Vertu Motors - Toyota Hamilton Reviews 

82
TrustScore 5 out of 5

4.8

Whistleberry Road, ML3 0EJ Hamilton, Lanarkshire, GB


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Rated 4 out of 5 stars

Salesman was helpful over the phone with purchasing the car. Later he Informed me that he would be going on holiday and would pass everything on to another colleague if car was delivered. I had to get... See more

Company replied

Rated 5 out of 5 stars

Staff were friendly easy going Ally who my parents dealt was was superb all paperwork done nice easy change over

Company replied

Rated 5 out of 5 stars

For me purchasing a car from you was not only good value but a very pleasant experience. The sales advisor,Ali Yaseed, made the whole procedure so straightforward . He listened carefully to our requir... See more

Company replied

Rated 5 out of 5 stars

Toyota Vertu are very welcoming and inclusive. I had a lot of questions to ask about electric cars and the staff were very supportive and helpful. My choice of car was made very easy and I was able t... See more

Company replied


Company details

  1. Car Dealer
  2. Auto Parts Store
  3. Car Repair and Maintenance
  4. Motor Vehicle Dealer
  5. Used Car Dealer

Written by the company

Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide. Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers. We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands. It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey.


Contact info

  • Whistleberry Road, ML3 0EJ, Hamilton, Lanarkshire, United Kingdom

  • 0330 012 2185

4.8

Excellent

TrustScore 5 out of 5

82 reviews

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4.8

All reviews

(82)

13,190 reviews in the last 12 months

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Rated 5 out of 5 stars

Great deal and first class service

Very pleased with my purchase of the new Aygo hybrid, I got a far better deal than offered elsewhere with no hard sell.

Ali Yaseen who dealt with me was very professional and always available to assist me during the sales process.

No hestitation in recommending this dealership.

January 22, 2026
Unprompted review
Vertu Motors  - Toyota Hamilton logo

Reply from Vertu Motors - Toyota Hamilton

Good afternoon Dave. Thank you so much for your kind words! We are so happy to hear that Ali was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean

Rated 5 out of 5 stars

Ali provided a great service

Ali provided a great service. Located a super car within our budget. The whole transaction went smoothly and everything was clearly explained.

January 17, 2026
Unprompted review
Vertu Motors  - Toyota Hamilton logo

Reply from Vertu Motors - Toyota Hamilton

Good morning Per. Thank you so much for your kind words! We are so happy to hear that Ali was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean

Rated 5 out of 5 stars

Vertu Mazda Hamilton Outstanding

We just drove home to Alford in Aberdeenshire - from the Vertu (Toyota and Mazda) Hamilton on garage - with our new Mazda CX60 car, and it is fabulous 😍.

The car is outstanding, in terms of quality, technology, kit, driveability, and fuel consumption.

The Cx60 is our first plug-in-hybrid car and it is a fantastic car to drive, as it drives wonderfully smoothly and it has sooooo many helpful features to assist in making the drive relaxing and pleasurable.

We must give a special mention to our sales executive - Yoan - as he was an absolute gentleman with the purchase, highly professional, friendly, knowledgeable, sensible, a great listener and extremely thorough with both the sale of the CX60 and with the trade-in of our Nissan Qashqai. 10 stars out of 10 for Yoan.

Finally, when collecting the car, we arrived slightly earlier than expected and as a consequence, Scott (one of the sales consultants) stepped-in to complete the sale, purchase and collection of our new car. He was outstanding.....and even sold us a three year service plan (including first MOT) during our relaxed exchange of cars. Scott was superb - and a great team player for Vertu.

We would highly recommend Vertu (Toyota and Mazda) Hamilton for purchasing any new Toyota/Mazda....and a massive 11 stars out of 10 for Scott. Dr David and Mrs L

January 15, 2026
Unprompted review
Vertu Motors  - Toyota Hamilton logo

Reply from Vertu Motors - Toyota Hamilton

Good morning, Thank you, Dr David and Mrs L, for such a wonderful review. We’re delighted to hear how much you’re enjoying your new Mazda CX‑60 and that its quality, technology and smooth hybrid drive have made such a great impression.
Your praise for Yoan and Scott means a great deal — both will be thrilled to hear your kind words and star‑worthy ratings. It’s fantastic to know the whole experience at Vertu Toyota & Mazda Hamilton was relaxed, professional and enjoyable.
Wishing you many happy miles in your CX‑60. Kind regards, Kerry

Rated 5 out of 5 stars

(Toyota and Mazda) Hamilton - Outstanding and we Highly Recommend this Vertu Car company.

