From the initial call enquiries I was dealt with by Simon in a very professional and knowledgeable way. He was very open and honest about my own car and the car I was purchasing. He helped make the wh... See more
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I went into Vertu Mini yesterday in Bridgwater. I didn’t have an appointment but was experiencing an issue with my app and my profile on the car. Without any hesitation the manager came straight out t... See more
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Great, professional service received from Matt at Vertu BMW, Bridgwater. Excellent that Matt took ownership, dealing with my car purchase from start to finish. I have always purchased from this BMW de... See more
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From the first visit to collecting my new car, the staff were all exceptional. So helpful, guiding me through the process and making the whole experience fun and informative. They all went out of th... See more
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Company details
About Vertu Motors - BMW Bridgwater
Written by the company
Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Contact info
The Showground, BMW, TA6 6DD, Bridgwater, Somerset, United Kingdom
- 0330 012 3630
4.6
Excellent
86 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 24 hours
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Swift BMW Purchase and Vehicle Exchange in Comfort
I recently traded-in my 2009 BMW 1-Series at BMW Vertu in Bridgwater. I purchased a 2024 BMW 2-Series Active Tourer. I received full and friendly support from the Sales Executive, Calum, at all stages of the transaction. Full discussion of vehicle features and operation, useful test drive, swift order processing, and efficient trade-in. Excellent use of e-documents to speed order administration. State-of-the-art showroom and decent coffee. The 220i 2-Series car (with mild-hybrid technology) is great.
February 19, 2026
Unprompted review
Reply from Vertu Motors - BMW Bridgwater
Hi John,
Thank you for taking the time to leave such a detailed and thoughtful review. We’re delighted to hear that your experience trading in your 1‑Series and purchasing your new 2‑Series Active Tourer was so smooth and well supported.
It’s great to know that Calum provided friendly, knowledgeable assistance throughout — from discussing features and arranging a useful test drive to efficient order processing and trade‑in. We’re also pleased you appreciated the use of e‑documents and enjoyed the showroom environment.
We’re thrilled you’re enjoying your new 220i with its mild‑hybrid technology, and we truly appreciate you choosing BMW Bridgwater.
Kind regards,
Kerry
All went very smoothly without any…
All went very smoothly without any problem thanks to Caspar ,who had every angle covered.
February 16, 2026
Unprompted review
Reply from Vertu Motors - BMW Bridgwater
Hi Les,
Thank you for leaving this review. We are so pleased to hear that everything went smoothly for you and that Caspar had every angle covered. Your feedback is very much appreciated.
Kind regards,
Danielle
New car
Didn’t intend to buy a BMW . But Matthew Mcloed was such a friendly person and spent lots of time with us explaining everything and helping us make the right decision.The whole experience in BMW was such a pleasure , the staff and showroom was very smart and made you feel comfortable and relaxed . Well done to Bridgewater BMW . And the car is great .
February 13, 2026
Unprompted review
Reply from Vertu Motors - BMW Bridgwater
Hi Kath
Thank you for your fantastic feedback. We're delighted to hear that your experience at Bridgewater BMW was such a pleasure. It’s wonderful to know that Matthew McLeod was so friendly, patient, and thorough — taking the time to explain everything and help you make the right decision, even though you hadn’t planned on buying a BMW.
We’re also pleased to hear that the smart showroom and welcoming staff made you feel comfortable and relaxed throughout your visit. And it's great to know you’re enjoying the car too!
Your comments are truly appreciated.
Kind regards
Dawn
Superb service.
The sales team I dealt with was mostly Craig and Simon. No hard sales pitches just friendly, knowledgeable and professional.
When I did have a problem this was taken up and currently being dealt with.
A genuine pleasure to work with and find my perfect BMW!
