Caravan and Motorhome Club (previously The Caravan Club) Reviews 

15,311
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 1,807 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptionally clean facilities, beautiful scenic locations, and very helpful staff across the entire network. Visitors frequently mention the spacious pitches and note that the online booking system is very convenient and easy to use. Conversely, a small portion of people felt that pitch fees have become quite expensive due to recent dynamic pricing structures. Some reviewers were not happy with encountering outdated amenities, strict rules, or occasional noise issues at specific sites. A few visitors also mentioned that certain camping areas lacked proper Wi-Fi connectivity during their stay.

What people talk about most

Staff

Users describe positive interactions with staff, highlighting warm welcomes and helpful assistance upon... See more

Website

People report positive experiences with website, noting that the web site is informative and easy to use.... See more

Facilities

Customers consistently note positive experiences with facilities, highlighting clean and well-maintained... See more

Location

Clients share positive opinions on location, highlighting beautiful surroundings with breathtaking views,... See more

Price

Reviewers mention ambiguous feedback about price, noting that while nightly costs between forty and fifty... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Not happy with some sites that have the family camping , lodges and safari tents , it’s turned some sites into noisy holiday camps . As the people hiring them don’t belong to the club so don’t think... See more

Company replied

Rated 4 out of 5 stars

The one thing which lets you down throughout your network is the lack of good free Wi-Fi. When so many places provide a reliable free service, you continue to fall short. I would have thought it could... See more

Company replied

Rated 4 out of 5 stars

Extremely clean and well run-staff were very helpful and went out of their way at times.The alterations are a great addition to what was already a good site.The only issues we encountered wwere poor W... See more

Company replied

Rated 4 out of 5 stars

Great selection of sites throughout the UK. Sites maintained to a very high standard, with large pitches and clean and modern facilities.Wardens are usually very helpful and friendly and online bookin... See more

Company replied



Company details

  1. Holiday Accommodation Service

About Caravan and Motorhome Club (previously The Caravan Club)

Written by the company

The Club was formed in 1907 as ‘The Caravan Club’. 110 years later in 2017 we wanted to reflect our broadening membership and became the ‘Caravan and Motorhome Club’.

We are an inclusive club, representing the interests of over 1.1 million caravanners, motorhomers, campervanners and campers providing our members access to over 2,700 quality campsites across the UK and Europe.

As the No. 1 rated UK touring club, our purpose is to help our members get more from the great outdoors.

UK holidays
Overseas holidays
Caravan Cover
Insurance

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

15K reviews

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4.3

All reviews

(15,311)

1,691 reviews in the last 12 months

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Rated 5 out of 5 stars

Another fantastic stay

Another fantastic stay. Extremely helpful and polite wardens, facilities block spotless as always. Well done, I’m sure we will return once again.

August 7, 2026
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Reply from Caravan and Motorhome Club (previously The Caravan Club)

Hi Julie, Thank you for your wonderful review! We are absolutely delighted to hear that you had another fantastic stay and that our site staff were extremely helpful and polite. It's great to know that you found our facilities spotless as always, and we look forward to welcoming you back again very soon. - Miles, Caravan and Motorhome Club Social Media Team

Rated 5 out of 5 stars

99 percent of sites are beautiful and…

99 percent of sites are beautiful and clean and welcoming the only site we had bother at thirsk racecourse site not very welcoming and outdated you have to move to the back field when racing is on no water electric etc don’t know why the club doesn’t move the site to the back field permanently then you wouldn’t have to move when theirs race meetings on

August 13, 2026
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Reply from Caravan and Motorhome Club (previously The Caravan Club)

Hello Mark, we appreciate you sharing your detailed feedback regarding your recent stay at the Thirsk Racecourse site. We understand your frustration with the need to relocate during race days and the lack of amenities in the back field. Your suggestion about permanently moving the site is valuable, and we will certainly consider it as we continuously review our site arrangements to improve our members' experiences. Ella - Caravan and Motorhome Club Social Media Team

Rated 4 out of 5 stars

You know what you are getting with the…

You know what you are getting with the club regarding facilities and standards. I feel that the club is too expensive though. Many private sites have facilities equal to that of the club but considerably cheaper. I book club sites mainly for the location or convenience.

