I was looking for a quality good condition used family car from a trustworthy source. I found a Nissan Qashqai 2014 at Vertu Nissan Derby. It was very reasonable, at a very good price for its cond... See more
Company replied
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I was looking for a quality good condition used family car from a trustworthy source. I found a Nissan Qashqai 2014 at Vertu Nissan Derby. It was very reasonable, at a very good price for its cond... See more
Company replied
The only word I can use to describe Vertu is fabulous, very professional service from the moment we stepped in, kept us up to date & Richard was efficient & a lovely person & made us feel at ease duri... See more
Company replied
I had an excellent experience and service from Richard at Vertu Nissan Derby. It was the easiset purchase when buying a used car I have ever made. Richard was friendly, knowledgeable and very accommod... See more
Company replied
Excellent service by the Derby team who made the purchase straight forward and stress free. Particular thanks to George who kept me fully informed.
Company replied
Written by the company
Sir Frank Whittle Road, DE21 4RX, Derby, Derbyshire, United Kingdom
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This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 24 hours
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Just a big thank you to Richard Cooper with Help to secure the 24 plate Epower Qashqai
The car is smooth in driving and very quiet
I hope you enjoy your gift
Thank you again to the team for securing the car

Reply from Vertu Motors - Nissan Derby
Rang to check if the car was available and by the time we got there they had it sat out ready and waiting. We had ample time to look round it without having someone stood over our shoulder the whole time. Once we made the decision to buy Richard C was very thorough with the process. He explained everything from start to finish and at no point did we feel pushed into making any decisions on the spot. He was very attentive and saw the sale through from start to finish.

Reply from Vertu Motors - Nissan Derby
I would recommend anyone to buy a car from Nissian Derby.
What a fantastic team, and hats off to George, who was dealing with us. He made sure there was no stone unturned, everything we required he got for us. Very professional and kept intouch as the process went on, and a very nice person aswell. I think it's probably the easiest time iv had, when buying a car.

Reply from Vertu Motors - Nissan Derby
From the minute we arrived we were asked if we needed help just to ask from viewing to choosing William was brilliant explained everything we needed to no nothing was any trouble for him when we had a little issue this was fixed immediately.

Reply from Vertu Motors - Nissan Derby
George was very helpful. He was professional and not pushy. He sorted everything for us quickly and we are pleased with our new car

Reply from Vertu Motors - Nissan Derby
Well looked after by Will & Becky and made to feel extremely valued by Vertu Nissan

Reply from Vertu Motors - Nissan Derby
Beth and Mady were so helpful through the whole process. Kept me update with the progress of the delivery of the vehicle which actually arrived earlier than expected. Mady was so helpful when we collected the car which in total we was in and out of the show room in just over an hour. Highly recommend Vertu Derby staff went above and beyond through the buying the process.

Reply from Vertu Motors - Nissan Derby
Amazing customer service from Tony, very professional.
The whole experience was tailored to my needs, the personal touches like sending a video to me of the car before we arrived were great.
Tony went above and beyond.

Reply from Vertu Motors - Nissan Derby
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