Digitizemedia Reviews 

171
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

So glad I found this company! They scanned our whole families photo and slide collection. Some 5500 images!! I have now got to see some very old images that I have never seen before and more importan... See more

Company replied

Rated 5 out of 5 stars

Great service ! Initially spoke to Sam on the phone who guided me through the process and advised best way to send my precious family pics to them. Probably like a lot of people I was worried about... See more

Company replied

Rated 5 out of 5 stars

From start to finish Sam was helpful and answered all my questions immediately. Quick and easy service that provides perfect scanned images of your precious photos. The service Sam offers took so much... See more

Company replied

Rated 5 out of 5 stars

Wow, I’m thrilled I found this service after a quick Google search! Even though I only had a few pictures to get digitised I was made to feel like an absolute priority. Sam made me feel completely... See more

Company replied

Company details

  1. Photography Service
  2. Digital Printing Service

Written by the company

Providing the professional scanning and conversion of your slides and photographs into a digital format. Preserving your cherished images forever. As you may well know Digitize Media Ltd are one of the UK's market leaders with Slide and 35mm Negative Scanning Services for the last 10 years. Mr Scan have acquired the trading name and scanning equipment from the lovely guys (Sam and Lewis) at Digitize Media Ltd  We have worked carefully with the team at Digitize Media for a smooth transition of company assets and most of all quality of work. We plan to keep this legacy alive under our brand name of Mr Scan Ltd. So in a nutshell, same scanning equipment, same level of quality just lower prices and many more different types of media conversions offered from our Mr Scan studio. This acquisition took place early October 2025


Contact info

4.9

Excellent

TrustScore 5 out of 5

171 reviews

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4.9

All reviews

(171)

4 reviews in the last 12 months

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Rated 5 out of 5 stars

Great result

Everything went like clockwork. Sam Bird was so helpful and my photos were so well looked after and dealt with so quickly. I had 1400 plus scanned and am thrilled with the results.The idea that I can give my three daughters a memory stick instead of them having to go through my photos (upwards of 5,000) when I pass on is a great relief.

April 17, 2021
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Reply from Digitizemedia

Gillian
Thank you so much for your lovely review and we are delighted that you can now share your images with your family.
Kind regards
Sam

Rated 5 out of 5 stars

Such an amazing service from start to…

Such an amazing service from start to finish. The photo scans are perfect and Sam was so accommodating to my all my questions. I have already recommend to my friends. Thanks again.

April 9, 2021
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Reply from Digitizemedia

Thank you for your lovely review. It was a pleasure to be able to help you and your family with your precious photos.
Sam

Rated 5 out of 5 stars

Good Customer Service

I have found Digitize Media's customer service very helpful and am impressed by their willingness to provide an excellent product. They also a prompt turnaround.

March 25, 2021
Unprompted review
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Reply from Digitizemedia

Good afternoon
Thank you for taking the time to leave this review. The fact that you have done this really means a lot our small team.
Kind regards
Sam

Rated 5 out of 5 stars

Prompt turnaround

Prompt turnaround, good service, quality output.

March 20, 2021
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Reply from Digitizemedia

Nic

We are so pleased that you are delighted with the results and thank you for your review and custom.

Kind regards
Sam

Rated 5 out of 5 stars

Yet again

Yet again, I have to say a big thank you to Digitize Media for a great job... well done!

March 6, 2021
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Reply from Digitizemedia

Kathy, thank you for your second order. We managed to get around the international barriers eventually. Wishing you and your family all the very best and thank you for your custom.
Sam

Rated 5 out of 5 stars

Perfect service

Perfect service. Quick, friendly, reliable!

March 6, 2021
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Reply from Digitizemedia

Good morning
Thank you for your review and we are pleased that you found our service was excellent. Thank you for your custom.
Sam

Rated 5 out of 5 stars

great service

great service - good turn around, good quality - i am working on the next batch!

March 5, 2021
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Reply from Digitizemedia

John thank you for the lovely review and we are delighted that you are pleased with the images and our service. We look forward to speaking to you again soon.
Regards
Sam

Rated 5 out of 5 stars

I was initially nervous about handing…

I was initially nervous about handing over my old prints but I needn't have worried. The service is professional and Sam and her team kept me informed at every stage. I was nervous again about the special delivery system ( mine was a small order ) because the prints ; although only "snaps" were precious because I only had one copy of each. But the system worked perfectly and I had an email to say my parcel had arrived; and then again to say it was on its way back. i am now turning them into a keepsake book which is a work in progress.

