All Weather Leisure Midlands LTD Reviews 

155
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Don’t usually write reviews but these guys thoroughly deserve a 5*rating. First time hot tubbers so we really valued the advice that the team gave us on which one to go for ( thanks Alana!) The instal... See more

Company replied

Rated 5 out of 5 stars

We purchased a new hot tub from AWL in December 2021. They provided great advice as to which model to buy. There was no hard selling or up selling. The site survey before delivery ensured that there w... See more

Company replied

Rated 5 out of 5 stars

From start to finish, and even beyond with the maintenance and advise I couldn’t be happier. Pre-Sales was great, installation and service great and After-Sales great. I went for Jacuzzi 332... See more

Rated 5 out of 5 stars

Jacuzzi 375. Cannock showroom. We have had excellent service from AWL: replacement parts, deep clean and, most recently, a replacement cover for a hot tub that we have had for some years. The staff... See more

Company replied

Company details

  1. Hot Tub Store
  2. Hot Tub Repair Service

Written by the company

For many years Liam and his family at All Weather Leisure have supplied the highest quality hot tubs, swim spas, wooden garden buildings and thatched gazebos with award winning quality in customer service and care in the Midlands. We have a comprehensive range of hot tubs & swim spas designed by Jacuzzi Hot Tubs. We only provide and install the highest quality hot tubs designed in the USA with extensive manufacturer’s warranties. This philosophy we also follow with our comprehensive range of chemicals & accessories, wooden garden buildings, thatched gazebos and swim spas.


Contact info

4.9

Excellent

TrustScore 5 out of 5

155 reviews

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4.9

All reviews

(155)

8 reviews in the last 12 months

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Rated 5 out of 5 stars

Highly recommended

Jacuzzi 375. Cannock showroom.
We have had excellent service from AWL: replacement parts, deep clean and, most recently, a replacement cover for a hot tub that we have had for some years. The staff in the showroom (by telephone) and the technicians have all been first rate. They do everything they can to make sure we are pleased with the results and take pleasure in solving problems for us (mostly supply issues from USA resulting from the dreaded COVID). Reliable and efficient work on site, with everything left tidy.
Highly recommend.

March 24, 2022
Unprompted review
All Weather Leisure Midlands LTD logo

Reply from All Weather Leisure Midlands LTD

Hi Barry,

Thanks for the great review, we're pleased to know you've been happy with our services.

All Weather Leisure Team

Rated 5 out of 5 stars

Three years of…

A review after three years of ownership. The Jacuzzi J375. Is Outstanding! The Jacuzzi is Fantastic for hydrotherapy to help with old injuries. Amazing for time with family or when just relaxing.
The All Weather Staff:- knowledgable friendly and approachable. When I was looking to buy I researched loads of tubs from a number of different companies, out of everyone I spoke to they gave the best, no pressure advice. After the sale, they have always given outstanding support when ever required. I would in the future go no where else for advice, supplies and support.

March 24, 2022
Unprompted review
All Weather Leisure Midlands LTD logo

Reply from All Weather Leisure Midlands LTD

Thanks for the great review.
We're pleased to know the hot tub is helping your old injuries.
I will ensure I pass your feedback on to the rest of the team.

All Weather Leisure

Rated 5 out of 5 stars

Great company

Great company, always happy to help solving any issues. Very friendly staff.
I would and have recommended to anyone who asks me about All Weather Leisure

March 24, 2022
Unprompted review
All Weather Leisure Midlands LTD logo

Reply from All Weather Leisure Midlands LTD

Hi Warren,

Thanks for the fab review and for recommending us!

All Weather Leisure Team

Rated 5 out of 5 stars

Great Customer Service

This is a well run company that know how to provide good customer service. We were looking for a jacuzzi and visited their wonderful showroom. No pressure from the sales staff. We were after something quite specific which they did not have in the showroom. They said they had one that fitted our bill in the warehouse and if we wanted they would get it out and set it up for the next day. We took them up. No obligations. Came back the next day and they had set the jacuzzi up for us to see. We were sold. Brilliant.

March 24, 2022
Unprompted review
All Weather Leisure Midlands LTD logo

Reply from All Weather Leisure Midlands LTD

Thanks for the great review!

