Buy with confidence. Everything is beautifully made, show stopping designs, and I receive such unexpected compliments whenever I wear their pieces. They feel lovely too and wear well for years and ye... See more
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See what reviewers are saying
I was looking for a statement necklace for a new outfit and stumbled across Butterfly Jewellery in my search. So glad I did as I found just what I was looking for at a very reasonable price. The or... See more
Company replied
Placed order on 10h January, now 29th January and not received any further information from Butterfly london. DPD still say outstanding! and the online page is UNAVAILABLE...from Buttefly. Sent text... See more
What a lovely company to deal with which makes a refreshing change! I had bought a necklace that had broken which when I rang I was simply going to reordered but it had been discontinued or sold ou... See more
Company details
Information provided by various external sources
Handmade Fashion Jewellery
Contact info
Langston Road, IG10 3TQ, Loughton, United Kingdom
- 0203 740 1136
- info@butterfly-jewellery.com
- www.butterfly-jewellery.com
3.9
Great
145 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Been purchasing butterfly jewellery for …
Been purchasing butterfly jewellery for years. Always get compliments. Have a great variety of colours and statement shirt or finer long necklaces.
September 29, 2017
Unprompted review
Reply from Butterfly Jewellery
Hi Carol,
Thank you for your review, and for your long term loyalty to our Brand.
It is much appreciated, and I'm so glad you are happy with your Jewellery
Kindest Regards
Charlotte
SERVICE IS PROMPT
SERVICE IS PROMPT, PROFESSIONAL, EFFICIENT AND PRODUCT ARE VERY UNIQUE.
September 29, 2017
Unprompted review
Reply from Butterfly Jewellery
Hi Zainab,
Thank you very much for your review and taking the time to share your experince, it is much appreacted.
Kindest Regards
Charlotte @ Butterfly London
Reply from Butterfly Jewellery
Hi Rebekah,
Thank you for your review, we really appreciate you taking the time to write us a review, and are so pleased you're happy with your pieces.
Kindest Regards
Charlotte @ Butterfly London
Something beautiful for any occasion.
September 29, 2017
Unprompted review
Reply from Butterfly Jewellery
Hi Una,
Thank you for your review, such lovely feedback! We really appreciate you taking the sime to share.
Kindest Regards
Charlotte @ Butterfly London
Love Love Love Butterfly Jewellery
Love Love Love Butterfly Jewellery , it's always so cool and on trend sometimes even ahead of the game !
I'm obsessed each season I but pieces that always fit well in with the vast collection I already own , I'd love to hide the boxes from my partner but they are just to amazing to hide away , the packaging itself is a work of art ,
Everything I order has been delivered promptly and Tom and Charlotte always give great advise when I send them a picture of what I'm wearing and need a new piece .
The jewellery is so well made and I'm always complemented on my pieces everytime I go out , I'm almost reluctant to share where it's from .
September 29, 2017
Unprompted review
Reply from Butterfly Jewellery
Hi Sara,
Thank you, firstly for such a lovely review, and feedback, but most importantly, thank you for your loyalty to the Brand.
We were laughing in the office, when we saw you didn't want to tell your friends where your jewellery pieces came from.... We know what you mean... But please tell them.... Just let them know, that you get to choose your favourites first!
Kindest Regards
Charlotte @ Butterfly Jewellery
I recieved my items and one my bangle …
I recieved my items and one my bangle snapped when trying it on send pictuire and was told would refund still no refund messaged again with a reply to sort still no refund, not pleased.
September 29, 2017
Unprompted review
Reply from Butterfly Jewellery
Hi Tanya,
Thank you for taking the time to send us your feedback. I am so sorry you have not had a good service from us.
Would it be possible for you to please contact me directly on 0203 740 1136, via email at charlotte@butterfly-jewellery.com, so I can resolve this issue for you immediate.
Again, I sincerely apologise your issue has not been addressed in a timely manner.
