Customer Services was excellent on entering the store and being greeted by Jason and Rachacn. Being shown various mattresses. Delivery by Albert and Martin was without challenges. I was called ahead... See more
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Review: The Most Comfortable Bed Ever! I recently purchased the Therapur 1000 bed, and I can confidently say it’s the most comfortable bed I’ve ever slept on. From the moment I lay down, I coul... See more
What made my experience great was the very high level of customer support , great patients and great understanding when feeling mentally and emotionally unwell due to long term stress . It was difficu... See more
Friendly staff and we were seen to straight away. Were given the technology mattress experience but weren’t pressured to buy the expensive mattresses. Staff member ordered the mattress we chose quickl... See more
Company details
Written by the company
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Written by the company
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Contact info
Arena Shopping Park, N4 1ED, Haringey, United Kingdom
- 02088 009638
4.8
Excellent
141 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Headboard timber was damaged,i am not…
Headboard timber was damaged,i am not happy the products you supplied to me,
April 12, 2025
Reply from Dreams - Haringey
Good afternoon Ahsen,
Thank you for taking the time to leave us your review.
I am sorry to hear that the headboard is damaged and that you are unhappy with the products that were delivered to you.
I tried to call you to discuss this matter in more detail but as I could not reach you, I have sent you an email and I do hope to hear from you soon.
Many thanks,
Kishan
The bed is absolutely cosy soft to…
The bed is absolutely cosy soft to sleep in good firmness and just lovely..
April 11, 2025
Very helpful both a are in uniform very…appeased customer
Very helpful both a are in uniform very polite
March 30, 2025
New mattress and bed frame
Excellent service from start to finish. Would thoroughly recommend.
March 21, 2025
Everything went smoothly from the…
Everything went smoothly from the purchase to the delivery day and time.
Thank you guys.
Great job.
February 27, 2025
Therapur 1000
Review: The Most Comfortable Bed Ever!
I recently purchased the Therapur 1000 bed, and I can confidently say it’s the most comfortable bed I’ve ever slept on. From the moment I lay down, I could feel the perfect balance of softness and support. The mattress contours to my body while still providing enough firmness to keep my spine aligned, which has significantly improved my sleep quality.
The materials feel premium and breathable, preventing overheating during the night. Whether I’m sleeping on my back, side, or stomach, it adapts seamlessly. Plus, the motion isolation is fantastic—no more waking up when my partner moves!
If you’re looking for a bed that offers luxurious comfort and excellent support, I highly recommend the Dreams Therapur 1000. It’s truly a game-changer for a restful night’s sleep!
February 23, 2025
Great service
Great service! Found exactly what we were looking for! Even got to test the beds with amazing pillows that we might now buy as well. Loving our new mattress. Has made my back pain better and sleeping like a baby!
February 19, 2025
Dreams Haringey
Dreams Haringey.
Staff were informative, patient and polite when I was searching for a bed to suit my needs.
Deliver was on time.
My new bed is very comfortable.
I would certainly recommend Dreams Haringey.
February 13, 2025
I am very happy with the bed i…
I am very happy with the bed i purchased at Dreams
Haringay.
William Sheehy.
February 8, 2025
Delivered to my flat very helpful
Delivered to my flat very helpful
No waiting outside the flat
January 28, 2025
I would always recommend dreams beds…
I would always recommend dreams beds for pillows and mattresses. So far anything purchased from this chain have always been of good customer experience. The Haringey green lanes branch in particular. Staff are very helpful and knowledgable
January 19, 2025
Easy from start to finish
Easy from start to finish, sales in store were very helpful took they time to explain everything, delivery people were careful, and delivered on time phoned me when they were on my road. Very pleased.
January 15, 2025
My experience getting the bed was…
My experience getting the bed was great! The 2 staff were knowledgeable and very helpful. They were patient and took time to explain everything to me.
November 17, 2024
Really helpful team in the Haringey…
Really helpful team in the Haringey store. Went in with no knowledge, but then went on the sleep machine and chose a mattress based on the recommendations.
October 12, 2024
Unprompted review
Loved my bed…
The drivers was pleasant and they were on time, they took their shoes of and they did a brilliant job.
October 13, 2024
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