We just drove home to Alford in Aberdeenshire - from the Vertu (Toyota and Mazda) garage in Hamilton - with our new Mazda CX60 car, and it is fabulous 😍.

This car is outstanding, in terms of quality, technology, kit, driveability, and fuel consumption.

The Cx60 is our first plug-in-hybrid car and it is a fantastic car to drive, as it drives wonderfully smoothly and it has sooooo many helpful features to assist in making the drive relaxing, safe and pleasurable.

We must give a special mention to our sales executive - Yoan - as he was an absolute gentleman with the purchase, highly professional, friendly, knowledgeable, sensible, a great listener and extremely thorough with both the sale of the CX60 and with the trade-in of our Nissan Qashqai. 10 stars out of 10 for Yoan.

Finally, when collecting the car, we arrived slightly earlier than expected and as a consequence, Scott (one of the sales consultants) stepped-in to complete the sale/trade-in, purchase and collection of our new car. He was outstanding.....and even sold us a three year service plan (including first MOT) during our relaxed exchange of cars. Scott was superb - and a great team player for Vertu.

We would highly recommend Vertu (Toyota and Mazda) Hamilton for purchasing any new Toyota/Mazda....and a massive 11 stars out of 10 for Scott. Dr David and Mrs Helen Lal

January 15, 2026
Unprompted review
Vertu Motors  - Toyota Hamilton logo

Reply from Vertu Motors - Toyota Hamilton

Thank you so much for your kind words! We are so happy to hear that Yoan was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Keith

Rated 5 out of 5 stars

Very approachable and personal service…

Very approachable and personal service from the team which was professional throughout. All questions were answered fully

January 14, 2026
Unprompted review
Vertu Motors  - Toyota Hamilton logo

Reply from Vertu Motors - Toyota Hamilton

Good afternoon James. Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dean

Rated 5 out of 5 stars

This was the first time purchasing a…

This was the first time purchasing a car in 5 years and the experience with Vertu was so positive. William who was supporting us couldn’t have been more knowledgeable through this experience. We were able to take our time and not feel rushed as this is very common in other car garages. 10/10 experience and would recommend.

December 16, 2025
Unprompted review
Vertu Motors  - Toyota Hamilton logo

Reply from Vertu Motors - Toyota Hamilton

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.

Rated 5 out of 5 stars

I recently purchased a used car from…

I recently purchased a used car from VertuMotors Toyota in Hamilton (near Glasgow). I was very nervous before buying as the car was not new, but Sales Executive Terry Reid helped me from the start until the end of the process. He was extremely patient (even with an annoying customer like me 😂), answered all my questions many times, and really built my trust.
The car is in excellent condition, exactly as described, and I’m very happy driving it now. This dealership clearly cares about the quality of their vehicles and about customer satisfaction.
A big thank you to Terry for the fast paperwork, fixing all the issues, his patience, understanding, and friendly human approach. Thanks also to the whole team at this branch for their quick and well-organised work. Highly recommended!
Love my Toyota C-HR 🩶

December 8, 2025
Unprompted review
Vertu Motors  - Toyota Hamilton logo

Reply from Vertu Motors - Toyota Hamilton

Good afternoon, Elmira. Thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with Terry and the team. We look forward to dealing with you again in the future and happy motoring! Many thanks, Danielle

Rated 5 out of 5 stars

VERTU TOYOTA HAMILTON

Customer Service couldn’t be bettered! Jenna was superb throughout, as was her Manager who I think was Chris. Courteous and polite every time we contacted them as well as their understanding of our needs. All in all it was an excellent experience.

November 21, 2025
Unprompted review
Vertu Motors  - Toyota Hamilton logo

Reply from Vertu Motors - Toyota Hamilton

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza

Rated 5 out of 5 stars

Amazing Experience at Vertu Motors Hamilton

I had an amazing experience at Vertu Motors Hamilton. Warm reception, Andrew Fleming made it easy and smooth for me during my visit and explained the processes thoroughly, eventually got my Toyota Icon RAV4.

November 13, 2025
Unprompted review
Vertu Motors  - Toyota Hamilton logo

Reply from Vertu Motors - Toyota Hamilton

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.

