I took a risk here. Google lensed a dead outdoor Sylvox TV remote after there shockinh customer service couldn't help. Found this bathroom remote and in works!!! Great service too. Thanks.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The good - Great picture and sound (even when inset in tiled wall, without external speakers connected) The bad - Even though the 'Smart TV' bundle includes an Amazon Fire Stick, it is not possible... See more
Company replied
Just received my bathroom TV. Looks excellent. Delivery was excellent as promised within 2 days of order. As its going into my new house I haven't installed it yet. I needed sizes before wall was til... See more
Received my TV early after enquiry and I installed the Amazon Fire Stick and set it up in the living room before installing it in the bathroom, which needed some work to accommodate the power supply.... See more
Company details
Information provided by various external sources
We are a growing company which prides itself on our impeccable customer service and an affordable range of elite products that are usually found at the higher end of the market.
Written by the company
- 2 Year Warranty
- We believe in the high quality of our product, which is why we offer a two year warranty to our customers with the option to purchase a third. You will find most of our competitors will only offer one year, so all the more reason to buy from us!
- 14 Day Guarantee
- From the day you buy your WaterVue Bathroom TV, you are welcome to return it if there is a fault or you are just not satisfied with your purchase. You can also choose to take a full refund or have a replacement shipped out to you.
- Affordability
- We aim to provide our customers with a high quality range of products and an exceptional standard of customer service, all at an affordable price.
Contact info
Unit 12, Walkers Industrial Estate, Ollerton Road, NG22 0PQ, Tuxford, United States
- www.bathroomtv.co.uk
4.7
Excellent
249 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Right product, quick delivery
Product was exactly as described and arrived quickly. I would use again with confidence.
November 7, 2022
Superb Aftersales Service
Further to my earlier review, an issue arose with the TV I purchased in October and after I contacted the Customer Service team with details of the fault, they immediately arranged for a courier to collect it (at no charge to me) and have it sent back to the technical team for repair.
I’ve been regularly updated throughout on when the TV would be repaired by and when it would be sent back to me and it arrived today - a day earlier than I was promised - in as immaculate a condition as when I first took delivery. The faulty motherboard has now been replaced and the TV installed back in my bathroom, sounding absolutely superb.
Faults do sometimes occur with electrical products, which can’t be helped, and aftersales support really is important when they do. Five stars to Bathroom TV for how they managed this issue - I really can’t recommend them enough.
November 8, 2022
Unprompted review
Reply from Bathroom TV
Thank you for your kind words, and review. As a British company with a UK service centre, we are will positioned to respond quickly to any issues that may occasionally arise, as well as being able to service TVs well beyond their 2 year warranty. We take pride in our customer experience, and pleased to hear your positive feedback.
Tv came carefully packed
Tv came carefully packed, struggled to initially set it up and it took a couple of attempts to get it sorted by someone. Quality looks great and the 19” size will look fab. Excellent price too. Can’t wait to get it installed.
October 3, 2022
Good product
TV arrived well packaged and protected. Connected up and delivers a good quality picture with better than expected sound quality. The item is well made and hosts a variety of features that more expensive TVs probably don’t !
September 12, 2022
Have not used the tv yet
Have not used the tv yet
Was delivered in good time and so far so good
September 14, 2022
Perfect and good delivery timing
August 24, 2022
Had to replace my remote for my tv
Had to replace my remote for my tv. Ordering was easy and the new remote was delivered in 2 days. Great service.
July 10, 2022
Reply from Bathroom TV
This review is in dispute, we encourage all our customers to contact us directly so we can resolve genuine issues
Painless service. Great TV for Price
Bought the 24” mirror smart Tv for my new bathroom. Really happy I went for the larger size as it’s lovely size to watch your programmes on. Kids love it also. It’s just short of the width of a 70cm wide bath and so it looks in keeping and not too big. Definitely recommend this size.
We used a HDMI lead to connect a SkyQ box to the TV and use a Bluetooth Sky Remote (call sky to purchase) so we can use the sky box whilst it in the cupboard out the way.
The remote for the TV was faulty upon installation but I emailed them at 11pm and received a remote on the post two days later. What amazing service.
Friendly people on email, and will recommend and buy again when I have too.
Thank you
June 15, 2022
Unprompted review
Good TV, not possible to sync Amazon Fire Stick remote
The good - Great picture and sound (even when inset in tiled wall, without external speakers connected)
The bad - Even though the 'Smart TV' bundle includes an Amazon Fire Stick, it is not possible to sync the fire stick remote to control the power and volume controls on Watervue TVs. I've contacted support and they confirmed that it isn't possible.
June 7, 2022
Unprompted review
Reply from Bathroom TV
Hello James
Thank you for the 4* review, we are glad you are generally happy with the TV, just to let you know our fully integrated smart bathroom tvs no longer require firesticks which means you are able to stream apps such as Netflix, YouTube, itv player, using the tvs built in smart system rather than a fire stick.
Great quality for a great price
Perfect, a real quality item for a very reasonable price. The tv looks great in our bathroom and combined with a firestick we can watch all our favourite channels.
May 17, 2022
Brilliant product
Good customer service, easy to install volume could be better would be 5 stars if it came with speakers
May 15, 2022
Looks great, operation; needs improving
Had the TV about 8 months, remote all of a sudden stopped working. Company sent out a new one as my TV was still under warranty and this has fortunately resolved the issue. I just wonder how long this remote will work for as it seems to be a common issue people are having, and out of warranty costs £25.
Can download various apps such as catch up TV which you need to press the blue button on the remote to enable the remote to be used as a mouse with these apps. I didnt know this until reading other reviews.
Good TV and looks great, electrician found it easy to install. I have the mirrored version. Doesn't steam or cloud and the sound is really good.
I just feel uneasy about the rate at which I'll need replacement remote controls if this issue persists.
April 29, 2022
excellent service
April 18, 2022
Bathroom tv
Still haven’t received the £350 bathroom tv from them (not there fault as delivery driver left it on front drive) but not had any response since Thursday so had to use a bigger tv from my next job and had to make whole in customers wall bigger as bigger tv at my expense or lose the job
ALL SORTED NOW TO A HAPPY CONCLUSION
April 16, 2022
Reply from Bathroom TV
Hello Jason
We apologise for the delay in our response this was due to being the easter bank holiday weekend so we, and the couriers offices were closed from Friday to Monday and returned back to the office on Tuesday, we have already in contacted the delivery company and provided proof of delivery. We have contacted you directly to discuss a resolution.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.