January 28, 2026
Unprompted review
Reply from Vertu Motors - BMW Bridgwater
Good afternoon. Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Craig, Simon and the team. We hope to see you again soon. Happy motoring, Dean
My local Mini dealer
I’ve been using my local Mini dealer, Vertu as it now is, for many years for servicing. I have just bought a new, used Mini from them.
The service provided is always excellent. The staff welcoming, knowledgeable and helpful. TBH it’s this that makes me trust them.
January 10, 2026
Unprompted review
Reply from Vertu Motors - BMW Bridgwater
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Keith
Excellent Service
I have bought 4 BMW's from this dealership over several years and I have never received anything less than excellent customer service all the way through from sales to servicing.
January 8, 2026
Unprompted review
Reply from Vertu Motors - BMW Bridgwater
Good afternoon, Thank you, Ellis, for your fantastic 5‑star review. It’s wonderful to hear that over several years and multiple BMWs, you’ve consistently received excellent service from both our sales and servicing teams. Your loyalty and kind words mean a great deal to everyone at BMW Bridgwater. Kind regards, Kerry
Kaleigh showed me a couple of minis to…
Kaleigh showed me a couple of minis to sit in explaining the difference between them and then let me make my own decision which one to buy with no pressure to buy . Excellent customer service
December 31, 2025
Unprompted review
Reply from Vertu Motors - BMW Bridgwater
Good morning. Thank you so much for your 5‑star review. We’re delighted to hear that Kaleigh gave you the space, guidance, and support you needed to make the right choice with no pressure. It’s great to know you received excellent customer service at BMW Bridgwater. Kind regards, Kerry
Friendly and helpful throughout
From start to finish all the staff were so friendly and helpful which made the whole process of buying my mini so easy. Special thanks to Casper for his help and patience throughout.
December 31, 2025
Unprompted review
Reply from Vertu Motors - BMW Bridgwater
Thank you so much for your kind words! We are so happy to hear that Casper was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Chloe
All staff where very friendly
All staff where very friendly, attentive and professional. I was picking up a car and the handover experience was faultless. I travelled a long way and found the car to be exactly as described and well prepared complete with half a tank of fuel.
December 30, 2025
Unprompted review
Reply from Vertu Motors - BMW Bridgwater
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dawn
Excellent friendly service at Vertu Bridgwater
Dan made the whole experience of choosing and then buying my new mini really enjoyable.
December 23, 2025
Unprompted review
Reply from Vertu Motors - BMW Bridgwater
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
it was a pleasure to go to vertu…
it was a pleasure to go to vertu because i new i was going to pick up my fantastic x1.
December 23, 2025
Unprompted review
Reply from Vertu Motors - BMW Bridgwater
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
Highly recommended for BMW
The sales staff at very motors where incredibly knowledgeable and professional throughout the whole process. Buying a car from a genuine dealer rather than a showroom gave me 12 months warranty rather than the standard 3 months at no extra cost.
December 10, 2025
Unprompted review
Reply from Vertu Motors - BMW Bridgwater
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards,Selina
Highly recommend salesman
We recently had the pleasure of dealing with Calum Druce-Morgan (Vertu BMW Bridgwater) and I can honestly say he was an absolute standout. Calum was genuinely lovely from start to finish, the perfect mix of professional and personable.
I’ll admit it, I’m a very difficult customer due to past poor experiences, and I probably drove him up the wall more than once, but Calum was nothing but gracious patient and completely understanding of my needs. He never made me feel rushed or pressured, he explained everything clearly without any of the pushiness you sometimes expect from car sales. On top of that, he’s a bit of a cheeky chappy which made the whole experience far more enjoyable than I expected. He kept things light but always stayed professional where it counted.
If you’re looking for a great salesman who genuinely cares about getting things right for you, Calum is your guy. Highly recommended!
November 28, 2025
Unprompted review
Reply from Vertu Motors - BMW Bridgwater
Thank you so much for your kind words! We are so happy to hear that Calum was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dawn
Simon Gaydon was very helpful and attentive.