All Weather Leisure Team

Rated 5 out of 5 stars

Fantastic Team at All Weather Leisure

We visited the showroom in 2020 and spoke with Luke who after listening to what we had in mind for a tub, ie space and budget and after allowing us to try the model we thought would suit us in the showroom a home visit was arranged. We met Liam who confirmed that where we wanted to site the tub was ok. Order placed, delivery date agreed, tub installed and we haven't looked back.
ANY time I've had a question I'm able to ring and get an answer. We've had the tub serviced and the 2 guys who came out did a great job. We buy all our chemicals from All Weather Leisure. I have no hesitation about recommending the great family run company

March 24, 2022
Unprompted review
All Weather Leisure Midlands LTD logo

Reply from All Weather Leisure Midlands LTD

Hi Mr Sartori,

Thank you for the fabulous review. We're pleased to know your happy with our services and I will ensure the feedback is passed on to the rest of the team.

We're always on the end of the phone if you need us!

All Weather Leisure Team

Rated 5 out of 5 stars

Happy hot tub customer

I have purchased our hot tub around two years ago and at every stage of the purchase, installation and ongoing use. We have had excellent service from All Weather staff and service engineers

March 24, 2022
Unprompted review
All Weather Leisure Midlands LTD logo

Reply from All Weather Leisure Midlands LTD

Hi Colin,

Thanks for the great review. I will ensure your feedback is passed on to the rest of the team.

All Weather Leisure

Rated 5 out of 5 stars

Good sound advice on all hot tub matters

Whilst we didn't purchase our hot from AWL Luke and the team have always provided sound advice to us and as a result we purchase the majority of our hot tub consumables from them.

March 24, 2022
Unprompted review
All Weather Leisure Midlands LTD logo

Reply from All Weather Leisure Midlands LTD

Hi Jeff,

Thanks for the great review.

All Weather Leisure Team

Rated 5 out of 5 stars

I have had nothing but first class…

I have had nothing but first class service since we purchased the tub 3 years ago.nothing was to much trouble and the tub was installed as we agreed.tub had 1 very minor issue which was sorted in 2 days so happy days and I use this tub 5 days a week every week so quality of the units is not a problem....Bill

March 24, 2022
Unprompted review
All Weather Leisure Midlands LTD logo

Reply from All Weather Leisure Midlands LTD

Hi Bill,

Thanks for the five star review. We're pleased to know that we sorted out your issue for you. Glad your managing to get so much use out of the hot tub, hope you enjoy the hot tub for many more years to come!

All Weather Leisure Team

Rated 5 out of 5 stars

Fantastic gift for my mums birthday

Bought a hot tub for my mums birthday (she has the bigger garden) and the service was outstanding. We already had one fitted from a local company but it was small and kept tripping the electrics so we wanted to replace it for bigger and newer.

The sales advisor was amazing told us what not to get for our needs and what to would be best.

When they arrived they moved the old hot tub for us to and fitted the new one.

We now email or order on their website for all our chemicals needed and other things required for the longevity of the new tub.

March 24, 2022
Unprompted review
All Weather Leisure Midlands LTD logo

Reply from All Weather Leisure Midlands LTD

Hi Siobhan,

Thanks for the great review. We hope your enjoying your hot tub!

All Weather Leisure Team

Rated 5 out of 5 stars

Customer for five years…

I have been a customer for five years and their service has always been impeccable. From non pressured advice in the salesroom to delivery and ongoing maintenance with annual services and the supply of chemicals, the professionalism shines through.

March 24, 2022
Unprompted review
All Weather Leisure Midlands LTD logo

Reply from All Weather Leisure Midlands LTD

Hi Ray,

Thank you for the five star review and for being a loyal customer. We're pleased your happy with our services, I'll ensure I pass the feedback on to the rest of the team.

All Weather Leisure

Rated 5 out of 5 stars

Excellent Service

No problems with my hot tub which I have now had for over a year.Delivery and installation was done quickly and efficiently.
The only problem I had was some damage to the cover which they acknowledged straight away and gave me a new replacement.
I would certainly recommend them.

March 24, 2022
Unprompted review
All Weather Leisure Midlands LTD logo

Reply from All Weather Leisure Midlands LTD

Hi Mr Lovegrove,

Thanks for the great review. We're pleased you are happy with our services, and we managed to get your issue resolved for you.

All Weather Leisure Team

Rated 5 out of 5 stars

Great service from initial sale to installation

We purchased a new hot tub from AWL in December 2021. They provided great advice as to which model to buy. There was no hard selling or up selling. The site survey before delivery ensured that there were no issues on delivery day. Installation service was excellent. There was a slight issue with the pump the day after installing due to a wire becoming loose when delivering. They came out immediately to resolve it. Highly recommended.

