Sneyd's Wonderfeeds Ltd Reviews 

256
•
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 87 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the dog food, explaining that their pets genuinely love the taste and show noticeable health improvements in their coats and digestion. Many individuals also mention that placing orders online is remarkably simple, and shipments typically arrive very promptly without ever encountering any unexpected issues. However, some reviewers were not happy with delivery services, noting occasional courier delays or damaged packages upon arrival. A few consumers also pointed out instances where delivery personnel failed to follow specific drop-off instructions left for them.

What people talk about most

Product

Consumers find product to be positive, highlighting that dogs love the food and thrive on it for years... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting fast and prompt dispatch... See more

Quality

Clients share positive opinions on quality, noting that reviewers find the food excellent for sensitive... See more

Service

Users describe positive interactions with service, consistently praising the prompt, efficient, and friendly... See more

Order

People report positive experiences with order, consistently highlighting the ease of placing purchases online... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Sneyds read my review below and contacted me as their customer. They chased DX and have arranged a new bag of food to be sent and delivered by DPD tomorrow - can’t say fairer than that - superb cus... See more

Rated 5 out of 5 stars

Only small issue is that my delivery is packaged in a cardboard boxes. Unfortunately the first delivery one of the bags of dog food had burst in the box. Second delivery the courier handed me a box... See more

Company replied

Rated 5 out of 5 stars

Long time customer & very happy with the products, the dogs love every variety I have given them. I put a special order in recently & Sneyds were happy to oblige, very good customer service & fast... See more

Company replied

Rated 5 out of 5 stars

My Black Lab (2) & fussy Staffy (12) with a delicate stomach, absolutely love the Premium Hypoallergenic Chicken & Rice, and Salmon flavoured Dog Food with Joint Care. It really helps with their Skin/... See more

Company replied


Company details

  1. Food Manufacturer
  2. also in
  3. Animal Feed Store

Written by the company

Sneyds Wonderfeeds is a distinguished family-owned business specializing in the manufacturing of dry dog and small animal foods. Established with a profound commitment to pet health and nutrition, the company has carved a niche in the pet food industry through its dedication to quality and innovation. At the core of Sneyds Wonderfeeds' philosophy is a deep understanding of the nutritional needs of dogs and small animals. This knowledge is reflected in their diverse product range, which caters to various dietary requirements and life stages of pets. From puppies to senior dogs, and addressing specific health conditions, their formulations are designed to provide optimal nutrition. This focus on health-centric products has earned Sneyds Wonderfeeds a reputation for excellence in pet care. The company's approach to manufacturing is also noteworthy. Emphasizing stringent quality control, Sneyds Wonderfeeds ensures that every product batch meets the highest standards. This attention to detail extends to the selection of ingredients, with a preference for high-quality, natural components that promote the well-being of pets. Innovation is a key driver for Sneyds Wonderfeeds. The company invests in research and development to continually improve its product offerings. This includes exploring new formulations, enhancing taste profiles, and ensuring that their products meet the evolving standards of pet nutrition. Sneyds Wonderfeeds also places a high value on customer satisfaction. Understanding that pet owners seek the best for their pets, the company engages in active communication with its clientele, offering advice and support. This customer-centric approach has helped in building a loyal customer base and a strong community around the brand. Furthermore, as a family business, Sneyds Wonderfeeds embodies values of tradition and a personal touch. This is evident in their business practices, where relationships with suppliers, customers, and employees are nurtured with care and respect. In summary, Sneyds Wonderfeeds stands out in the pet food industry for its commitment to quality, nutritional excellence, innovation, and customer service. As a family-owned business, it combines professional expertise with a personal touch, making it a trusted name for pet owners who seek the best for their furry companions.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

256 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(256)

81 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Delivered on time.

Delivered on time.
Friendly driver who carried parcels into the garage.

August 4, 2025
Sneyd's Wonderfeeds Ltd logo

Reply from Sneyd's Wonderfeeds Ltd

Thank you for your review Sarah, I will be sure to pass on your comments about the driver to our account manager at DPD

Rated 5 out of 5 stars

This was dispatched so quickly I was…

This was dispatched so quickly I was amazed. It almost arrived before I had ordered it it was that fast! Dogs love it.

July 29, 2025
Sneyd's Wonderfeeds Ltd logo

Reply from Sneyd's Wonderfeeds Ltd

Hi Louise,
Thanks so much for your lovely review! We're thrilled to hear your order arrived so quickly — we like to think our dispatch team has superpowers 😄
Even better to know your dogs are loving the food too. That’s what it’s all about!

