Dreams - Bridgend Reviews 

1stclass in all ways

Excellent product and service

Bought two mattresses from Dreams in both Llantrisant and Bridgend in the last 6 months for different beds. Colleagues always helpful and polite. Particularly on our last visit to Bridgend, Nickeda helped my wife and I pick a mattress that suited our divergent support/comfort needs (she prefers a medium-firm whereas I need firm-very firm for my back). It took about a dozen mattresses before we found one that suited both of us and was in our price range that we almost certainly wouldn't have found if we hadn't had as much help as we did. Can fully recommend the expertise and product.

The friendly help from Sean to help us find the right mattress for us and give us various options to choose from and talk us through the features of them all. I would highly recommend

Whole purchase process was stress free with helpful guidance in the final decision.

100% across the board, the assistant was helpful, knowledgeable, and whilst it was her job to sell me a mattress (That's what I'd gone in for) she was not in any way pushy or expectant that I would buy one on theat visit. But was so helpful that of course I did. And following the slee passist machine and her advice I chose one above my original intended budget. Just waiting for delivery now, and some great nights sleep!

Great customer service from a knowledgeable salesperson. Delivery and removal were seamless and so far no sleepless nights!!

Fabulous salespeople nothing too much trouble & delivered on time & very helful would certainly reccomend them

Marcus helped me make the right choice of a sofa bed
in Dreams in Bridgend.

Delivery was smooth on time and sofa bed was
assembled without a hitch

Bed drawers are broken and still waiting for someone to contact me about them

A great service when visiting Bridgend store. Nickeda offered me a drink, gave me some pillow options to try and helped me with the sleepmatch system. She was very helpful in sorting the perfect mattress for my budget. I had a really good deal and am very pleased with the mattress.
The delivery was very straightforward, with lots of communications leading up to the date. The two men took my old mattress away and were very courteous. Would definitely recommend this store.

Baz in the Bridgend store was very helpful and advised us on all our options. There was no pushy sales talk just first class customer service. Delivery was also excellent and the bed arrived spot on time. We paid to have the bed assembled at home and it was worth every penny. Excellent experience & service. Thank you Dreams x

Excellent customer service in the store, good quality bed and mattress then purchased

No hard sell or pressure to purchase own brand over another.

It was a pleasure to deal with them, the sleep machine is awesome

Everything was great - but am disappointed that they now do an automatic lift, which for me would have been wonderful.

Is this new, I would have liked to have been offered this

Excellent, helpful sales people.

Indoor sales rep was brilliant. Really listened to what I wanted and gave me all the time I needed to try out the mattresses. The delivery guy was great, friendly and even gave me advise to let the mattress sit for 2 hours before dressing it. The mattress is perfect. Overall experience, I would definitely recommend everyone to go to dreams. Highly professional, friendly, patient and actually listen to what you want

Excellent Service , was greeted on arrival, offered a drink , used the mattress match , was very helpful , had the best deal , fantastic customer service , overall happy customer , thanks Marcus

Really friendly and accommodating staff all around, the super mattress computer combined with Nickeda’s in depth knowledge made is easy to make a decision.