All Weather Leisure Midlands LTD Reviews 

155
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Don’t usually write reviews but these guys thoroughly deserve a 5*rating. First time hot tubbers so we really valued the advice that the team gave us on which one to go for ( thanks Alana!) The instal... See more

Company replied

Rated 5 out of 5 stars

We purchased a new hot tub from AWL in December 2021. They provided great advice as to which model to buy. There was no hard selling or up selling. The site survey before delivery ensured that there w... See more

Company replied

Rated 5 out of 5 stars

From start to finish, and even beyond with the maintenance and advise I couldn’t be happier. Pre-Sales was great, installation and service great and After-Sales great. I went for Jacuzzi 332... See more

Rated 5 out of 5 stars

Jacuzzi 375. Cannock showroom. We have had excellent service from AWL: replacement parts, deep clean and, most recently, a replacement cover for a hot tub that we have had for some years. The staff... See more

Company replied

Company details

  1. Hot Tub Store
  2. Hot Tub Repair Service

Written by the company

For many years Liam and his family at All Weather Leisure have supplied the highest quality hot tubs, swim spas, wooden garden buildings and thatched gazebos with award winning quality in customer service and care in the Midlands. We have a comprehensive range of hot tubs & swim spas designed by Jacuzzi Hot Tubs. We only provide and install the highest quality hot tubs designed in the USA with extensive manufacturer’s warranties. This philosophy we also follow with our comprehensive range of chemicals & accessories, wooden garden buildings, thatched gazebos and swim spas.


Contact info

4.9

Excellent

TrustScore 5 out of 5

155 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(155)

8 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

J345 Jacuzzi .

Great friendly advice plenty of choice no pressure sales just very helpful people, Delivery lads were great polite and good induction on using our Jacuzzi they leave you with plenty of information on using your jacuzzi and free starter kit with choice of chemicals to use for safe water in your jacuzzi, would highly recommend these for great Helpful advice before buying, jen & Garry

March 23, 2022
Unprompted review
All Weather Leisure Midlands LTD logo

Reply from All Weather Leisure Midlands LTD

Hi Jen & Garry,

Thank you for the great review. I will ensure your feedback is passed on to the rest of the team.

All Weather Leisure

Rated 5 out of 5 stars

Excellent Company

We got our jacuzzi about a year ago, Luke visited our home and talked us through all the pros and cons for all sizes with no pressure to buy he was very knowledgable and friendly. It has been installed and looked after over the past year by a first class team. Highly recommend this excellent company.

March 23, 2022
Unprompted review
All Weather Leisure Midlands LTD logo

Reply from All Weather Leisure Midlands LTD

Thank you for the five star review. I will ensure I pass your feedback on to the rest of the team.

All Weather Leisure

Rated 5 out of 5 stars

Professionalism from start to finish. There more than just a Family run business.

All at all weather leisure are lovely. The staff can't do enough. The professionalism you get from inception to completion is impeccable. I have had my Jacuzzi for 2 years now and it's serviced every year . Any issues are rectified in a timely manner and I don't have to wait months. What more can you ask from them all. You won't go wrong with this company at all.

March 23, 2022
Unprompted review
All Weather Leisure Midlands LTD logo

Reply from All Weather Leisure Midlands LTD

Hi Keri,

Thank you for the lovely review and for being a loyal customer. I will ensure I pass the feedback on to the rest of the team.

All Weather Leisure

Rated 5 out of 5 stars

I purchased my hot tub 4 years ago from…

I purchased my hot tub 4 years ago from All Weather Leisure and have had it regularly serviced by them ever since. The service received from installation through regular servicing has been exceptional and I have no hesitation in recommending All Weather Leisure to anyone wondering how reliable and reputable this company is to deal with. They fully deserving of the 5 star rating.

March 23, 2022
Unprompted review
All Weather Leisure Midlands LTD logo

Reply from All Weather Leisure Midlands LTD

Hi Mr Wood,

Thank you for the five star rating, I'll ensure to pass your feedback on to the rest of the team.

All Weather Leisure

Rated 5 out of 5 stars

I’ve been dealing with these guys now…

I’ve been dealing with these guys now for 4 years, the hot tub has been excellent, installation team were fantastic and we’re invited every year to the anniversary sales events where we bulk buy all our chemicals at discount rates. Can’t fault the team at all, highly recommend 👍🏼

March 23, 2022
Unprompted review
All Weather Leisure Midlands LTD logo

Reply from All Weather Leisure Midlands LTD

Hi Mav,

Thank you for the lovely review and for being a loyal customer. We'll look forward to seeing you at our next anniversary event!

