Digitizemedia Reviews 

171
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

So glad I found this company! They scanned our whole families photo and slide collection. Some 5500 images!! I have now got to see some very old images that I have never seen before and more importan... See more

Company replied

Rated 5 out of 5 stars

Great service ! Initially spoke to Sam on the phone who guided me through the process and advised best way to send my precious family pics to them. Probably like a lot of people I was worried about... See more

Company replied

Rated 5 out of 5 stars

From start to finish Sam was helpful and answered all my questions immediately. Quick and easy service that provides perfect scanned images of your precious photos. The service Sam offers took so much... See more

Company replied

Rated 5 out of 5 stars

Wow, I’m thrilled I found this service after a quick Google search! Even though I only had a few pictures to get digitised I was made to feel like an absolute priority. Sam made me feel completely... See more

Company replied

Company details

  1. Photography Service
  2. Digital Printing Service

Written by the company

Providing the professional scanning and conversion of your slides and photographs into a digital format. Preserving your cherished images forever. As you may well know Digitize Media Ltd are one of the UK's market leaders with Slide and 35mm Negative Scanning Services for the last 10 years. Mr Scan have acquired the trading name and scanning equipment from the lovely guys (Sam and Lewis) at Digitize Media Ltd  We have worked carefully with the team at Digitize Media for a smooth transition of company assets and most of all quality of work. We plan to keep this legacy alive under our brand name of Mr Scan Ltd. So in a nutshell, same scanning equipment, same level of quality just lower prices and many more different types of media conversions offered from our Mr Scan studio. This acquisition took place early October 2025


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4.9

Excellent

TrustScore 5 out of 5

171 reviews

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4.9

All reviews

(171)

4 reviews in the last 12 months

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Rated 5 out of 5 stars

Digitizemedia provided a friendly

Digitizemedia provided a friendly, informative and efficient service. I would strongly recommend them.

January 16, 2020
Unprompted review
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Reply from Digitizemedia

Thank you for your review Hugh. It was a pleasure to be able to help you with your family in the UK and yourself in USA.

Rated 5 out of 5 stars

A sideboard crammed full of slides converted to 3 usb sticks.

Very impressed with the service. It's wonderful to be able to access my old 35mm slides - holidays going back to 1963. Really enjoying dipping into them and brings back a lot of memories.

Sam was very helpful and the whole process was simple and quick.

December 8, 2019
Unprompted review
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Reply from Digitizemedia

Thank you for your feedback and we were glad to help yourself and your lovely mother. Enjoy reminiscing.

Rated 5 out of 5 stars

Slide Scans

Fantastic and friendly service. I had 200 slides scanned to a USB. All my questions and requests were dealt with quickly and professionally. My slides were scanned in and returned quickly and exactly as requested. Heavily recommend.
A very happy customer!

December 3, 2019
Unprompted review
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Reply from Digitizemedia

Thank you for your feedback Adam and I hope that your family enjoy viewing the images over Christmas

Rated 5 out of 5 stars

I had a mixture of over 600 old and new…

I had a mixture of over 600 old and new photos put on a stick and I got everything back in less than a week. Very surprised at how cheap it was and the service was excellent from start to finish. It’s a small family business that clearly care about what they do.

November 28, 2019
Unprompted review
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Reply from Digitizemedia

Glad you are pleased with the service Marc. Thank you for your custom.

Rated 5 out of 5 stars

Great scans, great service

Digitize media provide a great an friendly service. We had about 500 old family photos in all sorts of sizes, both black+white and colour, which we were reluctant to put in the post. Lewis collected the photos and returned them with the scanned copies on a memory stick. The scans are great quality, the price was good and the service is second to none.

November 14, 2019
Unprompted review
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Reply from Digitizemedia

Thank you for your review and we are pleased to have been able to help you and your family.

Rated 5 out of 5 stars

Excellent personalised service

Excellent personalised service, very prompt and exactly what I hoped for: all of my father's pictures going back 80 years came out looking shiny and new on the memory stick and I was able to turn them into a gorgeous album in a fraction of the time it would have taken me otherwise at much lower quality. Very happy!

