I was looking for a quality good condition used family car from a trustworthy source. I found a Nissan Qashqai 2014 at Vertu Nissan Derby. It was very reasonable, at a very good price for its cond... See more
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The only word I can use to describe Vertu is fabulous, very professional service from the moment we stepped in, kept us up to date & Richard was efficient & a lovely person & made us feel at ease duri... See more
Company replied
I had an excellent experience and service from Richard at Vertu Nissan Derby. It was the easiset purchase when buying a used car I have ever made. Richard was friendly, knowledgeable and very accommod... See more
Company replied
Excellent service by the Derby team who made the purchase straight forward and stress free. Particular thanks to George who kept me fully informed.
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Company details
About Vertu Motors - Nissan Derby
Written by the company
Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Contact info
Sir Frank Whittle Road, DE21 4RX, Derby, Derbyshire, United Kingdom
- 0344 659 3338
4.8
Excellent
129 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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Friendly & knowledgeable salesperson
Friendly & knowledgeable salesperson
November 19, 2025
Unprompted review
Reply from Vertu Motors - Nissan Derby
Good afternoon Josephine. Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you. We strive to provide the best possible service for all our customers and look forward to dealing with you in the future. Kind regards, Dean
Great experience
Great experience. Richard was fab the whole way through. Super communicative, easy understanding and just a smooth, simple process. Thanks Richard!
November 18, 2025
Unprompted review
Reply from Vertu Motors - Nissan Derby
Thank you so much for your kind words! We are so happy to hear that Richard was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Selina
Our experience was great
Our experience was great. Easy to do from start to finish. Maddy who looked after us was fantastic all the way through supporting us.
November 14, 2025
Unprompted review
Reply from Vertu Motors - Nissan Derby
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
My experience with Nissan Derby was…
My experience with Nissan Derby was absolutely excellent! My initial visit was to enquire about cars within my price range. First impressions were exceeded immediately. I was met by Chloe who was kind warm and welcoming from the start. She listened to my requests and nailed it from the start. We had the opportunity to have a test drive and off we went. Upon our return we spoke about all payment options but I knew I was a cash buyer, she didn’t push any options upon me which I liked. We kept in contact and I purchased the car. She ensured that the car was perfect for me to take away. I can’t recommend Chloe enough, from the beginning she was well informed about all the functions on my car, patient when I needed things explained in more detail, not afraid to ask others when I posed an awkward question and very polite and professional, she demonstrated excellent customer service. I’m so happy with my new car and my positive experience will have me recommending Chloe at Nissan Derby to my friends, family and work colleagues.
November 14, 2025
Unprompted review
Reply from Vertu Motors - Nissan Derby
Good afternoon Susan. Thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with Chloe and the team. We look forward to dealing with you again in the future and happy motoring! Many thanks. Dean
Beth and Richard were fantastic
Beth was fantastic, she knew all the answers to my questions she didn’t need to go off to find out prices/values like other car dealer ships which made the process so much quicker. I was able to collect my new car after a couple of days which was brilliant and I was looked after by Richard who went through everything with me and gave me a run through of all the ins and outs of my new car with me before I left! Fantastic experience and service, would recommend to others :)
November 8, 2025
Unprompted review
Reply from Vertu Motors - Nissan Derby
Good morning Lauren. Thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with Richard and the team. We look forward to dealing with you again in the future and happy motoring! Many thanks. Dean
Experience was great
Experience was great, My sales person was patient and understanding, despite the fact that I was trying to decide betwedn 2 cars. She printed all the details off for each car so I could see which I felt was the best choice. She also answered all my questions or found out the answer if she needed clarification. An easy and reassuring experience.
November 13, 2025
Unprompted review
Reply from Vertu Motors - Nissan Derby
Good morning Julie. Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dean
NISSAN DERBY ( Mr A Radford)
Anthony Radford, was so welcoming I said what I was looking for and price wise , I thought it was gonna be a long day looking for a car but he went far and beyond. I felt relaxed all through my meeting with him and made me very comfortable thank you so much and all your help your a star. He showed me 2 cars my second one I fell in love with straight away so thank you for everything. I’m sure ill be back again and hopefully Tony will be there to help me through the process again THANK YOU 🤩
November 1, 2025
Unprompted review
Reply from Vertu Motors - Nissan Derby
Thank you so much for your kind words! We are so happy to hear that Anthony was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards Dawn
Absolutely amazing experience at Vertu…
Absolutely amazing experience at Vertu derby, Tony was so helpful, talked me through everything, helped me making choices that was for my best interest, showed me all the gadgets on my new car, and has been amazing every step of the way!
When I picked my car up, Stephen the branch manager came and spoke to me thanking me for my custom, which was really lovely, never had that before, so I highly recommend vertu!