March 24, 2022
Unprompted review
All Weather Leisure Midlands LTD logo

Reply from All Weather Leisure Midlands LTD

Hi Lee,

Thanks for the great review. We're pleased your happy with your hot tub, and that we managed to resolve your issue.

All Weather Leisure

Rated 5 out of 5 stars

Excellant

We purchased our hot tub from here and have never looked back. Excellent customer service, delivery and after support

March 24, 2022
Unprompted review
All Weather Leisure Midlands LTD logo

Reply from All Weather Leisure Midlands LTD

Hi Denise,

Thanks for the five star review.

All Weather Leisure Team

Rated 5 out of 5 stars

Fantastic service with our wooden…

Fantastic service with our wooden gazzibo did a fantastic job of fitting it

March 24, 2022
Unprompted review
All Weather Leisure Midlands LTD logo

Reply from All Weather Leisure Midlands LTD

Hi Mark,

Thanks for the great review. We're pleased your happy with your gazebo.

All Weather Leisure Team

Rated 5 out of 5 stars

Great people, great product, great service

We have been very happy with the service received from AWL, from our first visit to the showroom to the installation and beyond. The company was recommended by two people I know, and did not disappoint. Would thoroughly recommend to others. The Jacuzzi is wonderful!

March 23, 2022
Unprompted review
All Weather Leisure Midlands LTD logo

Reply from All Weather Leisure Midlands LTD

Hi Sally-Ann,

Thanks for the fab review. We're pleased your happy with the service we provided and are glad you are enjoying your Jacuzzi. We hope you enjoy your hot tub for many years to come!

All Weather Leisure Team

Rated 5 out of 5 stars

We didn’t buy our our Jacuzzi from All…

We didn’t buy our our Jacuzzi from All Weather but when we had an issue they were fantastic in helping us out. They gave us advice on how to sort it and were very patient with my constant phone calls for advice!

March 23, 2022
Unprompted review
All Weather Leisure Midlands LTD logo

Reply from All Weather Leisure Midlands LTD

Hi Gail,

Thanks for the five star review.
We're pleased we managed to resolve your issue for you. We're always on the end of the phone if you need us!

All Weather Leisure Team

Rated 5 out of 5 stars

Great service right from the off

Great service right from the off.
They even sorted us the crane for us with no extra cost. Wouldn’t hesitate to recommend

March 23, 2022
Unprompted review
All Weather Leisure Midlands LTD logo

Reply from All Weather Leisure Midlands LTD

Hi Brett,

Thanks for the great review.

All Weather Leisure

Rated 5 out of 5 stars

Great product great service

After 10 long yrs for the right house we bought our 375. I didn’t have a clue and nee build with limited access the whole process was really faultless. The only issue lost covid was a slight delay but we got there. Crane ordered, electric sorted. Ground sorted snd even the installers have OCD.. 100 % set up .. had a couple of after care questions which were sorted quickly.

Great company.

I did visit a couple but one couldn’t be bothered to come and advise on access and the other didn’t know who to advise for electrics

All this and no pressure

March 23, 2022
Unprompted review
All Weather Leisure Midlands LTD logo

Reply from All Weather Leisure Midlands LTD

Hi,

Thank you for the five star review. We're pleased you were happy with our service. We hope you enjoy your 375 for many years to come!

All Weather Leisure

Rated 5 out of 5 stars

Keith’s jacuzzi 275 just perfect

I’ve had my hot tub over 4 years and from my very first visit I could tell Liam and Luke were all about good customer service the all weather leisure team have always given me good advice and any help I’ve needed and is clear to me there expertise goes beyond just selling the hot tub there after sales service is exelent as well can’t say enough good things about this company

March 23, 2022
Unprompted review
All Weather Leisure Midlands LTD logo

Reply from All Weather Leisure Midlands LTD

Hi Keith,

Thank you so much for the wonderful review! I'll ensure your feedback is passed on to the rest of the team.

All Weather Leisure

Rated 5 out of 5 stars

We bought a jacuzzi from All Weather…

We bought a jacuzzi from All Weather Leisure about 10 years ago. We were very happy with the product and the service from Liam and Luke. They were very helpful and responsive whenever we needed maintenance etc.
I would definitely recommend this company.

March 23, 2022
Unprompted review
All Weather Leisure Midlands LTD logo

Reply from All Weather Leisure Midlands LTD

Hi Tony,

Thanks for the great review!

All Weather Leisure Team

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