Thanks again for choosing Wonderdog.
– The Wonderdog Team 🐾

Rated 5 out of 5 stars

My dog loves all varieties of Sneyds…

My dog loves all varieties of Sneyds dog. He's been fussy in the past but always enjoys Sneyds dog food. Excellent value for money.

August 1, 2025
Unprompted review
Sneyd's Wonderfeeds Ltd logo

Reply from Sneyd's Wonderfeeds Ltd

Hi Ben,
Thanks a lot for your great feedback! We're so pleased to hear your dog enjoys all the varieties – especially after being a bit fussy in the past. That means a lot to us.
Glad you’re finding it excellent value too – we work hard to make sure quality nutrition doesn’t have to break the bank.

All the best,
– The Wonderdog Team 🐶

Rated 4 out of 5 stars

Delivery driver left parcel at front…

Delivery driver left parcel at front door when special instructions say back garden. The packaging the parcel came in was opened. Sneyds have refunded my delivery charge after them contacting me. DPD should be more careful with packages as we are paying for a service and delivering damaged packages isn’t acceptable

July 18, 2025
Sneyd's Wonderfeeds Ltd logo

Reply from Sneyd's Wonderfeeds Ltd

We're really sorry to hear about your experience with the delivery of your order. We always aim to follow customer instructions closely, so it’s disappointing to hear that your parcel was left at the front door despite your request.

We also understand your concern about the packaging being opened — that’s certainly not the condition we expect our products to arrive in.

Had we been made aware of this at the time, we would have been more than happy to send a replacement out straight away. I will be in touch with you directly regarding this

Best regards,
Ryan

Rated 5 out of 5 stars

The dogs love it...

The dogs love it...
Easy ordering online and 3 sacks of food arrived the next day

July 18, 2025
Sneyd's Wonderfeeds Ltd logo

Reply from Sneyd's Wonderfeeds Ltd

Thanks so much for your review!
We’re glad to hear the dogs are loving the food – and that your order arrived so quickly and smoothly. We aim to make the whole process as easy as possible from click to kibble!

– The Wonderdog Team 🐾

Rated 5 out of 5 stars

My dog's been on sneyd's for many years…

My dog's been on sneyd's for many years as it has the appropriate additives for his joints. It's a really affordable food for working dogs.

July 22, 2025
Unprompted review
Sneyd's Wonderfeeds Ltd logo

Reply from Sneyd's Wonderfeeds Ltd

Hi Geoff, Thanks so much for your review!
It’s great to hear your dog has been thriving on Sneyd’s for years – especially with the joint support it offers. We’re proud to provide a quality, affordable option that keeps working dogs happy and healthy.

– The Wonderdog Team 🐶

Rated 5 out of 5 stars

Great supplier of good dog food

Easy to order, arrived very quickly. Great price

July 15, 2025
Sneyd's Wonderfeeds Ltd logo

Reply from Sneyd's Wonderfeeds Ltd

Hi Catherine,
Thanks for the lovely feedback! We're really glad you found the ordering process easy, delivery quick, and the price just right. That’s exactly what we aim for!

– The Wonderdog Team 🐾

Rated 5 out of 5 stars
Sneyd's Wonderfeeds Ltd logo

Reply from Sneyd's Wonderfeeds Ltd

Hi Wendy,
Thanks so much for your kind words! We're really pleased to hear you were happy with the service and delivery – we’ll keep working hard to stay that efficient!

– The Wonderdog Team 🐶

Rated 5 out of 5 stars

#1 Dry dog food imo

The website is easy to use and clearly set out.
Prices are clearly displayed and if there are offers available they are easy to find and apply.

The order was processed quickly, and delivered within 48 hours.

Can you ask for more?

We have been using Sneyds for years now and we have one very satisfied Labrador as evidence to prove this

July 8, 2025
Unprompted review
Sneyd's Wonderfeeds Ltd logo

Reply from Sneyd's Wonderfeeds Ltd

Hi David,
Thanks for the brilliant review – we really appreciate it!
It’s great to hear you’ve found the website easy to use and the ordering process smooth. We try to keep everything as clear and hassle-free as possible.

Even better to know your Labrador is a long-time fan – that’s the kind of feedback we love most!

