Airsupply Shipping Agents Reviews 

195
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

I had an entirely positive experience with airuspply. Sarah was my contact and guided me through the process of shipping three pet birds (two cockatiels and a budgerigar) from the UK to Toronto as car... See more

Rated 5 out of 5 stars

Dealing with Katherine at Passport for Pets was a real pleasure - she was professional, friendly and went above and beyond when a delay caused by our vet created complications for our timeline. She wa... See more

Rated 5 out of 5 stars

Could not be faulted from start to finish. From the handover (from Passports for Pets) to the hand-off (to the foreign agent), their communication was first class. They also worked really hard to fi... See more

Rated 5 out of 5 stars

Sarah was my contact, I have only compliments for the entire service offered, from concept to my pet landing took several months to complete. Like any owner I was extremely nervous/scared of how my pe... See more

Company details

  1. Pet Moving Service

Information provided by various external sources

Airsupply Shipping is a multi-modal freight forwarder with over 25 years in international shipping. Contact us for a highly competitive quote today!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

195 reviews

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No recent history of asking for reviews

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4.6

All reviews

(195)

24 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent Professional Service

Excellent professional service. I imported my pet dog from the Philippines which was not a easy task but with the support from Sarah at Airsupply Shipping it was invaluable getting all the paperwork organized.
I would recomend Airsupply Shipping to anybody who will be importing or exporting there animals to or from the UK.

June 12, 2018
Unprompted review
Rated 4 out of 5 stars

I have had the pleasure of using Air…

I have had the pleasure of using Air Supply Shipping Agents to move my pet spiders from UK to Malaysia and would recommend their service to anyone. They were attentive to my concerns and kept me informed with timely updates.
Staff is friendly.
Thanks to Lan and Sarah.
Best wishes
Muhammad (Malaysia)

June 5, 2018
Unprompted review
Rated 5 out of 5 stars

Great experience

Sarah Thomson is the best! This was my first time working with Air Supply and it couldn't have been better. She was always prompt, courteous, and helpful throughout the process. I would not hesitate to work with Sarah again for future transactions.

June 1, 2018
Unprompted review
Rated 5 out of 5 stars

Falcons from the U.A.E.

I would like to thank Sarah very much for the excellent service given in attending to the formalities for the 2 falcons which arrived at Heathrow Airport last Saturday from the U.A.E. The speedy clearance and release of the birds assisted me greatly in getting them to their destination without delay.
Ian, Sarah and the team have always attended to my export and import shipments of live animals at Heathrow Airport in a thoroughly professional manner and long may it continue.
Thank you once again.
Best regards.
Jean Pierre Laurent. Falco Logistics Ltd.

May 30, 2018
Unprompted review
Rated 5 out of 5 stars

shipping Dogs to USA and Barbados

We have used Airsupply a lot to move dogs to the USA and further afield and every time we have found them to be friendly, very professional and always willing to give help & advice. There first priority is always been the Dogs welfare. I would highly recommend Airsupply to anyone looking a high level of service and care.

May 30, 2018
Unprompted review
Rated 5 out of 5 stars

Happy Customer!

I have had the pleasure of using Air Supply Shipping Agents to move my pets and would recommend their service to anyone. They were attentive to my concerns and kept me informed with timely updates. Their prices are competitive but more importantly, they gave me peace of mind! I give them 5 stars without reservation.

May 30, 2018
Unprompted review
Rated 5 out of 5 stars

As another pet shipper located in the…

As another pet shipper located in the USA/ NYC area, I have known and worked with Airsupply over many years. Always helpful and on the ball, knowing what can be done and what can't. I often give out their name and number to prospective clients in the UK, and will use their services for clearances and imports. Always a pleasure working with Ian and his team!

May 30, 2018
Unprompted review
Rated 5 out of 5 stars

Warm, attentive and professional service from a great team.

I needed to have my beloved pet python sent to Canada as I was moving there and had found myself in a pretty stressful situation. I had called every single company on the IPATA list for a quote and all the numbers I was getting back were very expensive until I contacted Airsupply. Their quote knocked £250 off my best offer at that point and from the moment I spoke to them I could hear that they were invested in making it happen for me.

I dealt with Sarah and Ian who were both incredibly attentive and helpful (when Air Canada canceled the flight for the snake, Ian took him home and cared for him until the next flight as I couldn't be around). They both worked hard to fit in my difficult requests and kept me informed and updated all the way to me collecting him in Canada.

I collected him in a container that was perfect for his needs and when I took him out of the box there were no signs of stress anywhere to be seen (I think he probably had a better flight than I did...).

I can't recommend Airsupply enough, they went the extra mile when I needed it the most. Thanks to the whole team that assisted with this!

May 17, 2018
Unprompted review

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