Customer Services was excellent on entering the store and being greeted by Jason and Rachacn. Being shown various mattresses. Delivery by Albert and Martin was without challenges. I was called ahead... See more
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Review: The Most Comfortable Bed Ever! I recently purchased the Therapur 1000 bed, and I can confidently say it’s the most comfortable bed I’ve ever slept on. From the moment I lay down, I coul... See more
What made my experience great was the very high level of customer support , great patients and great understanding when feeling mentally and emotionally unwell due to long term stress . It was difficu... See more
Friendly staff and we were seen to straight away. Were given the technology mattress experience but weren’t pressured to buy the expensive mattresses. Staff member ordered the mattress we chose quickl... See more
Company details
Written by the company
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Written by the company
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Contact info
Arena Shopping Park, N4 1ED, Haringey, United Kingdom
- 02088 009638
4.8
Excellent
141 reviews
Asks customers to review
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It’s worth for price
It’s worth for price. Thanks for recommending by sales assistant.
January 4, 2026
Great Delivery, amazing value for money
Store: Very welcoming, good advices. Very happy with how it went.
Delivery: A team of 2 delivered and built the bed in record time maybe about 15 minutes. Great bed and mattress. Very happy with my purchase
November 23, 2025
More easy to purchase than I thought it…
More easy to purchase than I thought it would be; both employees at the Dreams branch located in Haringey were both amazingly helpful.
December 5, 2025
May use AI-assist with repliesRead more
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Don’t pay for the insurance 
The shop was amazing. Very friendly staff 5 stars. However the insurance company they use to “ protect “ your bed is crap. Emmiera group is so so bad after going back and forward for 2 Months they came today and checked it even though the springs felt all funny and dislodged in the corner etc they said they don’t cover that after coming down today. Waste of money.
September 13, 2025
Reply from Dreams - Haringey
Good afternoon
Thank you for taking the time to leave your recent review.
I am sorry to hear of the issues with your mattress
I have attempted to contact you today but as we were unable to get hold of you we have left a voicemail and sent you an email to discuss this further.
I look forward to hearing from you.
Kind Regards,
Nick
Sturdy bed base
Delivered when booked, easy to manoeuvre into bedroom, packaged well. Good quality and sturdy design for price. Useful smooth opening drawers.
October 3, 2025
Jalal SUPER sales assistant
Shopped in haringey store to purchase a bed for my teenage son, been previously where my mum got her bed and brother got his served by the same sales assistant “Jalal” well he was very welcoming to say the least and helped me with choosing the right bed mattress for my teenager, great customer service, welcoming and very friendly, was offered water while deciding and gave me numerous of options to suit my budget and left feeling really pleased to know I got what I went in their for. Couldn’t thank Jalal enough for such a great morning spent getting exactly what I want when I left the shop.
September 17, 2025
Unprompted review
Kindly and helpful
August 14, 2025
5 Stars ⭐⭐⭐⭐⭐
5 Stars ⭐⭐⭐⭐⭐
I had an excellent experience with Dreams on Green Lanes. From the moment I walked in, the staff were welcoming and professional, and Mr. Jalal went above and beyond to help me find exactly what I needed.
He was incredibly patient, knowledgeable, and attentive—he took the time to explain the different options, answer all my questions, and made sure I chose a bed that suited my needs perfectly. The quality of the bed I purchased is outstanding—sturdy, comfortable, and clearly built to last.
Thanks to Mr. Jalal’s guidance, I’m sleeping better than ever. I highly recommend Dreams Green Lanes for anyone looking for excellent service and top-quality beds. JazakAllahu Khair for making the process so smooth!
September 18, 2025
Very comfortable and delightful
The bed is so comfortable and has made me very happy 😊 my sleeps are better too.
September 13, 2025
As I said before all very helpful and…
As I said before all very helpful and efficient staff in store and 2 lovely men who delivered and assembled the bed and took old one away. Very clean and efficient and new bed lovely and comfortable.
August 29, 2025
Fast and Reliable
Fast and Reliable
This is my first time using Dreams and its been great, my order arrived on time and early will be definitely buying from dreams again!
August 19, 2025
Unprompted review
Great customer wasnosy cosy mattress very patient and…
Great customer was very patient and kind ,spend time to explain what questions ask
August 7, 2025
Unprompted review
The staff members were really helpful! The Dream Team …
The staff members were really helpful friendly and attentive .
August 3, 2025
impeccable service
customer service in the store was exceptional. highly recommend for all your bed needs.
August 3, 2025
Unprompted review
Helpful staff in store and delivery on…
Helpful staff in store and delivery on time with a smile.
July 26, 2025
Great service,very happy with new…
Great service,very happy with new mattress perfectly comfortable
July 20, 2025
Great experince
The customer service was great, 5 stsr all the way. Plus the delivery guys also great service, i would recomend your company to my family and friends
May 31, 2025
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