February 25, 2021
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Reply from Digitizemedia

Thank you for your lovely review. I am so glad to hear that we reassured you every step of the way. Enjoy your images. Kind regards Sam

Rated 5 out of 5 stars

Very pleased with the results

Very pleased with the results, Price reasonable. Turnaround time very good.

February 25, 2021
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Reply from Digitizemedia

Thank you for taking your time to leave a review of your service experience. We are pleased that you liked our service. Thank you for your custom. Sam

Rated 5 out of 5 stars

A really great service

A really great service. Very easy instructions to safely get your treasured photos there and back. Very quick service. I sent mine off near to Christmas and it was a magnificently quick turn around.

February 23, 2021
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Reply from Digitizemedia

Thank you for your review and we are delighted that you were pleased with the service we provided. Thank you for your custom. Sam

Rated 5 out of 5 stars

Great service

Great service ! Initially spoke to Sam on the phone who guided me through the process and advised best way to send my precious family pics to them. Probably like a lot of people I was worried about the photographs being lost but I was informed as soon as they reached Digitize and when they despatched them.
All in all a simple operation : raise order on line, post via Royal Mail special delivery, great quality copies returned in three days.
Now just busy organising another lot !

February 22, 2021
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Reply from Digitizemedia

David, thank you for such a great, detailed review. We are pleased that you like our service and you are getting to enjoy viewing your images.

Kind regards
Sam

Rated 5 out of 5 stars

Very happy with the service provided by…

Very happy with the service provided by Digitizemedia!!
Very quick turnaround and great quality scanning done on the images!
Customer service and communication were great throughout too.
Thank you!!

February 12, 2021
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Reply from Digitizemedia

Thank you for taking the time to share your positive experiences of our services and we are so pleased that you are getting to enjoy your images once more.
Kind regards
Sam

Rated 5 out of 5 stars

Excellent service

Sam from Digitizemedia was very helpful as we looked into digitising my Dad's large collection of slides going back over 60 years. The mailing process was straightforward and good value (courier collection from home) and we did scan and pay, so there was no upfront costs.
In just over a week we had over 900 slides digitalised.
Very happy to recommend this company.

February 11, 2021
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Reply from Digitizemedia

Thank you Wendy for your lovely review. I am
so glad your Father is enjoying viewing his long unseen images and that this is making lockdown a little more bearable.
Wishing you all the best
Sam

Rated 5 out of 5 stars

We had years worth of family photos…

We had years worth of family photos going back generations. We wanted them scanned. The thought of them being sent to a company we had never dealt with before was a nervous move. However, we need not have been. Sam made it so easy and took care of them and used a reliable courier. We got the originals back safe and sound, the scanned photos are excellent quality and job was done super quick. Will definitely use again.

February 9, 2021
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Reply from Digitizemedia

Thank you for your kind review and we are delighted to have been of service to you and your family.
Regards
Sam

Rated 5 out of 5 stars

took loads of my old photos put them on…

took loads of my old photos put them on use made copy of them to keep fo all time worth the money and very friendly staff

February 9, 2021
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Reply from Digitizemedia

Thank you for your review and your custom. Wishing you all the best. Sam

Rated 5 out of 5 stars

excellent

I have made two orders now with Digitizemedia. Their service is excellent and second to none. I thoroughly recommend them.

January 26, 2021
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Reply from Digitizemedia

David, it is always testament to our service when customers place repeat orders but it’s always so nice when our customers take the time out to leave reviews. Thank you.

Rated 5 out of 5 stars

Very quick ,efficient and high quality

Very quick ,efficient and high quality, I would recommend them to anyone who wants to digitalize their photographs. Sam was super fast at replying and helpful.

January 26, 2021
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Reply from Digitizemedia

Thank you for taking the time to leave a review. Your order compromised of over 8000 photographs that have now been preserved forever and we are so pleased that you are pleased with the results.

Rated 5 out of 5 stars

Quick turnaround and communication…

Quick turnaround and communication throughout. They did a great job with my 45 year olds 35mm slides

January 26, 2021
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Reply from Digitizemedia

Thank you your review and I am so glad we were able to bring your valuable slides back to life.

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