August 13, 2026
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Reply from Caravan and Motorhome Club (previously The Caravan Club)

Hi Alan, Thank you for your review and feedback regarding our Club Campsites! We are delighted to hear that you appreciate our high standards, convenient locations, and quality facilities when booking your stays with us. We strive to offer great value across our network while continually reinvesting in maintaining and improving our campsites for all members. We truly appreciate your comments and look forward to welcoming you back to our Club Campsites again soon! - Miles - Caravan and Motorhome Club Social Media Team

Rated 5 out of 5 stars

Very clean site

Very clean site. Staff work really hard to accommodate your needs. I would definitely recommend this site although a little way from beach and walk wasn’t flat ; however the distance didn’t put us off as the views were spectacular. Thank you Godrevy site, really enjoy our holiday. Well done!

August 12, 2026
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Reply from Caravan and Motorhome Club (previously The Caravan Club)

Hi Trevor, Thank you for your lovely review of Godrevy Club Campsite! We are delighted to hear that you had such an enjoyable holiday and appreciated the wonderfully clean facilities. It is fantastic to know that our Site Staff worked hard to support your stay and that you were able to soak in the spectacular views. We truly appreciate your recommendation and look forward to welcoming you back for another memorable visit soon. - Miles - Caravan and Motorhome Club Social Media Team

Rated 5 out of 5 stars

Excellent well maintained and clean…

Excellent well maintained and clean site, the position is fantastic with woodland walks surrounding the site.
Two toilet / shower blocks well maintained and clean with motorhome service points at each block.
There were excellent food vans catering to a range of tastes with fish and chips on Friday and wood fired pizzas on Saturday night with the added bonus of bacon and sausage sandwiches Sunday morning

August 7, 2026
Unprompted review
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Reply from Caravan and Motorhome Club (previously The Caravan Club)

Hi Mrs Chilcott, We're so pleased to hear you enjoyed our well-maintained and clean site, especially the fantastic woodland walks. It's wonderful that our facilities and the variety of food vans contributed to your positive experience. Thank you for your kind feedback! ~Louisa, Caravan and Motorhome Club Social Media Team

Rated 2 out of 5 stars

Another CAMC with no wifi.

Lovely little site and great staff, but absolutely zero usable Wi-Fi. And to be clear, this isn't just a review of Treamble. It's an issue I’ve experienced across far too many CAMC sites. Wi-Fi is no longer a “nice to have”. For many people, it’s as much a basic campsite utility as electricity, water and drainage. I’ve been a CAMC member for five years, and it’s frankly astonishing that so many sites still offer around 2 Mbps as their basic broadband service. That’s simply not good enough in 2026. At Treamble, I was actually advised not to purchase the premium Wi-Fi because it was apparently no better than the free service. What’s the point in offering a paid upgrade if the underlying service isn't fit for purpose? I know some people will be thinking, “Why are you worried about Wi-Fi when you’re on holiday?” I’m an IT professional and, when possible, I work from my campervan. But even when I’m not working, I’d like to be able to listen to Spotify or watch Netflix. At many CAMC sites, I simply can't. I also recently stayed at Dornafield, where there was again no usable Wi-Fi. I booked a fully serviced pitch, only to find that the TV aerials didn't work either. This just isn't good enough, CAMC. You can't continually increase pitch prices while allowing basic services to deteriorate. If a site is in a Wi-Fi blind spot, then invest in a proper solution. Starlink exists. There are plenty of options available now. We pay good money for a pitch and deserve a service that reflects what we're paying. As the saying goes, you have to speculate to accumulate. Invest in the infrastructure, improve the customer experience, and people will notice. Please, CAMC, sort this woeful Wi-Fi issue out. I was getting 2 Mbps on dial-up in the 1990s! Surely we can do better than that in 2026.

*****UPDATE*****
Serious concerns about Wi-Fi, TV coverage and investment in sites

I find it extremely disappointing that your Wi-Fi heat maps appear to confirm just how poor Wi-Fi coverage is across many of your sites. However you choose to present the information, attractive listings and promotional images do not change the underlying problem.

The Caravan and Motorhome Club needs to invest properly in the infrastructure at its sites if it wants to remain competitive and meet the expectations of its members in the future. We pay an annual membership fee of £60, as well as often paying more for pitches than we would at other campsites, so it is reasonable to expect a proportion of that income to be reinvested in improving the facilities.