All Weather Leisure Team

Rated 5 out of 5 stars

First class service in respect of my Jacuzzimy…

First class service in respect of my purchase of a J-345. Staff in the Shrewsbury showroom together with contact staff at head office could not have been more helpful. The delivery team were on time and very efficient. I subsequently needed the engineer to visit to address a perceived problem . Whilst there was no actual problem, the staff addressed the issue very promptly and the engineers left in good spirits having double checked to make sure all was well. The best part.. my wife and I love the Jacuzzi .

March 23, 2022
Unprompted review
All Weather Leisure Midlands LTD logo

Reply from All Weather Leisure Midlands LTD

Hi David,

Thank you for the first star review. We're pleased to know both you and your wife love the hot tub. We hope you enjoy your Jacuzzi for many years to come.

All Weather Leisure Team

Rated 5 out of 5 stars

Staff knowledgable and friendly.

Staff knowledgable and friendly.
Excellent delivery and install.
Superb after sales too.

March 23, 2022
Unprompted review
All Weather Leisure Midlands LTD logo

Reply from All Weather Leisure Midlands LTD

Hi Kenneth,

Thank you for the five star review! We're pleased you are happy with out service.

All Weather Leisure Team

Rated 5 out of 5 stars

We we’re struggling to get a bulb for…

We we’re struggling to get a bulb for our hot tub. All weather took our details and promised to call us when they were back in stock. They were true to their word, phoned us as soon as stock was in and posted it straight away. We received it the next day. I feared a bulb being posted but it was professionally packed and in one piece. My experience is they are a great company that is hot on customer service, just as it should be! We will definitely use them again.

March 23, 2022
Unprompted review
All Weather Leisure Midlands LTD logo

Reply from All Weather Leisure Midlands LTD

Hi Sharon,

Thanks for the five star review. Glad you were happy with our service. We look forward to helping you with your hot tub needs in the future.

All Weather Leisure Team

Rated 5 out of 5 stars

Great customer service

We bought our Jacuzzi hot tub from All Weather Leisure nearly five years ago. They delivered and installed it with great care and efficiency. Since then they have looked after it for us, changed the bulb, deep cleaned it and have always been professional, friendly and helpful. We have only ever had great customer service from them. Our hot tub is our happy place.

March 23, 2022
Unprompted review
All Weather Leisure Midlands LTD logo

Reply from All Weather Leisure Midlands LTD

Hi Heather,

Thank you for the great review. We're glad your enjoying your hot tub!

All Weather Leisure Team

Rated 5 out of 5 stars

Great Customer Service End to End

I purchased a hot tub late last year and can 100% recommend all weather leisure. We have a pretty awkward property but Luke came up with a solution which worked perfectly and was also cost effective. We did have a small hiccup with the tub but this was rectified the next day (on a saturday) with no quibble. I found every member of the team extremely helpful and knowledgeable. Im very pleased I chose all weather leisure and will recommend them to anyone looking to purchase a hot tub

March 23, 2022
Unprompted review
All Weather Leisure Midlands LTD logo

Reply from All Weather Leisure Midlands LTD

Hi Matt,

Thank you for your five star review. We're pleased you were happy with our service.

All Weather Leisure Team

Rated 5 out of 5 stars

All Weather Leisure have always been…

All Weather Leisure have always been very useful and knowledgeable when I have ever been to ask any questions or to get my chemicals for the hot tub. The showroom is great, clean and friendly staff.

March 23, 2022
Unprompted review
All Weather Leisure Midlands LTD logo

Reply from All Weather Leisure Midlands LTD

Hi Janine,

Thank you for the great review. We're pleased you love the new showroom!

All Weather Leisure Team


Rated 5 out of 5 stars

We purchase or hot tub three years ago…

We purchase or hot tub three years ago this April we have nothing but praise for the service we received Evan down to the day of delivery when one of the owners made a personal visit to assist the crane driver with the difficult positioning of our tub since then we have enjoyed three years of service contact which includes a yearly deep clean I have to say the engenders have been excellent every time we would recommend them highly well done keep up the good work

March 23, 2022
Unprompted review
All Weather Leisure Midlands LTD logo

Reply from All Weather Leisure Midlands LTD

Hi Robert,

Thank you for the lovely review and for being a loyal customer. I will ensure your feedback is passed on to the rest of the team.

All Weather Leisure

Rated 5 out of 5 stars

Hot tub chemicals

I have purchased chemicals for my jacuzzi j345 hot tub several times from All Weather. Fast prompt and cost effective

March 23, 2022
Unprompted review
All Weather Leisure Midlands LTD logo

Reply from All Weather Leisure Midlands LTD

Hi Jon,

Thanks for the great review. We'll look forward to helping you with your hot tub needs in the future!

