Vertu Motors - Toyota Hamilton Reviews 

82
TrustScore 5 out of 5

4.8

Whistleberry Road, ML3 0EJ Hamilton, Lanarkshire, GB


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See what reviewers are saying

Rated 4 out of 5 stars

Salesman was helpful over the phone with purchasing the car. Later he Informed me that he would be going on holiday and would pass everything on to another colleague if car was delivered. I had to get... See more

Company replied

Rated 5 out of 5 stars

Staff were friendly easy going Ally who my parents dealt was was superb all paperwork done nice easy change over

Company replied

Rated 5 out of 5 stars

For me purchasing a car from you was not only good value but a very pleasant experience. The sales advisor,Ali Yaseed, made the whole procedure so straightforward . He listened carefully to our requir... See more

Company replied

Rated 5 out of 5 stars

Toyota Vertu are very welcoming and inclusive. I had a lot of questions to ask about electric cars and the staff were very supportive and helpful. My choice of car was made very easy and I was able t... See more

Company replied


Company details

  1. Car Dealer
  2. Auto Parts Store
  3. Car Repair and Maintenance
  4. Motor Vehicle Dealer
  5. Used Car Dealer

Written by the company

Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide. Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers. We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands. It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey.


Contact info

  • Whistleberry Road, ML3 0EJ, Hamilton, Lanarkshire, United Kingdom

  • 0330 012 2185

4.8

Excellent

TrustScore 5 out of 5

82 reviews

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Replied to 96% of negative reviews

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4.8

All reviews

(82)

13,151 reviews in the last 12 months

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Rated 5 out of 5 stars

Brilliant service

Had a service at Vertu Toyota Hamilton and must say it was an excellent experience as usual . Fiona and the team provide fantastic customer service and nothing is to much trouble , Must say this is the best service department I have dealt with in over 40years of driving .
Thankyou .

May 14, 2025
Unprompted review
Vertu Motors  - Toyota Hamilton logo

Reply from Vertu Motors - Toyota Hamilton

Thank you so much for your kind words! We are so happy to hear that Fiona was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew.

Rated 5 out of 5 stars

Can’t fault Macklin motors in Hamilton…

Can’t fault Macklin motors in Hamilton Toyota , David service manager kept me up to date about my rear light and had it fitted when it arrived . Keep up the good work guys 👍

April 8, 2025
Unprompted review
Vertu Motors  - Toyota Hamilton logo

Reply from Vertu Motors - Toyota Hamilton

Thank you so much for your kind words! We are so happy to hear that David was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards Dawn

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