This is second time I purchased our mattresses from Dream company . You have good selection of mattresses to choose from and buy what you like thinking that you can change it if not happy .
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I was happy with everything. I used the Dreams mattress tester and the saleslady helped me to choose the best mattress for me. It is extremely comfortable. The bed itself and the headboard are strong... See more
MUHAMMED the sales person is very attentive and helpful in Chingford.. Terry and his friends who deliver and assembled my ottoman bed are also friendly , wearing ID as well as having their shoes cove... See more
Well done Dreams at Chingford, from the store to the delivery men everyone was helpful. Would thoroughly recommend anyone thinking of getting a new bed to go to Dreams you will not be disappointed. I... See more
Company details
Written by the company
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Written by the company
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Contact info
Deacon Trading Estate, E4 8QF, Chingford, United Kingdom
- 02085 311666
4.7
Excellent
220 reviews
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Super Service
From start to finish the service I received, from the sales person in the shop to the delivery guy, was top notch... extremely helpful and friendly...
December 27, 2024
We had great experience at Dreams
We had great experience at Dreams. Staff was amazing at providing information. We felt comfortable and confident about our choice at the time of purchase and we are very satisfied after using the mattress at home. If we ever want to buy a mattress in future then we will definitely get it from dreams and recommend it to family and friends too
December 20, 2024
Another excellent, professional service once again.
Excellent , professional service once again.
November 29, 2024
I was greeted by Ashley today
I was greeted by Ashley today, who was very helpful, helped my pick out a great mattress, thank you Ashley, offered a drink and all, plus the sleep match. Will definitely be going back there in the future
November 18, 2024
Unprompted review
Personal service and very knowledgeable and helpful staff
From the minute we stepped into the showroom we were assisted, guided and advised on our mattress requirements. This included, offers of refreshments and finding pillows that individually suited us. Once we’d selected a mattress we were also helped to choose extras - pillows, mattress toppers / protectors. Staff were helpful, knowledgeable and gave us the attention needed for a successful purchase. Would definitely recommend the Chingford store. Thank you
November 15, 2024
Bought a new bed from Dreams
Bought a new bed from Dreams. The shop floor staff were informative and friendly
The delivery crew were on time. Assemblies bed and took away the rubbish.
Great job !
November 9, 2024
Very welcoming and friendly in store…
Very welcoming and friendly in store the lady provided a professional service. After successfully choosing our mattress we were provided a lovely cup of coffee.
The delivery men were also very helpful and friendly.
Looking forward to a comfort sleep on the lovely mattress.
November 1, 2024
Staff was knowledgeable about the…
Staff was knowledgeable about the mattresses. Very polite and explained everything clearly and gave some tips on choosing the right mattress.
October 26, 2024
The guy Ofer me a drink and was a nice…
The guy Ofer me a drink and was a nice guy, very helpful, I’m very happy
October 19, 2024
Comfortable bed
Love the new bed, it's firm and very comfortable. I was unsure about taking part in the Sleep Match test to find the right mattress but it seems to have paid off.
September 19, 2024
Raghupal was very helpful showed me all…
Raghupal was very helpful showed me all different types of beds. I was on a budget and he helped me choose one the bed and base that suited my budget. Explained clearly and was very pleasant.
Thank you so much Raghupal
August 29, 2024
Patient and courteous customer service useful advice and…
Good customer service useful advice and decent delivery service.
August 17, 2024
Good and quick service.
Had very good service today had all my questions answered. Raghupal was very helpful.
September 18, 2024
Unprompted review
I love dreams
The best mattress ever,and the frame bed is not doing anymore noise like the last that we bought from ikea.
I love dreams
September 15, 2024
Excellent service
Excellent service, talked us through before our purchase, helped us look for other purchase (airbeds). Cannot fault their service.
August 10, 2024
Helpful staff
Helpful staff. Delivered exactly on time. Mattresses put into rooms and set up.
August 29, 2024
we had a good experience while looking…
we had a good experience while looking for a mat tress in the shop.the man serving us was very experienced and very helpful.we was very impressed with the service. the delivery was also great the men was also helpful and told us all we needed to know
August 29, 2024
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