Reliable Wi-Fi and adequate TV coverage are no longer luxuries for many campers. They are important facilities, particularly for members who stay for longer periods or need to remain connected while away.

I have reached the point where I will no longer stay at sites where the Wi-Fi and TV coverage are known to be inadequate. More importantly, unless I see meaningful investment and improvement, I will not be renewing my membership.

I would therefore like to know what plans the Club has to address these issues and, importantly, when members can realistically expect to see improvements across its sites.

I hope the Club will take this criticism seriously and recognise that members are increasingly expecting value for the considerable amount they spend with you each year.

August 7, 2026
Unprompted review
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Reply from Caravan and Motorhome Club (previously The Caravan Club)

Hi Jay, Thank you for taking the time to leave your feedback! We are delighted to hear that you enjoyed Treamble Valley Club Campsite and found our Site Staff to be so great. Thank you for bringing your comments regarding the Wi-Fi and TV facilities to our attention. Our service provider, BT, has been working on improving Wi-Fi quality across our campsites, and signal 'Heat Maps' are available within the 'At a Glance' section on each campsite web page to help guests select pitches with better coverage. We truly appreciate your comments and your five years of membership with the Club. We hope you see improvements to the wifi soon ~Louisa - Caravan and Motorhome Club Social Media Team

Rated 5 out of 5 stars

Very easy to book and check in

Very easy to book and check in, friendly people when checking in, giving all information we needed and showed us to our pitch. We were on the rally field as the horse racing was on and the usual location for stays were being used for parked cars and horse boxes. We were told we could move our van to the actual site after 7.30pm if we choose to do so or we could move down in the morning to use the facilities of toilets and shower.
Wonderful place to stay for the races which was why we were going but we also discovered Thirsk is a beautiful little town and only a 5 minute walk away. We will definitely be going back.

August 7, 2026
Unprompted review
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Reply from Caravan and Motorhome Club (previously The Caravan Club)

Hi Sarah, Thank you for your fantastic review! We are delighted to hear that you had such an easy booking and check-in process at Thirsk Racecourse Club Campsite, and that our helpful Site Staff made you feel so welcome. It is brilliant to know that the location worked so well for enjoying the races and exploring the beautiful town of Thirsk, just a short walk away. We look forward to welcoming you back for another wonderful stay soon! ~Louisa - Caravan and Motorhome Club Social Media Team

Rated 5 out of 5 stars

Great location to walk into Brighton…

Great location to walk into Brighton town and marina . Lovely clean facilities, on site restaurant/cafe nice . Staff friendly

August 5, 2026
Unprompted review
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Reply from Caravan and Motorhome Club (previously The Caravan Club)

Hi Loraine thank you for your wonderful 5-star review! We are so pleased to hear you enjoyed your stay and found our location great for exploring Brighton and the marina. It's fantastic to know you appreciated our clean facilities and the on-site restaurant/cafe, as well as our friendly staff ~ Lynn Caravan and Motorhome Club Social Media Team

Rated 5 out of 5 stars

Mayday Breakdown

Mayday Breakdown - words cannot express the wonderful service, care and attention I received from Mayday. Firstly, within 2 hours of calling Mayday a technician from Green Flag was with me at my campsite. He diagnosed the problem on my vehicle (ABS sensor on front wheel had failed, causing many problems with the rest of the electronics). He then tried lots of garages but none could fit me in. As it was getting late in the day, and after talking it over with me, we agreed I would try more garages in the morning, then make a decision on what I would do. I still had 2 more days on the campsite so I had time.
The next morning, I tried more garages to no avail and so I made the decision I would need to be recovered. I was quite anxious as I had never been through a situation like this before. At first the person I spoke to made me more so as he said he had to tell me that they may recover me, my caravan and my car separately! I then tried to explain that the caravan needed to go to storage and got quite panicky! I then explained I was an older person on my own with my close family abroad on their holidays so no one I could call on to help me, which was why I was getting even more nervous/anxious and worried. I think it was at that point that he told me to no longer worry and leave everything with him and he would sort it all out, he told me that he would call me back once he had arranged everything and not to worry. Within 5 minutes I received a message to tell me a recovery truck would be with me to collect me, my caravan and my car in less than 2 hours! I then received the promised phone call to reiterate that full recovery was arranged. It was the speediest taking down of awning, tidying and packing away I have ever done!!
The recovery truck arrived on time and I still wasn’t totally ready, although I was absolutely shattered and worn out! The wonderful young man from Manchetts Recovery went above and beyond in my opinion. He told me that I had as much time as I needed, he was really concerned for my welfare and once I did have everything sorted there was a little delay with something technical on his truck so he made sure that I was able to sit down. After a little while he asked if I had food and water and was feeling less anxious and more relaxed, it felt like not only was he taking good care with my car and caravan, he was taking special care of me. The journey home was brilliant, I was taken to my caravan storage and we got the caravan put away and then I was driven home and my car was parked up until the garage can fit me in. As I said at the beginning words cannot express the wonderful service and the care and understanding of everyone I dealt with. Thank you all from the bottom of my heart.

