I took a risk here. Google lensed a dead outdoor Sylvox TV remote after there shockinh customer service couldn't help. Found this bathroom remote and in works!!! Great service too. Thanks.
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See what reviewers are saying
The good - Great picture and sound (even when inset in tiled wall, without external speakers connected) The bad - Even though the 'Smart TV' bundle includes an Amazon Fire Stick, it is not possible... See more
Company replied
Just received my bathroom TV. Looks excellent. Delivery was excellent as promised within 2 days of order. As its going into my new house I haven't installed it yet. I needed sizes before wall was til... See more
Received my TV early after enquiry and I installed the Amazon Fire Stick and set it up in the living room before installing it in the bathroom, which needed some work to accommodate the power supply.... See more
Company details
Information provided by various external sources
We are a growing company which prides itself on our impeccable customer service and an affordable range of elite products that are usually found at the higher end of the market.
Written by the company
- 2 Year Warranty
- We believe in the high quality of our product, which is why we offer a two year warranty to our customers with the option to purchase a third. You will find most of our competitors will only offer one year, so all the more reason to buy from us!
- 14 Day Guarantee
- From the day you buy your WaterVue Bathroom TV, you are welcome to return it if there is a fault or you are just not satisfied with your purchase. You can also choose to take a full refund or have a replacement shipped out to you.
- Affordability
- We aim to provide our customers with a high quality range of products and an exceptional standard of customer service, all at an affordable price.
Contact info
Unit 12, Walkers Industrial Estate, Ollerton Road, NG22 0PQ, Tuxford, United States
- www.bathroomtv.co.uk
4.7
Excellent
249 reviews
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Reply from Bathroom TV
Thank you for your review, we are proud to stock replacement remotes fo our TVs for at least 5 years
Very prompt delivery and followup.
April 24, 2024
Great product
Having looked on Amazon went to Bathroomtv product looked better value and better spec delivery was good and quick
April 24, 2024
I would highly recommend this Company
I would highly recommend this Company. Excellent service and very fast delivery.
February 16, 2024
Great to deal with & im a happy customer
Great product & came quickly absolutely happy with everything to do with this purchase!
February 10, 2024
item arrived in good time happy with…
item arrived in good time happy with service will recommend buying from them again
February 10, 2024
Easy to purchase new remote
Easy to purchase new remote, good price and quick delivery.
Very happy customer.
December 30, 2023
Exactly as described
Exactly as described, arrived on time. Looks fantastic, easy to install.
December 18, 2023
I bought a remote control
I bought a remote control, posted very quickly but unfortunately I had to return it as not compatible for mine, money was refunded
December 13, 2023
Failure to ship internationally
First the company could not send to the country supported by their shop. Then I tried to have it delivered to Germany, but on their first attempt (about a month after payment and my personal reminder, they put too little postage on it, so that my organised receiver rejected the shipment (just about a euro too little).. then they sent it with DHL, but forgot to add a custom declaration, so I had to pay an extra fee of 32 euro to receive my replacement remote control)
November 21, 2023
Reply from Bathroom TV
Hello Timo
As previously mentioned, we regret that we were unable to ship to Thailand. Upon identifying this issue, we promptly reached out to inform you and processed a refund for your order. Our site has since been updated to accurately reflect the countries we serve. You subsequently placed an order for delivery to Germany, which was dispatched via DHL with all necessary customs documentation and appropriate payment. As outlined on our website, customers are responsible for any import taxes and charges. Upon reviewing the tracking information, it appears that DHL attempted delivery and contacted you on several occasions before they were able to complete the delivery. You have now received the goods. The additional charges are outside of our control and are local taxes and associated charges, which are clearly stated on our site.
Kind regards
Customer Service Team
Remote worked great
November 10, 2023
Great service
November 29, 2023
Brilliant service
November 7, 2023
Identical replacement bathroom tv remote
Our old bathroom tv remote no longer worked so Iwas over the moon to find a perfect match.
September 12, 2023
You sent me a faulty TV and are not…
You sent me a faulty TV and are not giving any service on how to repair it. I have spent £100 on a local electrician who cannot fix it and now I am stuck with a hole in my wall and non-functional TV.
The message on the TV is the browser needs updating. This is a dated TV which is non-functional and should not be sold.
Don't waste your money on this product.
September 22, 2023
Reply from Bathroom TV
Hello Lisa
We are disappointed to read your review, as we have tried hard to identify and resolve the problem you are experiencing, including the supply of some detailed instructions and troubleshooting videos. Regrettably, it seems you were unable to resolve the issue, so we have already supplied an alternative operating system at our cost to allow you to use your Bathroom TV. Since then we have had no response from you. If you are still experiencing difficulties with your TV please contact our UK service centre on 01777322003 or email customer-service@bathroomtv.co.uk to arrange further help or if necessary a warranty repair.
Tv remote
Now i have ordered correct remote with the help of Bathroom TV, all is working well.
September 15, 2023
Reply from Bathroom TV
Hello
as there are 2 different remotes you have ordered the wrong one, we are in the process of sending the correct remote out which should be with you in the next 2 working days.
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