. It's also great to know that your delivery experience was smooth and faultless.
We really appreciate you taking the time to share your experience, and we're thrilled to have you as a satisfied customer.
Thank you for choosing Spotlight Oral Care!
Reply from Spotlight Oral Care UK
Hi,
Thank you so much for your kind review.
We're delighted to hear that you had an excellent experience with our customer support team. We always strive to provide the best possible service, so it's wonderful to know we've met your expectations.
Thank you for choosing Spotlight Oral Care, and we look forward to assisting you again in the future.
Kind regards,
Suzanne
delivered on time
May 8, 2026
Reply from Spotlight Oral Care UK
Hi,
Thank you for your feedback – we’re really glad to hear your order was delivered on time.
If you need anything else in the future, please don’t hesitate to get in touch.
Kind regards,
Suzanne
Reply from Spotlight Oral Care UK
Thank you Christine for leaving us this lovely review - we are delighted to hear that you would highly recommend our products and that you found our customer service to be excellent.
Best on the market.…
I honestly do not know why people would use any other product. Spotlight are the absolute best. I always gift this product. You just can't go wrong. Plus there is nothing automated about their customer services. 10/10 for the customer care team.
May 23, 2026
Reply from Spotlight Oral Care UK
Thank you so much Maz for taking the time to leave us this lovely review. We are thrilled to hear that you feel our products are the absolute best - this means the world to us. We are also very happy to hear that you would rate our customer care team 10/10 - thank you for your support and custom.
Efficiently despatched new heads order.
Efficiently despatched new heads order.
Toothbrush design has some misgivings: no warning on battery run out. Hand grip poor when wet with spittle .
June 1, 2026
Reply from Spotlight Oral Care UK
Thank you for your feedback. We're pleased to hear that your replacement brush heads were dispatched efficiently.
We also appreciate your comments regarding the toothbrush design. Customer feedback is incredibly valuable to us, and we're sorry to learn that the battery indicator and grip have not fully met your expectations. We've shared your observations with our product team for review as we continuously work to improve our products and user experience.
Thank you for taking the time to share your thoughts and for choosing our products
Best wishes,
Suzanne
Reply from Spotlight Oral Care UK
Thank you for your lovely review Sandra!
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