All Weather Leisure Midlands LTD Reviews 

155
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Don’t usually write reviews but these guys thoroughly deserve a 5*rating. First time hot tubbers so we really valued the advice that the team gave us on which one to go for ( thanks Alana!) The instal... See more

Company replied

Rated 5 out of 5 stars

We purchased a new hot tub from AWL in December 2021. They provided great advice as to which model to buy. There was no hard selling or up selling. The site survey before delivery ensured that there w... See more

Company replied

Rated 5 out of 5 stars

From start to finish, and even beyond with the maintenance and advise I couldn’t be happier. Pre-Sales was great, installation and service great and After-Sales great. I went for Jacuzzi 332... See more

Rated 5 out of 5 stars

Jacuzzi 375. Cannock showroom. We have had excellent service from AWL: replacement parts, deep clean and, most recently, a replacement cover for a hot tub that we have had for some years. The staff... See more

Company replied

Company details

  1. Hot Tub Store
  2. Hot Tub Repair Service

Written by the company

For many years Liam and his family at All Weather Leisure have supplied the highest quality hot tubs, swim spas, wooden garden buildings and thatched gazebos with award winning quality in customer service and care in the Midlands. We have a comprehensive range of hot tubs & swim spas designed by Jacuzzi Hot Tubs. We only provide and install the highest quality hot tubs designed in the USA with extensive manufacturer’s warranties. This philosophy we also follow with our comprehensive range of chemicals & accessories, wooden garden buildings, thatched gazebos and swim spas.


Contact info

4.9

Excellent

TrustScore 5 out of 5

155 reviews

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4.9

All reviews

(155)

8 reviews in the last 12 months

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Rated 5 out of 5 stars

Cannot recommend the Team at All…

Cannot recommend the Team at All Weather Leisure highly enough! We purchased a fantastic Jacuzzi Hot Tub from them and got first class service when it was delivered and since delivery we have had great backup support! Would definitely purchase from Luke and the Team again!

March 23, 2022
Unprompted review
All Weather Leisure Midlands LTD logo

Reply from All Weather Leisure Midlands LTD

Hi Oliver,

Thanks for the great review, we're pleased you're happy with the service.

All Weather Leisure

Rated 5 out of 5 stars

I had my Hot tub installed quite a few…

I had my Hot tub installed quite a few years ago. I have been extremely pleased with the service and attention provided and would certainly be remaining as a customer. Liam has always answered any calls I have made and been most helpful.

March 23, 2022
Unprompted review
All Weather Leisure Midlands LTD logo

Reply from All Weather Leisure Midlands LTD

Hi Mick,

Thanks for the great review. We're glad you've been pleased with the service we have provided you with. We look forward to helping you with your hot tub needs in the future.

All Weather Leisure Team

Rated 5 out of 5 stars

I purchased a jacuzzi from Luke at All…

I purchased a jacuzzi from Luke at All Weather and found the service to be excellent. Installation was great and even though I needed a long time from purchase to installation, the team were always understanding and happy to wait. I use the company for annual service and any advice I need about the maintenance of my tub. I am soon to relocate my tub and asked the team if they would be able to provide transport to help me relocate the tub and I learned that they are able to do this and their price is very reasonable. I recommend this company for their expertise and quality product.

March 23, 2022
Unprompted review
All Weather Leisure Midlands LTD logo

Reply from All Weather Leisure Midlands LTD

Thanks for the five star review!

All Weather Leisure Team

Rated 5 out of 5 stars

Great purchase. Wonderful service. Family owned business

We decided as we weren't going on holiday to purchase a hot tub for our family of 6. We visited the showroom in Cannock and from start to finish the service we received was second to none. Luke helped us to pick out our new hot tub, the pricing was clear and a deposit was paid there and then. We had a site visit not long after.

On the day of delivery the guys who delivered it were pretty good and courteous and polite. The hot tub is great and runs well. I will often pop into the shop to get the stuff I need and always have a long chat with Danni who is absolutely fabulous.

March 23, 2022
Unprompted review
All Weather Leisure Midlands LTD logo

Reply from All Weather Leisure Midlands LTD

Hi Daniel,

Thank you for the first star review! We're pleased your happy with your hot tub.

I will ensure that I pass on the feedback to the rest of the team.

All Weather Leisure

Rated 1 out of 5 stars

Very disappointed with this company…

Very disappointed with this company especially as we decided to shop locally and support local business despite this resulting in a more expensive hot tub. After receiving a home visit from the owner of this company to ensure we had chosen the most suitable location in our garden to place the hot tub we were advised that underneath a recently erected pergola would be perfectly suitable and no adjustments would be needed, I also recall asking if he was sure the would be enough head height we getting in or out. Our new hot tub arrived and to our total dismay the lid of the hot tub would not lift or fit under the top of the pergola, the gentleman that delivered the tub was shocked that we had been informed this would be a suitable location as to him it was very clear the tub would in fact not fit. We then had to remove the top off our pergola in order for the lid to fit. I wouldn’t mind if we hadn’t had a home visit but the fact the owner had stood in our garden and looked at the pergola making reference to what a nice location it would be! Following several emails it is very clear that this company are only interested in taking your money and have no after service care, denying any responsibility even though we had a home visit.

September 23, 2021
Unprompted review
All Weather Leisure Midlands LTD logo

Reply from All Weather Leisure Midlands LTD

Hello Antonia,
Hope that you are well?
I have had a few customers notice the review over the last couple of weeks. I just wanted to make sure our customers & potential customers are aware that this issue has been resolved and your back to enjoying your hot tub.
Hope you both well.
Luke Shelley.

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