The delivery men kept us up to date with arrival time, they were pleasant and everything went well, all packaging and other recycled bed taken away, it made it a stress free purchase and we were all d... See more
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Delivered on time by well presented driver who offered to take the mattress upstairs, I declined this offer, but was very happy about having the option. The mattress itself is very comfortable and su... See more
Absolutely life changing!!! Bought a Harrison Spinks soft fully natural made mattress a few weeks ago, quite expensive but worth every penny. I’m a ‘professional non sleeper’ however since sleeping... See more
Good service in shop Good quality product Would have given 5 stars except delivery drivers didn’t carry furniture upstairs
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Company details
Written by the company
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Written by the company

- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Contact info
Kew Retail Park, PR8 5RG, Southport, United Kingdom
- 02045185350
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Very comfortable bed{
The bed is very comgortable and the delivery men did a great job of bringing it , assemling it with the castors and headboard and taking the old one away They were very effecient and quick.
Our welcome was lovely
Our welcome was lovely. Very friendly and no hard sell.
We were given lots of information about how to find the right bed for us, even experiencing an amazing piece of technology to show us our perfect mattress.
We were delighted to make a purchase and have the package whereby the bed was assembled at home and all packaging removed.
Excellent service and fantastic guys who delivered. All were professionals and showed the best customer care.
They come highly recommended by us and we will visit again
Thank you so much for our fabulous experience.
Absolutely life changing!!
Absolutely life changing!!!
Bought a Harrison Spinks soft fully natural made mattress a few weeks ago, quite expensive but worth every penny. I’m a ‘professional non sleeper’ however since sleeping on this amazing mattered my life is changed! Can’t wait to get into bed every night and experience a truly amazing nights sleep. Staff in Southport store so helpful and so were delivery drivers.
Dreams, does exactly what they say. Delivered on time by well presented…
Delivered on time by well presented driver who offered to take the mattress upstairs, I declined this offer, but was very happy about having the option. The mattress itself is very comfortable and suits my needs perfectly.
We will be making another mattress purchase from Dreams in the near future. We trust the product and the staff to meet our needs.
I will certainly be visiting Dreams again
I recently purchased a mattress from Dreams in Southport. It has made such a difference to my sleep pattern. From first entering the store to receiving delivery I could not fault any of the staff involved. Chris was very helpful in store and the two delivery men were really helpful too.
Excellent customer service from order…
Excellent customer service from order to delivery. So pleased with our new TV bed.
Exceeded expectations
Excellent assistance choosing the right bed & delivery was efficient & construction of it amazingly quick. Very impressed & happy teenager in his new TV bed!
Great service
Chris who sold me the bed was great. Bed is comfortable and would go again.
Very helpful staff
Very helpful staff. Well worth a visit. Great price of bed. Much better experience than doing it online.
Brilliant Sofa Bed
We bought a sofa bed from Dreams in September. The quality is excellent and it looks superb. Delivery was quick and the delivery team were brilliant, setting it up, explaining how to use etc and quick and efficient.
Purchased an amazing bed from Dreams
Purchased an amazing bed from Dreams. It looks fantastic and very comfortable. Very pleased with it. Great company and a quality product !
Excellent service
Excellent value for money. Chris, store manager, listened to our needs and wasn’t pushy. Credit to Dreams.
Great choice, great experience - hopefully great sleep to come!
I'd narrowed down a choice of about 6 mattresses by looking on the Dreams website. Most, if not all of these were selected by the sleep machine. The assistant also showed us some other mattresses which she thought would suit our needs. We were given plenty of time to try and re-try various mattresses. Ann (Southport store) was friendly and very knowledgeable about the products. Our new mattress is due to be delivered in a couple of weeks (our choice, we could have had it next week) and I can't wait. I'm due a really good night's sleep!
Representative was good and he was warm…
Representative was good and he was warm and friendly
Dreams in Kew is a dream
I wish you to know that you Dreams in Kew has exceptional employees.
Their calm, patient manner is a great help. Their knowledge of the bed and mattress range and their remarkable problem-solving abilities are rare indeed.
If the quality of a firm's employees is an indication of future success, then the Dreams in Kew has a very bright future.
A very good experience
A very good experience with a salesman who made us feel at ease, unhurried and without any pressure to purchase. We are extremely happy with our choice of mattress and pillows and are looking forward now to the delivery and hopefully much a more comfortable nights sleep.
Professional
Professional, knowledgeable and listen to the customer. I would certainly recommend dreams for choice and quality, and great offers make it affordable. I entered the store very confused but the fabulous staff made me feel at ease and found me exactly what I was looking for and within my price range.
I had a nice experience shopping at Dreams!
I had a nice experience shopping for a mattress at Dreams….I walked in and told them exactly what I wanted. I was shown some alternatives,and chose above my intended budget because it felt the most comfortable. Then the price turned out to be less than expected - a surprise! So I opted for Bedcover warranty,and got a mattress protector and help with the recycling. What a great Dream Team! Very Happy !
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