All Weather Leisure

Rated 5 out of 5 stars

I een a customer of All Weather…john

I been a customer of All Weather Leisure for 7 years l brought my hot tub from them and have had it service every 3 month they are always on time our service engineer is brilliant to deal with all will do agreat job and nothing to much trouble
The office when l phone are also really helpful and go out way to help if there problem
I can honestly say l have nothing but really good experiences with would recommend them highly

March 23, 2022
Unprompted review
All Weather Leisure Midlands LTD logo

Reply from All Weather Leisure Midlands LTD

Hi John,

Thank you for your lovely review and for being a loyal customer. I will ensure your feedback is passed on to the rest of the team.

All Weather Leisure

Rated 5 out of 5 stars

Excellent service

We bought our jacuzzi many years ago from a different company who proved to be a nightmare when it came to servicing the tub we turned to AWL and have been extremely pleased with the service that we have received from them and the proffessionalism of their engineers. Will definitely coninue use them.

March 23, 2022
Unprompted review
All Weather Leisure Midlands LTD logo

Reply from All Weather Leisure Midlands LTD

Hi Linda,

Thanks for the great review. We're pleased you've been happy with our service and we look forward to helping you with your hot tub needs in the future!

All Weather Leisure Team

Rated 5 out of 5 stars

We had our Existing hot moved from our…

We had our Existing hot moved from our old home to our new home by Liam and his team. The hot tub later had an issue and Liam return on several occasions to diagnose the problem which we found to be an issue with the electrics of the tub. We made the decision to replace the hot tub with a new Jacuzzi tub, which we had installed with no issues. All Weather Leisure have since carried out maintenance and also carried out a warranty repair due to an issue with the heat sensor. I would highly recommend them and have done to several friends.

March 23, 2022
Unprompted review
All Weather Leisure Midlands LTD logo

Reply from All Weather Leisure Midlands LTD

Hi Dean,

Thank you for your five star review and for recommending us.

All Weather Leisure

Rated 5 out of 5 stars

Purchased my Jacuzzi from All Weather…

Purchased my Jacuzzi from All Weather Leisure during the first lockdown. The whole experience of buying, installation and ongoing maintenance has been great. The after sales service is probably the best we've ever experienced. We would 100% be happy to recommend them to friends and family.

March 23, 2022
Unprompted review
All Weather Leisure Midlands LTD logo

Reply from All Weather Leisure Midlands LTD

Hi Ross,

Thank you so much for your lovely review! We're pleased you are happy with our service.

All Weather Leisure Team

Rated 5 out of 5 stars

Brilliant service.

We have been customers of All Weather Leisure for 8 years and have always received excellent service. We have purchased, maintained and relocated our jacuzzi hot tub with them and the service is always second to none. Any little question we have had has never been too much trouble and we’ve always been kept up to speed with delivery information etc. Would I recommend All Weather Leisure? Absolutely.

March 23, 2022
Unprompted review
All Weather Leisure Midlands LTD logo

Reply from All Weather Leisure Midlands LTD

Hi Jo,

Thank you so much for the lovely review and for being a loyal customer.

All Weather Leisure Team


Rated 5 out of 5 stars

All weather Leisure…

I contacted Luke at All weather Leisure to discuss a hot tub two years ago
There was no sales pressure to buy Lukes Knowledge and information provided was invaluable
I have had hot tubs in the past and Luke discussed my options with me
and what size would would be suitable

Two years on my hot tub is as good as the day I bought it -if I need any advice Luke is always in hand
I purchase all my chemicals from All weather leisure where Luke knows his customers by name which is an added bonus when you have bought a hot tub and want advice
The customer service two years on is as good as the day I bought the hot tub this extends to not just Luke but also his team

I have recommended All weather leisure to a neighbour and friend and would always recommend this company

March 23, 2022
Unprompted review
All Weather Leisure Midlands LTD logo

Reply from All Weather Leisure Midlands LTD

Hi Caroline,

Thank you so much for the lovely review and for recommending us. We're pleased your happy with the service we offer, we're always available any time you need us!

All Weather Leisure

Rated 5 out of 5 stars

Can't recommend AWL highly enough

Can't recommend AWL highly enough. First class service, installation and follow up service. Friends have just had a tub installed following our recommendation, they too are over the moon with service and care received.

March 23, 2022
Unprompted review
All Weather Leisure Midlands LTD logo

Reply from All Weather Leisure Midlands LTD

Hi Steve,

Thanks for the great review and for recommending us to your friends. We're pleased to know you're both really happy with your hot tubs!

All Weather Leisure

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look