August 7, 2026
Unprompted review
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Reply from Caravan and Motorhome Club (previously The Caravan Club)

Good Afternoon, We are incredibly grateful for your wonderful feedback and are so happy to hear that we could provide such comprehensive support during a stressful time. It truly means a lot to us that our team, from the initial call to the recovery, made such a positive impact. We understand how challenging vehicle breakdowns can be, especially when traveling alone, and we are proud that our colleagues went above and beyond to ensure your comfort and peace of mind. Your kind words about the care and attention you received are deeply appreciated by everyone involved. Thank you for sharing your experience. Ella - Caravan and Motorhome Club Social Media Team

Rated 5 out of 5 stars

Good location for days out,the staff on…

Good location for days out,the staff on site were ultra helpful thank you for your hard work keeping this site beautiful.

August 11, 2026
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Reply from Caravan and Motorhome Club (previously The Caravan Club)

Hi Ian! Thank you for your wonderful 5-star review! We're so pleased to hear that you found our location great for days out and that our staff were incredibly helpful. We truly appreciate your kind words about their hard work in maintaining our beautiful site~Jamie-lee, Caravan and Motorhome Club Social Media Team

Rated 5 out of 5 stars

The new wardens are excellent and…

The new wardens are excellent and welcomed us with four children under 11. The children had a great time just being 'kids' which everyone commented on. Thank you.

August 11, 2026
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Reply from Caravan and Motorhome Club (previously The Caravan Club)

Hi Jeremy! We're so pleased to hear that our new Site Staff made your family feel welcome! It's wonderful that your children had such a great time~Jamie-lee, Caravan and Motorhome Club Social Media Team

Rated 5 out of 5 stars

Facilities are clean and the sites are…

Facilities are clean and the sites are tidy. The staff are always helpful. Dog walks are excellent. The addition of extra dog poo bins would be beneficial. Gill and John were great. The bar and take away on site were a great addition too.

August 3, 2026
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Reply from Caravan and Motorhome Club (previously The Caravan Club)

Hi Joanne! We're so pleased to hear you enjoyed your stay, especially the clean facilities, tidy sites, and excellent dog walks. It's wonderful that our team was helpful, and that you appreciated the bar and takeaway. We'll certainly take your suggestion about additional dog poo bins on board~Jamie-lee, Caravan and Motorhome Club Social Media Team

Rated 2 out of 5 stars

The pool attracts a lot of children as…

The pool attracts a lot of children as a result children are running around the site too. Playing football in between grass pitches - riding bikes through pitches and playing in the dog run/walk area. Staff need to patrol early evening when this is happening. It felt like an unregulated free for all - We didn’t enjoy our stay 🫣😢

August 10, 2026
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Reply from Caravan and Motorhome Club (previously The Caravan Club)

Hi Martin-Thank you for bringing your feedback regarding children's activities and bicycle use on site to our attention. We ask that children are supervised at all times and that games and bikes are enjoyed with consideration for other guests and pitch boundaries. While our Site Staff manage many daily duties and cannot monitor all areas of the campsite continuously, they are available to assist whenever concerns are raised with them directly. We appreciate you taking the time to share your comments with us~Jamie-lee - Caravan and Motorhome Club Social Media Team

Rated 5 out of 5 stars

Friendly staff and very clean green…

Friendly staff and very clean green site. Felt safe and plenty to do in the area with my dog as a solo female traveller.