October 23, 2025
Unprompted review
Reply from Vertu Motors - Nissan Derby
Good morning Carly. Thank you so much for your wonderful feedback! We're thrilled to hear that Tony provided such a helpful and supportive experience, guiding you through every step and making sure your choices were in your best interest. It's great to know you’re enjoying all the features of your new car!
We're also delighted that Stephen took the time to personally thank you — we believe every customer deserves that kind of appreciation. Your recommendation means a lot to us, and we’re so glad Vertu Derby could make your car-buying journey a memorable one.
Enjoy your new car, and we look forward to welcoming you again in the future! Kind regards, Kerry
Adam from service department
Adam from service department
Excellent customer care went above and beyond to get my car sorted
Would recommend to any of my friends
October 21, 2025
Unprompted review
Reply from Vertu Motors - Nissan Derby
Good afternoon Shaun. Thank you so much for your kind words! We are so happy to hear that Adam was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean
Looked after by Mady
Looked after by Mady, The whole process from start to finish was painless and very quick, everything explained thoroughly. The exact experience you want when buying a car. highly recommended Thank You
October 9, 2025
Unprompted review
Reply from Vertu Motors - Nissan Derby
Good afternoon Paul. Thank you so much for your kind words! We are so happy to hear that Mady was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean
Well done Nissan
Regan was extremely helpful throughout my purchase helping me with my decision, answering all questions in a friendly but professional way. By the time my purchase was completed I wanted to take him home with me to introduce him to my daughter!!
The car’s not bad either!!
October 8, 2025
Unprompted review
Reply from Vertu Motors - Nissan Derby
Good morning, Phil. Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Danielle
I thought Will at Vertu Derby was…
I thought Will at Vertu Derby was great, very professional, informative and friendly, buying me car was very easy with clear instructions and information all the way. I’m very pleased with my car and the service.
October 3, 2025
Unprompted review
Reply from Vertu Motors - Nissan Derby
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
Very professional
Very professional, helpful and friendly team. Very good service from Will in particular who was always happy to help and very knowledgeable.
September 30, 2025
Unprompted review
Reply from Vertu Motors - Nissan Derby
Good morning Luke. Thank you so much for your kind words! We are so happy to hear that Will was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean
Real good experience with vertu
Real good experience with vertu. They were really efficient and knowledgeable about the vehicle I was looking at. No pressure was applied at any point just informative about the cars features and spec.
September 30, 2025
Unprompted review
Reply from Vertu Motors - Nissan Derby
Good morning Charles. Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you. We strive to provide the best possible service for all our customers and look forward to dealing with you in the future. Kind regards, Dean
My new Nissan Juke
Staff were very knowledgeable about the nissan juke I've purchased
Adam was very professional and explained everything I needed to know
and to get intouch eith him if I needed anymore advice about the car
Vertu nissan Ilkeston
September 30, 2025
Unprompted review
Reply from Vertu Motors - Nissan Derby
Good morning Doris. Thank you so much for your kind words! We are so happy to hear that Adam was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean
Excellent service from the Nissan Vertu Team…
The service from the Nissan vertu team was incredibly efficient and helpful. Will Atkinson guided me through every step of the purchase process and ensured that I was kept informed regularly which was important particularly when the transaction was undertaken at a considerable distance!
September 23, 2025
Unprompted review
Reply from Vertu Motors - Nissan Derby
Thank you so much for your kind words! We are so happy to hear that Will was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Keith
Nissan juke
Very nice people to deal with.will recomend them to my friends.
September 25, 2025
Unprompted review
Reply from Vertu Motors - Nissan Derby
Good morning. Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you. We strive to provide the best possible service for all our customers and look forward to dealing with you in the future. Kind regards, Kerry
Positive car buying experience
The car salesman ( Richard) was friendly, approachable, and professional and not pushy ( a must for me!). He went above and beyond to ensure we were happy with our car purchase. Excellent communication throughout. Very clear and straightforward sale from start to finish.
September 23, 2025
Unprompted review
Reply from Vertu Motors - Nissan Derby
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
Friendly team
The team at Derby Vertu were really friendly, helpful and professional throughout. Special thanks goes to Bridie and Beth for making the whole experience hassle free.
September 19, 2025
Unprompted review
Reply from Vertu Motors - Nissan Derby
Thank you so much for your kind words! We are so happy to hear that Bridie & Beth were able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dawn
Great service by Beth and Regan
Great service by Beth and Regan. They found the product perfect for me and nothing was too much for them both. Would definitely recommend.
September 17, 2025
Unprompted review
Reply from Vertu Motors - Nissan Derby
Good morning. Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Beth, Regan and the team. We hope to see you again soon. Happy motoring, Kerry
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