Buy with confidence. Everything is beautifully made, show stopping designs, and I receive such unexpected compliments whenever I wear their pieces. They feel lovely too and wear well for years and ye... See more
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See what reviewers are saying
I was looking for a statement necklace for a new outfit and stumbled across Butterfly Jewellery in my search. So glad I did as I found just what I was looking for at a very reasonable price. The or... See more
Company replied
Placed order on 10h January, now 29th January and not received any further information from Butterfly london. DPD still say outstanding! and the online page is UNAVAILABLE...from Buttefly. Sent text... See more
What a lovely company to deal with which makes a refreshing change! I had bought a necklace that had broken which when I rang I was simply going to reordered but it had been discontinued or sold ou... See more
Company details
Information provided by various external sources
Handmade Fashion Jewellery
Contact info
Langston Road, IG10 3TQ, Loughton, United Kingdom
- 0203 740 1136
- info@butterfly-jewellery.com
- www.butterfly-jewellery.com
3.9
Great
145 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The quality of the jewellery is amazing …
The quality of the jewellery is amazing and I love the styles too. I have told many of my friends about it! 💚
October 6, 2017
Unprompted review
Reply from Butterfly Jewellery
Hi Rifna,
Thank you so much for your lovely review and helping spread the word with your friends.
Kindest Regards
Charlotte @ Butterfly
Fabulous Jewellery - First Class Customer Service
I highly recommend Butterfly Jewellery to anyone looking for stylish, well made, design led jewellery. Whenever I wear a Butterfly piece, it never fails to get compliments. As a company they are great to deal with offering first class service.
October 6, 2017
Unprompted review
Reply from Butterfly Jewellery
Hi Michelle,
Thank you for your review, we are so glad you get lovely comments on your Butterfly Accessories, and that we have provided a good shopping experience.
Kindest Regards
Charlotte @ Butterfly
easy transaction fast delivery
easy transaction fast delivery, beautifully packaged.
would definately buy from Butterfly again.
October 6, 2017
Unprompted review
Reply from Butterfly Jewellery
Hi Christine,
Thank you for your review. I will be sure to pass on your feedback to the team. We are so pleased you found the shopping process easy, and that you liked the packaging, (We love the packaging too!), Thank you for thinking of Butterfly for future purchases.
Kindest Regards
Charlotte @ Butterfly
A perfect Ten!
I would definitely recommend Butterfly Jewellery. I got a fabulous necklace at a great price. The necklace was really gorgeous and it arrived very quickly. A perfect ten from me.
October 6, 2017
Unprompted review
Reply from Butterfly Jewellery
Hi Sheena,
Wow, thank you for such a glowing review. We really appreciate you taking the time to share your experience with our other shoppers.
Kindest Regards
Charlotte @ Butterfly
Great product, very happy :-)
October 2, 2017
Unprompted review
Reply from Butterfly Jewellery
Hi Nataly,
Thank you for taking the time to write us a review, and for your feedback. We really appreciate it.
Kindest Regards
Charlotte @ Butterfly
Love the jewellery
Love the jewellery, real statement pieces and always come packaged lovely.
Great on delivery time, good communication if ever any problems and always want to help resolve them.
October 2, 2017
Unprompted review
Reply from Butterfly Jewellery
Hi Kelly,
Thank you for your Review. I apologise when there has been an issue in the past with your order, but very glad we have been able to resolve it.
Kindest Regards
Charlotte @ Butterfly
Good quality products & great service.
October 1, 2017
Unprompted review
Reply from Butterfly Jewellery
Hi Frances, Thank you for your review, it is much appreciated.
Kindest Regards
Charlotte @ Butterfly London
Delighted with my hair clip attractive …
Delighted with my hair clip attractive and good quality would recommend your company
September 30, 2017
Unprompted review
Reply from Butterfly Jewellery
Hi Bones,
Thank you for your review. We really appreciate it.
Kindest Regards
Charlotte @ Butterfly London
What fab jewellery and what fantastic …
What fab jewellery and what fantastic prompt delivery from Butterfly London.
I can't praise them enough.
September 30, 2017
Unprompted review
Reply from Butterfly Jewellery
Hi Catherine,
We are always so pleased to hear, when a customer is happy with the service they've recieved. I will pass on your feedback, to the dispatch team. Thank you for your review.
Kindest Regards
Charlotte @ Butterfly London
Beautiful Products
Beautiful Products and very fast despatch. I have highly recommended this site to may of my friends.