August 10, 2026
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Reply from Caravan and Motorhome Club (previously The Caravan Club)

Hi Sara, We're so pleased to hear you enjoyed your stay and felt safe as a solo female traveller with your dog. It's wonderful that you found our staff friendly and the site clean, with plenty to do in the area! ~Lauren- Caravan and Motorhome Club Social Media Team

Rated 5 out of 5 stars

Brilliant facilities and immaculate site

Brilliant facilities and immaculate site

August 10, 2026
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Reply from Caravan and Motorhome Club (previously The Caravan Club)

Hi David, We're so glad you enjoyed our brilliant facilities and immaculate site. Thank you for your wonderful feedback! ~Lauren- Caravan and Motorhome Club Social Media Team

Rated 5 out of 5 stars

Fantastic!!

Fantastic!!

August 10, 2026
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Reply from Caravan and Motorhome Club (previously The Caravan Club)

Hi James, Thank you! We are always delighted to hear when our members and guests are having a fantastic experience with the Caravan and Motorhome Club. ~Lauren - Caravan and Motorhome Club Social Media Team

Rated 5 out of 5 stars

Harhill House Club Campsite

Harhill House Club Campsite

August 4, 2026
Unprompted review
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Reply from Caravan and Motorhome Club (previously The Caravan Club)

Hi Julie, Thank you for sharing such a wonderful review of Richmond Hargill House Club Campsite! We are delighted to hear that you enjoyed the peaceful atmosphere, hot showers, and well-maintained pitches, as well as the easy check-in process. We look forward to welcoming you back for another relaxing stay with us in the future! ~Lauren - Caravan and Motorhome Club Social Media Team

Rated 5 out of 5 stars

Great campsite

Great campsite. Lovely clean tidy pitches, surrounding areas all well manicured. Showers clean and hot. Lovely, helpful staff. Good base location for visiting surrounding areas.
I did swim in the sea most days, its not the best, very murky and I got stung by a jellyfish ( no harm done )
Lively pub nearby, we didn't visit but could hear the live music at the weekend, it was nice not intrusive.
Easy check in and a lovely selection of pitches depending on what you like sun/shade/near amenities. Very quiet at night and peaceful during the day.

July 12, 2026
Unprompted review
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Reply from Caravan and Motorhome Club (previously The Caravan Club)

Hi Julie, Thank you for sharing such a wonderful review! We are delighted to hear that you enjoyed the peaceful atmosphere, hot showers, and well-maintained pitches, as well as the easy check-in process. It is fantastic to know that our Site Staff were so helpful and that the local area provided a great base for your trip. We look forward to welcoming you back for another relaxing stay with us in the future! ~Lauren - Caravan and Motorhome Club Social Media Team

Rated 5 out of 5 stars

A lovely clean and well kept site

A lovely clean and well kept site, all staff were friendly and helpful this was my 2nd visit and definitely won’t be my last

August 8, 2026
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Reply from Caravan and Motorhome Club (previously The Caravan Club)

Hi Chris, Thank you for taking the time to share such a lovely review! We are delighted to hear that you found the campsite so clean and well kept, and that our Site Staff were friendly and helpful throughout your stay. It is wonderful to know that you enjoyed your second visit so much, and we look forward to welcoming you back for many more memorable breaks with us in the future. ~Lauren - Caravan and Motorhome Club Social Media Team

Rated 5 out of 5 stars

I found all the facilities perfect as…

I found all the facilities perfect as usual.

Luna motor home hire are a shocking company, you will never see your security deposit returned , Mr Peter Schmidt is the instigator of threats, be very careful of your dealings with this company Luna motor home Northampton, dishonest , nasty people another one to mistrust is Nicola who is not to be trusted.

July 31, 2026
Unprompted review
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Reply from Caravan and Motorhome Club (previously The Caravan Club)

Hi Mr Lewis, Thank you for bringing this to our attention. Please note that Luna Motorhome Hire is an independent third-party company and is not operated or managed by the Caravan and Motorhome Club. We recommend contacting the hire provider directly to resolve any queries regarding your rental agreement and deposit. We appreciate you taking the time to share your comments with us. ~Lauren - Caravan and Motorhome Club Social Media Team

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