October 21, 2019
Unprompted review
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Reply from Digitizemedia

So glad that you are happy and enjoying viewing 8 decades of memories.

Rated 5 out of 5 stars

A really top class service

I found Digitize Media via a web search, was skeptical when I emailed them to get a quote, to find to my amazement a very prompt response, they were a pleasure to deal with and I received top class service. I will use them again without hesitation.

October 13, 2019
Unprompted review
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Reply from Digitizemedia

Thank you Oscar, happy to have been able to help.

Rated 5 out of 5 stars

Amazing service at a great price with…

Amazing service at a great price with such a fast turn around and the scans of our photo's and slides are just brilliant, I couldn't have asked for anything better. Thank you!

October 12, 2019
Unprompted review
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Reply from Digitizemedia

It was an absolute pleasure to be able to help you. Thank you for such a lovely review.

Rated 5 out of 5 stars

Wow. Highly recommend Digitizemedia

Wow, I’m thrilled I found this service after a quick Google search! Even though I only had a few pictures to get digitised I was made to feel like an absolute priority. Sam made me feel completely comfortable especially as I was trusting someone with decades of irreplaceable family pictures.

Thanks so much! I’m thrilled with their service!

September 30, 2019
Unprompted review
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Reply from Digitizemedia

Thank you for your lovely review. I am jusy happy we could help with your grandmother's birthday celebrations. We hope she enjoyed viewing all of your families precious memories.
Sam

Rated 5 out of 5 stars

I wanted to get photographs scanned…

I wanted to get photographs scanned from a shop but the only one i found wanted to charge me 4 times as much as Digitise media and did not seem to particularly want to scan my photographs. I was a little reluctant to go with a business run from a home but after using the free trial service i felt at ease. I do not like placing orders over the internet, so Sam helped me and i was able to pay by a good old fashioned cheque

September 19, 2019
Unprompted review
Rated 5 out of 5 stars

I went to Digitize Media to scan my…

I went to Digitize Media to scan my photos (over 4000!). I did attempt to scan the myself but gave up after 250 as the results were, according to my children, poor. I was reluctant to send my photos to a company, but Sam put me to ease. I could not see how this could work for me as sending 4000 photos would be expensive but actually was less than £20. I had never heard of Parcelforce before but now think what a wonderful service offered by the post office. Sam kept in contact and I had my photos back and the images on a memory stick in about a week. I wish I had used this service to begin with as 250 photos took me 3 days to scan.

September 16, 2019
Unprompted review
Rated 5 out of 5 stars

Easy to use service

Easy to use service. Was able to talk to someone on the phone. All done within a week. Good price when compared to the high street.

September 13, 2019
Unprompted review
Rated 1 out of 5 stars

My slides were dealt with promptly but…

My slides were dealt with promptly but were not cleaned of dust etc and all were bady over-exposed.Iwould not recommend your firm to another photographer

August 29, 2019
Unprompted review
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Reply from Digitizemedia

Mr Hope
This is the first we were aware of any dissatisfaction , if we had known we would have discussed and happily offered you a free re-scan and without hesitation.

We blow all surface dust away before scanning as standard. However what we do not do is to clean each slide individually. To clean each slide would introduce the risk of damage to the film, and the sheer time to do this would make scanning non cost effective. The vast majority of slides we receive are clean and just dusty.
We made a file note on your order that there was a lot of brown dirt both on your slide boxes and slides.

With regards to over exposure. Our scans are an exact scan of your slide image. We do not change the exposure settings of your images. However, there are things we can do to adjust our settings that would change the colour balance but we would need you to agree to this as the scan is then not a true replica of your slide.

We ask for Trust Pilot reviews as we are confident in our service . It is therefore disapppointing you never discussed your concerns with us. We would still be happy to engage in conversation.

Kind regards
Sam

Rated 5 out of 5 stars

Extremely helpful and great service

Extremely helpful and great service. The entire process was quick and easy. My Kodak slides were about 40 years old and had not been kept in ideal storage conditions. In spite of that the quality of the digitized images was excellent. I will definitely be using this company again.

March 29, 2018
Unprompted review

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