Vertu Motors - Kia Barnsley Reviews 

100
TrustScore 5 out of 5

4.9

Oakwell View, Pontefract Road, S71 1HH Barnsley, South Yorkshire, GB


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Rated 5 out of 5 stars

Really helpful and patient staff.Nothing seemed too much trouble for Andy and Dean. Very different treatment from my experience with a different Vertu dealer.(not a Kia dealership)

Company replied

Rated 5 out of 5 stars

My experience at Vertu Kia Barnsley was cracking because the EV6 was in excellent condition and at a great price. Service was excellent; Chloe was very helpful. I asked a lot of questions, and they w... See more

Company replied

Rated 5 out of 5 stars

A refreshing change in buying a car - the team at Vertu Motors was very helpful and friendly. Andy was very efficient and personable. I was trading in my old car and purchasing a new one. He was very... See more

Company replied

Rated 3 out of 5 stars

I bought a 2nd hand car and was promised the small scratches would be dealt with only to find the manager decided otherwise . Not all had been done upon final payment . After having a discussion I wa... See more

Company replied


Company details

  1. Car Dealer
  2. Auto Parts Store
  3. Car Repair and Maintenance
  4. Motor Vehicle Dealer
  5. Used Car Dealer

About Vertu Motors - Kia Barnsley

Written by the company

Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.

Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.

With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.

We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.

It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.

Contact info

  • Oakwell View, Pontefract Road, S71 1HH, Barnsley, South Yorkshire, United Kingdom

  • 0330 012 2019

4.9

Excellent

TrustScore 5 out of 5

100 reviews

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Replied to 96% of negative reviews

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4.9

All reviews

(100)

12,926 reviews in the last 12 months

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Rated 5 out of 5 stars

Not the first time I’ve bought from Kia…

Not the first time I’ve bought from Kia Vertu Barnsley and, as always, a great experience. Luke was fantastic throughout – friendly, efficient, and very knowledgeable – making the whole process smooth and stress-free. Highly recommend!

September 2, 2025
Unprompted review
Vertu Motors  - Kia Barnsley logo

Reply from Vertu Motors - Kia Barnsley

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.

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