Simon Gaydon was very helpful and very attentive, first time buying myself a car and was very good at explaining everything. What was easy is that everything is mostly done online so it’s very quick and helps the progress move quickly! Simon was also very quick with emails especially when I had questions throughout the process. Would highly recommend Seeing Simon Gaydon when wanting to even look at a car or to purchase a car. My new car was in immaculate condition, also was very quick in doing the dash cams that were recommended from the company and I can say it is really good and easy to get the recording just from the app. Again really good customer service and highly recommend going to Bridgwater BMW Vertu/MINI and speaking to Simon Gaydon.
December 6, 2025
Unprompted review
Reply from Vertu Motors - BMW Bridgwater
Thank you so much for your kind words! We are so happy to hear that Simon D was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dawn
Reply from Vertu Motors - BMW Bridgwater
Good afternoon. Thank you so much for your kind words! We are so happy to hear that Matt was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean
Friendly and knowledgeable
Friendly and knowledgeable. Great customer service.
November 29, 2025
Unprompted review
Reply from Vertu Motors - BMW Bridgwater
Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew.
Our sales consultant Calum was…
Our sales consultant Calum was excellent and went above and beyond to help make the sale and delivery happen. Would highly recommend him to anyone looking to buy a new car and want to say a massive thanks and we love the car.
November 28, 2025
Unprompted review
Reply from Vertu Motors - BMW Bridgwater
Thank you so much for your kind words! We are so happy to hear that Callum was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew.
Do not use for used car servicing !!!
Do not get your used car serviced here , here is a list of issues I have had with very poor service .
1 : gear box serviced , didn’t work smoothly so I took it back , they couldn’t find anything wrong ? Ended up taking it to grants in wellington (specialist very good ) they found they didn’t put enough oil in 2.5l short.
2 : paid £199 for wheel alignment still out after 2 visits .
3: car serviced asked at the desk has it been updated on the car , he said yes got home No and 1litre of oil short .
4: first visit paid £2000 car went into limp mode , at the desk they say before checking if our quality of work is good we charge for a diagnostic ( made aware 3 times before they checked on 3 visits .🫣
Service manager poor at responding to your emails , eventually managed to get my bill paid from the other garage and the wheel alignment money back , summary too many junior mechanic issues , hoping my gearbox didn’t get damaged after 400 miles of driving it without enough oil !!!?🤔
November 20, 2025
Unprompted review
Reply from Vertu Motors - BMW Bridgwater
Good afternoon. I’m very sorry to hear about your experience, and I sincerely apologise that we haven’t met your expectations. This isn’t the level of service we aim to provide.
I’d really appreciate the opportunity to look into this further and try to put things right. Please could you contact me directly at david.duarte@vertumotors.com with a few details about what happened? I will personally investigate your complaint and get back to you as soon as possible.
Thank you for bringing this to our attention.
Kind regards,
David Duarte
The BMW ix is a belter!
The ix is a belter and this is my second ix from BMW. I dealt with Mark who was awesome, knowledgeable, helpful and a great character.
November 19, 2025
Unprompted review
Reply from Vertu Motors - BMW Bridgwater
Good morning John. Thank you so much for your kind words! We are so happy to hear that Mark was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean
VERY GOOD SERVICE AND VERY HELPFUL…
VERY GOOD SERVICE AND VERY HELPFUL TRAVELED 300 MILES TO PURCHASE CAR MARK THE SALESMAN WENT ABOVE TO HELP US AND MAKE IT HAPPEN LONG WAY TO GO BUT CAR WAS WORTH IT FROM START TO FINISH ALL WAS HELPFUL AND FRIENDLY AGAIN A BIG THANKS TO MARK FOR ALL YOU DID FOR US LES
November 12, 2025
Unprompted review
Reply from Vertu Motors - BMW Bridgwater
Thank you so much for your kind words! We are so happy to hear that Mark was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dawn
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