The staff were friendly and approachable. I wasn't sure which model I was interested in and I was able to test drive both models of car as they had plenty in the showroom. I eventually bought one and... See more
Company replied
Claycliffe Island, Barugh Green Road, S75 1HQ Barnsley, South Yorkshire, GB
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The staff were friendly and approachable. I wasn't sure which model I was interested in and I was able to test drive both models of car as they had plenty in the showroom. I eventually bought one and... See more
Company replied
We called in at Vertu Motors (Toyota) Barnsley to look at the 2026 Toyota Yaris Excel. I was looking for a new tuition Vehicle as a self employed driving instructor. The service we received was Excell... See more
Company replied
All staff at Vertu Barnsley are first class. Particular mention should go to Simon Hegarty. His experience, knowledge and communication is first class, making the whole vehicle exchange process easi... See more
Company replied
Purchased a car from vertu Barnsley the customer service was excellent. All staff were welcoming and friendly. The showroom was clean welcoming and bright with a coffee machine. Had 3 test drives nev... See more
Company replied
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Claycliffe Island, Barugh Green Road, S75 1HQ, Barnsley, South Yorkshire, United Kingdom
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The attention to detail during the whole purchase process was exceptional. There was never any pressure to make a purchase although I did go in intending to get a new car. I had test drives in two cars before deciding.

Reply from Vertu Motors - Toyota Barnsley
Well looked after. James, the sales man went through everything regarding the car we were looking for. Everything went smoothly regarding the change over,

Reply from Vertu Motors - Toyota Barnsley
We have purchased cars relying on the knowledge and support of Simon for over 20 years and this year it was through his great customer service that we purchased a great RAV4. The whole team at Toyota Barnsley from Simon in sales through the service reception and the technicians show real customer care.

Reply from Vertu Motors - Toyota Barnsley
The experience of buying my car from VERTU Toyota Barnsley was excellent as always. Everything explained well and completed in a timely manner. The salesman and management were very helpful and nothing was too much trouble.

Reply from Vertu Motors - Toyota Barnsley

Reply from Vertu Motors - Toyota Barnsley
I have bought cars from simon heggarty at Barnsley for over 20 years. He goes above and beyond. He is very knowledgeable and fantastic at his job. I would never go anywhere else. Thanks Simon you are amazing.

Reply from Vertu Motors - Toyota Barnsley
It’s amazing service by Mr Daryl and Mr Ian so lovely people as heart and behaviour they deal with us very kindly and truly we are happy with there advice about RAV 4 as well a lady who gave us coffee she is so nice we really thankful to them
Thanks
By Mr singh and Mrs singh

Reply from Vertu Motors - Toyota Barnsley
Fantastic service James the sales team give me a lot of his time on me looking for a new car I’m very happy with my choice thank you

Reply from Vertu Motors - Toyota Barnsley
from walking in the sales room they made us so welcome and listened to my needs and sorted me out with a vehicle

Reply from Vertu Motors - Toyota Barnsley
Bought my last two cars from virtu motors and I 100 percent rekermend them. Staff very friendly and helpful in every way. Will always go there for a car.

Reply from Vertu Motors - Toyota Barnsley
From my initial enquiry to the collecting of my car the process was simple. A fair price for my'trade in' and a fair price for the car I bought. The 'salesman' Simon was extremely knowledgeable about the car ànd explained all the 'bells and whistles'
The 'paper work' was straight forward and the condition and presentation ofy car exceeded my expectations

Reply from Vertu Motors - Toyota Barnsley
The staff are always welcoming.
Great car and satisfied with the deal.
Never need to test drive toyota cars. You know it's going to drive well.

Reply from Vertu Motors - Toyota Barnsley
From start to finish excellent, any questions we had we're explained, even the little things like helping with putting the toyota app on my phone and connecting my Spotify brilliant

Reply from Vertu Motors - Toyota Barnsley
Staff were superb. The whole experience from start to finish was great. I am really pleased with my new used car. Well done Vertu Toyota Barnsley.

Reply from Vertu Motors - Toyota Barnsley
Excellent service from everyone concerned from beginning to end.

Reply from Vertu Motors - Toyota Barnsley
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