Rated 5 out of 5 stars

This being my first visit to Vertu…

This being my first visit to Vertu Hamilton I felt at ease during the sales process and was well advised by Mr T Reid regarding the vehicle I wanted to purchase and also the value of the car I was trading in, so all in all everything went smoothly and trouble free

November 8, 2025
Unprompted review
Vertu Motors  - Toyota Hamilton logo

Reply from Vertu Motors - Toyota Hamilton

Good morning Rhod. Thank you so much for your kind words! We are so happy to hear that Terry was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean

Rated 5 out of 5 stars

Yet again another smooth transition at…

Yet again another smooth transition at Vertu Motors Hamilton when purchasing my new car. Terry and all the staff I came into contact with were as helpful as always.

October 24, 2025
Unprompted review
Vertu Motors  - Toyota Hamilton logo

Reply from Vertu Motors - Toyota Hamilton

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.

Rated 5 out of 5 stars

Great experience

Good service and really friendly staff. Ewan was very helpful.

October 16, 2025
Unprompted review
Vertu Motors  - Toyota Hamilton logo

Reply from Vertu Motors - Toyota Hamilton

Good morning. Thank you for your kind feedback! We're so pleased to hear you received great service and found our team friendly and supportive. A special thanks to Ewan for making your experience a positive one — we’ll be sure to pass on your appreciation. We hope you enjoy your new vehicle and look forward to welcoming you again! Kind regards, Kerry

Rated 5 out of 5 stars

Katie Hamilton

Katie Hamilton was extremely helpful, if she did not know the answer she promptly went to Chris her manager and got the answer for us

October 11, 2025
Unprompted review
Vertu Motors  - Toyota Hamilton logo

Reply from Vertu Motors - Toyota Hamilton

Good morning, Elizabeth. Thank you so much for your kind words! We are so happy to hear that Katie was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Danielle

Rated 5 out of 5 stars

I have been served by Ali and he helped…

I have been served by Ali and he helped me choose the right car at a good price, he went extra miles to deliver my car and I am bery happy about my purchase!!

September 22, 2025
Unprompted review
Vertu Motors  - Toyota Hamilton logo

Reply from Vertu Motors - Toyota Hamilton

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza

Rated 5 out of 5 stars

New Toyota Yaris Hybrid

Bought my new Toyota Yaris Hybrid from Vertu Toyota Hamilton. Picked it up today. Received it at a discounted price through Carwow, than any other Toyota Branch. Great service from the whole team, warm welcome,offered a choice of warm beverage and a treat. Terry Reid dealt with the whole process from order to collection and gave great advice. Signed up for a Toyota Service Plan.

September 19, 2025
Unprompted review
Vertu Motors  - Toyota Hamilton logo

Reply from Vertu Motors - Toyota Hamilton

Good morning. Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Terry and the team. We hope to see you again soon. Happy motoring, Kerry

Rated 5 out of 5 stars

Great experience and would recommend!

Ali in the Hamilton branch was brilliant from the very beginning and couldn't have done more for me. From enquiry to test drive to handover, Ali made it all seamless and easy as a customer and was able to get the car ready for pickup fast too. He was even able to get some touch up organized on the car prior to collection after some minor damage was discovered during valeting to ensure the car was in the best possible condition for pickup which was very much appreciated!

September 18, 2025
Unprompted review
Vertu Motors  - Toyota Hamilton logo

Reply from Vertu Motors - Toyota Hamilton

Thank you so much for your kind words! We are so happy to hear that Ali was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Keith

Rated 5 out of 5 stars

Pleasant Experience

Service was good always putting us first with our needs and requirements, well mannered and explained everything when asked a question.

September 16, 2025
Unprompted review
Vertu Motors  - Toyota Hamilton logo

Reply from Vertu Motors - Toyota Hamilton

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.

Rated 5 out of 5 stars

Ali the salesman with whom we dealt…

Ali the salesman with whom we dealt with was very helpful and courteous when we asked any questions. Anytime I had to contact him if he wasn’t available he would always call back he couldn’t be more helpful. Thanks Ali

September 2, 2025
Unprompted review
Vertu Motors  - Toyota Hamilton logo

Reply from Vertu Motors - Toyota Hamilton

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.

Rated 5 out of 5 stars

Exceptional service from

Exceptional service from
Terry

September 2, 2025
Unprompted review
Vertu Motors  - Toyota Hamilton logo

Reply from Vertu Motors - Toyota Hamilton

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.

Rated 5 out of 5 stars

Brilliant service from start to finish

Brilliant service from start to finish. All done online and over the phone but that didn't take away from the experience. Never knew buying a car was so easy.

September 1, 2025
Unprompted review
Vertu Motors  - Toyota Hamilton logo

Reply from Vertu Motors - Toyota Hamilton

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.

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