Alexander Grace Law Reviews 

I would highly recommend Alexander Grace Law, I found them and particularly Samantha very helpful and supportive with prompt responses and updates along the way.

I am so greatful that Alexander Grace Law assisted me to buy a flat in London. Big thank you for Team Kirkham, Lyn, Rebecca, Millie, Jade and all others were very helpul, patience and they did job fast and smoothly.
Thanks from Marta&Rafal

Very professional and prompt from start to finish . Thank you so much .

Fantastic from start to finish , made my Remortgage so easy and stress free .nothing was a problem for the team , always helpful when I needed any help over the phone or by email

Thank you Caroline and Samantha for your professional help in the purchase of my first flat. The team were proactive in chasing the seller and mortgage provider when required. Despite being based on the other-side of the country, it worked well to complete the transaction fully remotely and this was not a problem.

Recently completed my house purchase and had the pleasure of Team Downs carrying out the conveyancing process.
From the initial instruction right up until completion the communication could not have been better and every question and query was answered quickly and clearly.
Big thanks to Mia, Atlanta, Rebecca and Team Downs for making the whole process run smoothly and efficiently.

I used Alexander Grace Law for my conveyancing while buying my first property. They were very helpful throughout and always very quick to respond to any queries I had, meaning the whole process throughout was very smooth.

At first I was hesitant about using an on-line conveyancing service. The communication was limited initially, but once my file was handed over to Team Greenall things improved considerably. I quickly began to trust Cherish Ellis who was the lead team member handling my sale.
Cherish was excellent in dealing with queries as they arose, communicated with me frequently, and saw the sale through to completion with skill and professionalism.
I would certainly recommend this law practice for their speed, diligence and effectiveness with anxious customers as I was. My sincere thanks to all involved with my sale.

This is the second time we have used Rebecca Downs team and they continue to meet over and beyond expectations. They are professional, communication excellent all round brilliant.

Top notch Solicitors and very proactive as well. They have helped us with Help to Buy pay off and selling conveyance services and on both occasions provided great service. More recently Samantha Robertson has been working with us and she has been absolutely amazing.
Highly recommend them.

Great service, efficient and friendly. I was updated throughout and questions were answered quickly and thoroughly. I would definitely recommend.

A trouble free experience. Everyone was so helpful. I would recommend Alexander Grace Law to anyone seeking legal services.

I would highly recommend Alexander Grace Law, it was slightly complicated due to the funds coming from Spain, but they were very thorough and helpful.
I know people are sceptical about online conveyancing, but it really was an easy process.
We would use them again.

My case was handled by Caroline Lomax and Samantha Robertson. They were very professional, kept me updated and as a result there were no surprises. Exchange and completion went smoothly.

AGL gave specific promises and prices in the offer to act for me in selling my house. Even though the initial sale fell through charges were not altered despite the extra work. Horrendous buyer and buyer's solicitor but Dena and Mia pushed for progress and gave me regular feedback, calming me when necessary. The Team Downs were professional and efficient and polite at all times. Fees were about half previous quotes in my area so excellent value for money. Thank you Team Downs

Millie and Chelsie from Alexander Grace Law provided exceptional support during my house purchase. Their professionalism, expertise, and unwavering dedication were truly outstanding

What impressed me the most was their exceptional commitment to ensuring my satisfaction. They were readily available, addressing any concerns promptly and keeping me informed every step of the way.

I highly recommend Millie and Chelsie for their exceptional support. Their outstanding work made a significant difference, and I am grateful for their assistance during this important milestone.

Thank you, Millie and Chelsie, for your outstanding support and dedication. I confidently recommend Alexander Grace Law to anyone in need of top-notch assistance during a house purchase.

The ladies at Alexander Grace Law, we’re so friendly, kind and helpful, making my experience so smooth! Samantha and Caroline conversed with me the most and kept me up to date with the progress of the process!

100% would recommend to family and friends

Friendly staff. Love the online system so you can see the progress and updates. All went very smoothly for a first time buy. Would recommend and use again.

Easy to deal with and kept me informed and updated at every step of conveyancing.

I must agree with the people having a poor experience with these solicitors.

They don't provide any updates to you and then have a sarcastic (treating you like you are stupid) set of responses when you challenge why things are talking so long.

Was told on a call today that "I am not homeless so it isn't that bad." If that is the mark of whether a paying customer deserves good service then I think it says it all folks!

Pay more - go with someone better. I note loads of these positive reviews are from the people getting back handers from the referral process.

If you are an individual person buying a house, select someone different.

For anyone else stuck in this process:
When to complain to the Legal Ombudsman
If you have complained to your solicitor about poor service and you are not satisfied with their response, you can contact the Legal Ombudsman.

The Legal Ombudsman deals with poor service, such as:

delayed or unclear communication
problems with your bill
loss of documents
You can contact the Legal Ombudsman by:

calling them on 0300 555 0333
going to the Legal Ombudsman website