– The Wonderdog Team 🐾

Rated 5 out of 5 stars

Great Food, great choices, Great Service

My (still very active) Lab loves it, never refuses (it IS a Labrador though) her coat always shines and now she’s 7yrs old I get the choices that include ‘joint aid ‘ and her limp has gone away
The service is brilliant, I ordered a 15kg bag Thursday and it was delivered today
Great product, great service too,

July 5, 2025
Unprompted review
Sneyd's Wonderfeeds Ltd logo

Reply from Sneyd's Wonderfeeds Ltd

Hi Allen,
Thanks so much for the fantastic review! We’re really pleased to hear your Lab’s loving the food (even if she is a Labrador 😄), and even better that the joint support is making a real difference.

Great to know the service hit the mark too – we’ll make sure the team hears your kind words!

– The Wonderdog Team 🐾

Rated 3 out of 5 stars

As it’s the first time I have bought…

As it’s the first time I have bought the product don’t know yet , the thing that that confuses me is why I need twice as much of this food compared to the one I have I have been using , which is good food that my older dogs are fed on .

June 11, 2025
Sneyd's Wonderfeeds Ltd logo

Reply from Sneyd's Wonderfeeds Ltd

Thank you for your feedback, and we really appreciate you giving our food a try. If you ever have any questions or concerns, we’d always recommend getting in touch with us directly first — we’re more than happy to help and advise.

Regarding the feeding amounts: the guides on our packaging are just that — a guide. They’re based on average requirements, but every dog is different, and things like activity level, age, and metabolism can all affect how much food they need. We're more than happy to help tailor a recommendation based on your dog's individual needs, so please feel free to contact us.

Rated 5 out of 5 stars

Lifetime Sneyds fan!

Our dog was weaned on Sneyds and he's still loving it at 5 years old. His health, teeth and coat are superb. The delivery is always prompt and rewards and offers mean it's the affordable nutrition he deserves.

June 17, 2025
Unprompted review
Sneyd's Wonderfeeds Ltd logo

Reply from Sneyd's Wonderfeeds Ltd

Thank you so much for your lovely review and for being such a loyal customer! We're thrilled to hear your dog has been enjoying Sneyd’s since day one and is thriving on it — that's exactly what we love to hear. It's great to know the rewards and offers are helping too. Thanks again for your continued support!

Rated 5 out of 5 stars

Excellent service from Sneyds

I've always had the most prompt and efficient service provided by Sneyds. I have recently contacted them when I urgently needed a supply of dog food whilst away from home and they were able to help me without any problem to them at all.
In addition, my dog has been enjoying Sneyds food since he was a puppy and he's a healthy 6 year old now! Thank you Sneyds!

May 13, 2025
Unprompted review
Sneyd's Wonderfeeds Ltd logo

Reply from Sneyd's Wonderfeeds Ltd

Thank you so much for your kind words and continued support! We’re really pleased to hear we were able to help when you needed us, and it means a lot to know your dog has been thriving on Sneyd’s food for the past six years. It’s always a pleasure to support our customers and their dogs—especially in a pinch! If you ever need anything, we’re only a call or message away.

Rated 5 out of 5 stars

Brilliant customer service ask

Brilliant customer service ask
Great dog food our gsd just loves the smell and the crunch in the biscuit
Normally get 5 bags well worth the money

May 29, 2025
Unprompted review
Sneyd's Wonderfeeds Ltd logo

Reply from Sneyd's Wonderfeeds Ltd

Thank you so much for your kind words! We're really pleased to hear your GSD is enjoying the food — we know how important it is to get both taste and texture just right. We truly appreciate your continued support and are always here if you need anything!

Rated 5 out of 5 stars

I was so pleased with your delivery…

I was so pleased with your delivery service thank you.As all ways a smooth journey on line.Just hope my points stay on record as my last order points said there had expired which i don’t know why. But thank you for your service sir

May 12, 2025
Sneyd's Wonderfeeds Ltd logo

Reply from Sneyd's Wonderfeeds Ltd

Hi Claire, thank you for your review, with regards to your points, we have now extended the expiry date to 12 months so providing you order within this period your points will still be active :)

Rated 5 out of 5 stars

Delivery was fast

Delivery was fast. And it was easy to get into my account and access the types of dog food I wanted.

May 3, 2025
Sneyd's Wonderfeeds Ltd logo

Reply from Sneyd's Wonderfeeds Ltd

Thank you for the great feedback! We're glad to hear your delivery was quick and that you found it easy to log in and find the food you needed. We really appreciate your support and look forward to serving you again soon!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look