Kindest regards
Charlotte
Fabulous quality
Fabulous quality, amazing range, wonderful customer care and service, wrapping beautiful so 10 out of 10 from me. Highly recommend this company so check it out.
EXCELLENT !
September 29, 2017
Unprompted review
Reply from Butterfly Jewellery
Hi Claire,
Wow, Thank you, what an amazing review, we are so pleased you're happy with product and service.
Thank you for taking the time to write us the review.
Kindest Regards
Charlotte @ Butterfly London
Great customer service
Great customer service. fast delivery. highly recommend this company and jewellery is beautiful and excellent quality.
September 29, 2017
Unprompted review
Reply from Butterfly Jewellery
Hi VivvyP,
Thank you so much for your lovely Review, and taking the time to write it for us.
Kindest Regards
Charlotte @ Butterfly London
Excellent quality
September 29, 2017
Unprompted review
Reply from Butterfly Jewellery
Hi Pauline,
Thank you for your feedback, and taking the time to write us a review.
Kindest Regards
Charlotte @ Butterfly London
Amazing jewellery that gets so many …
Amazing jewellery that gets so many compliments and super quick delivery x x
September 29, 2017
Unprompted review
Reply from Butterfly Jewellery
Hi Joanne,
I'm so pleased you get lovely compliments on your Butterfly London Jewellery, and thank you for the feedback, I'll pass on the Feedback to DPD Couriers, we also think they are great.
Kindest Regards
Charlotte @ Butterfly London
Stunning statement jewellery which …
Stunning statement jewellery which always arrives so quickly and wrapped in beautiful packaging.
September 29, 2017
Unprompted review
Reply from Butterfly Jewellery
Hi Susan,
That's really lovely of you to say, and thank you for taking the time to review us.
Kindest Regards
Charlotte @ Butterfly London
Jewellery amazing I'm always ordering …
Jewellery amazing I'm always ordering absolutely love it !!!
September 29, 2017
Unprompted review
Reply from Butterfly Jewellery
Hi Diane,
Thank you for your ongoing loyalty to the brand, we really appreciate your custom, and you taking the time to review us.
Kindest Regards
Charlotte @ Butterfly London
Beautiful jewellery
Beautiful jewellery, speedy service including excellent customer service. A few stones fell off a bracelet soon after my purchase, I rang to raise my concern and I received a replacement in a couple of days!
I have bought many items from butterfly and will continue to check out new items.
From a very happy Butterfly customer🤗
September 29, 2017
Unprompted review
Reply from Butterfly Jewellery
Hi Michelle,
Thank you for taking the time to review us, and for your feedback. Again we are sorry that you had an issue with one of your bracelets, but very pleased we managed to resolve it quickly for you, and that we have a happy customer. Thanks Again
Kindest Regards
Charlotte @ Butterfly London
I love your Jewelery Very beautiful
September 29, 2017
Unprompted review
Reply from Butterfly Jewellery
Hi Adrienne,
Lovely to hear you are a fan of Butterfly Jewellery & Thank you for taking the time to review us.
Kindest Regards
Charlotte @ Butterfly London
I am always happy with the products and …
I am always happy with the products and defiantly will recomand
September 29, 2017
Unprompted review
Reply from Butterfly Jewellery
Thank You Dina, We really appreciate your feedback.
Kindest Regards
Charlotte @ Butterfly London
Amazing jewellery just love everything!
September 29, 2017
Unprompted review
Reply from Butterfly Jewellery
Sinead, Thank you. Thats so lovely of you to say. I really appreciate you takig the time to pass on your feedback.
Kindest Regards
Charlotte @ Butterfly London
Fantastic service
Fantastic service. Jewellery beautifully packaged and prompt delivery. Quality of jewellery excellent
September 29, 2017
Unprompted review
Reply from Butterfly Jewellery
Hi Jill,
Thank you, for taking the time to give us a review, its much appreciated, as is your lovely feedback.
Kindest regards
Charlotte @ Butterfly
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