Whilst purchase was great, the delivery wasn't. We had a time slot in the afternoon which we aimed to be at, had a call in the morning saying they'd be 15 mins early, this wasn't an issue, the... See more
Company replied
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Whilst purchase was great, the delivery wasn't. We had a time slot in the afternoon which we aimed to be at, had a call in the morning saying they'd be 15 mins early, this wasn't an issue, the... See more
Company replied
Great service allround from start to finish . From showroom staff to delivery service . 5 stars all the way . Would highly recormend them to anyone . If we need another bed any time Dreams is the plac... See more
The machine we laid on was very accurate. The lady who served us was very friendly and answered all the questions we asked. The delivery of the bed was on time as promised and the guys that came were... See more
The process was excellent from start to finish with John taking me through the mattress options swiftly and skilfully in an engaging and friendly manner throughout...delivery team also...mattress boug... See more
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
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Unit 4B Great Eastern Retail Park, S62 6EJ, Rotherham, United Kingdom
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Very friendly and knowledgeable staff, excellent service
My granddaughter slept in bed for first time last night, and with a smile she said it was comfy
Whilst purchase was great, the delivery wasn't.
We had a time slot in the afternoon which we aimed to be at, had a call in the morning saying they'd be 15 mins early, this wasn't an issue, the issue was whilst 9 miles away we had a call saying theyre 15 mins away, (45 mins before their altered time), so we had to rush to be at the destination- the mattress was for my elderly mother.
Not happy.
Edit.
Nick has since contacted me & has addressed my comments above, he will feed back to those concerned.
I thank Nick for his & Dreams customer service.

Reply from Dreams - Rotherham
The machine we laid on was very accurate. The lady who served us was very friendly and answered all the questions we asked. The delivery of the bed was on time as promised and the guys that came were friendly and helpful. Will definitely recommend to friends and family.
A great experience from sales to delivery and assembly teams, Great communication with delivery and good recycling with everything taken away. Best of all the comfort of our automatic bed with remote control.
Great service allround from start to finish . From showroom staff to delivery service . 5 stars all the way . Would highly recormend them to anyone . If we need another bed any time Dreams is the place we will be going .
The staff at the Rotherham branch were absolutely brilliant and the members of staff that helped us (Louise) was fantastic.
Thank you.
Inshop service impecable. The delivery and assembly of the bed was puntual, professional and done in minutes. !. I would highly recommend this company (,I already have done !!!!)
I enjoyed my experience here and the worker was so incredibly lovely and super helpful, her name was Catherine at the Rotherham store. I found everything I was looking for and had a great time.
Brilliant customer service at the Parkgate Rotherham branch, no pressure sales person, good knowledge of product
Very good experience in store
Sales person showed us in depth all the products that we were intrested in
We both loved the bed that massaged us an helped us decide on our best mattress
From arrival to purchasing our experience was perfect. Daniel was very helpful and made us make a perfect decision. Our new mattress is brilliant. A perfect night's sleep since its arrival.
Thanks to everyone for making our purchase so enjoyable. N&J.
My new Dreams mattress was delivered on time. I opted for a very firm rating. Had it a couple of weeks now and I m delighted with it, it's made such a difference to my sleeping pattern. At the price, it is excellent. Thank you.
Thank you for our new mattress we have had fabulous night sleeps everything is perfect and thanks to your staff which is again perfect
1st class service from start to finish ~ we love our new bed and pillows and the delivery, remical of our old mattress and install was excellent too
My mum needed a new bed.
They helped her pick the perfect bed and mattress.
It was delivered in days.
Sorted!
The staff at the Rotherham Dreams store were super helpful and it was easy to make a purchase. We got a great bed frame at a reduced price in the sales and delivery was within 2 weeks, just before Christmas. The delivery was smooth and the bed itself is excellent.
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