September 30, 2017
Unprompted review
Reply from Butterfly Jewellery
Hi Amanda,
Thank you for your review. Thats very kind of you to spread the word to your friends. There really is no recommendation, like one from a friend.
Kindest Regards
Charlotte @ Butterfly London
Fantastic
I have recommended butterfly to several friends and family members. I received my necklace very quickly and it was beautifully boxed. Thank you for your hassle free service.
September 30, 2017
Unprompted review
Reply from Butterfly Jewellery
Hi Denise,
Thank you for your review, we're really glad we've been able to offer you a prompt and easy shopping experience.
Kindest Regards
Charlotte @ Butterfly London
Good company
Good company. Good product that stands you out in occasions.
September 30, 2017
Unprompted review
Reply from Butterfly Jewellery
Hi Fola,
We're so pleased you've been happy with your Butterfly Jewellery- Our mission is to create something stunning and eye catching- and we're so pleased you feel that way, when you're accessorising with us.
Kindest Regards
Charlotte @ Butterfly London
Customer service is spectacular
September 29, 2017
Unprompted review
Reply from Butterfly Jewellery
Hi Ayatullah,
Thank you, that feedback is so appreciated, I will make sure everyone in the team, gets your feedback.
Kindest Regards
Charlotte @ Butterfly London
I found out about Butterfly originally
I found out about Butterfly originally, when a friend bought me a piece. I was hooked straight away! They have lovely pieces, deliver so quickly and the website is really easy to use - actually it’s almost too easy!
September 29, 2017
Unprompted review
Reply from Butterfly Jewellery
Hi Natalie,
Thank you for your lovely review, we hope you will find the new collection for Autumn Winter as easy to wear, and shop as your summer pieces.
Kindest Regards
Charlotte @ Butterfly
I love this jewellery
I love this jewellery, whenever I wear it I get comments about where is it from, the packaging is very special as well. Absolutely love it xx
September 29, 2017
Unprompted review
Reply from Butterfly Jewellery
Hi Sharon,
Thank you for taking the time to write us this lovely review.
We are so pleased to hear our jewellery is doing your outfits' proud', and that you have been happy with the packaging.
I noticed you opted for the giftwrap option on your last purchase. The gift boxes are such a lovely way to store your pieces, we get lots of customer photo's of their giftboxes displayed on their dressing tables.
Kindest Regards
Charlotte @ Butterfly London
I've bought quite a bit of jewellery …
I've bought quite a bit of jewellery from Butterfly over the past couple of years! Its beautiful and good quality and comes in lovely packaging.
I would and have recommended Butterfly to lots of my friends! Always get excited when the new season launch.
September 29, 2017
Unprompted review
Reply from Butterfly Jewellery
Hi Keeley,
Thank you for your lovely review, your loyalty to our brand and for recommending us to your friends, we really appreciate it.
Kindest Regards
Charlotte
Amazing Quality Jewellery
Amazing Quality Jewellery! Super fast delivery too xo
September 29, 2017
Unprompted review
Reply from Butterfly Jewellery
Hi Louise,
Thank you for your kind review, we really appreciate it.
Kindest Regards
Charlotte
Excellent quality! Statement jewellery!
Excellent quality! Great designs! Best on the market! I have purchased over 20 pieces now and I love them all. I always receive positive comments about the jewellery when wearing it. Have now purchased several pieces for friends as presents for birthday and Christmas.
September 29, 2017
Unprompted review
Reply from Butterfly Jewellery
Hi,
Thank you for such a wonderful review.
We are thrilled that you are so happy with your pieces, and thank you for your Loyalty to Butterfly.
Hopefully the friends you are gifting with our jewellery, will be just as happy with them.
Kindest Regards
Charlotte
Amazing jewellery that is really well …
Amazing jewellery that is really well designed and on trend at great prices.
Arrived next day beautifully packaged. Such speedy service.
September 29, 2017
Unprompted review
Reply from Butterfly Jewellery
Hi Ann Marie,
Thank you for taking the time to write us such a lovely review. We are glad that our couriers and packing team were able to get your order out to you in a 'Speedy' timescale, we work hard to make sure all orders are dispatch same day, whenever possible.
Kindest Regards
Charlotte
Beautiful product
Beautiful product. Excellent customer service, when made enquiries about further product description. Will definitely be returning
September 29, 2017
Unprompted review
Reply from Butterfly Jewellery
Hi Miss KN,
I'm really happy we were able to help. Its lovely to hear that you were happy and will think of Butterfly again for your accessories.
Kindest Regards
Charlotte
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