Had a great experience. We bought a mattress, it was available a lot quicker than our original enquiry when choosing what we wanted, which was fantastic. Ordering was a straightforward process, hand... See more
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So much more comfortable than old mattress and sleeping so much better now except heat lol but no bad back in morning Such a good purchase
Good experience all round. Service in the shop was very friendly and helpful. Delivery date sorted easily and the delivery was on time with good communication from the driver on the day to confirm tim... See more
Very helpful in store advice, no rush or pushy selling. Delivery arrived on time after receiving the texts the day before with a time slot and a phone call on the day 30 mins before delivery. One mi... See more
Company details
Written by the company
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Written by the company
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Contact info
Bridgemead Retail Park, SN5 7YF, Swindon, United Kingdom
- 01793377182
4.8
Excellent
387 reviews
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Your be sure to put your mind at rest
Some many sleep options available your be sure to put your mind at rest. Helpful understanding Staff will find you your dream bed .
May 25, 2025
Great experience from Dreams Swindon
Great experience from Dreams Swindon. No hard sell just confidant and knowledge advisors. Quick and simple but lots of choices. Delivery staff excellent service as well
April 18, 2025
Super service from the Dreams…
Super service from the Dreams staff..really great guys...Chad and Nathan came in happy and so polite..they did a great job! They wore overshoes ,so everything was kept clean.They took care,kept us in the loop what was going on,and did the job! We were over the moon with their slick service! Stars! Really would recommend! By the way...the bed is amazing! My daughter loves it! Lots of storage under the bed..it was the ottoman..excellent choice! One would say..it rocks!
May 11, 2025
Unprompted review
This was an expensive purchase which is…
This was an expensive purchase which is always a worry. But we did not need to. The bed is great. We bought a new one to replace our trusted old one.
Dreams are a good company. Was delivered clean undamaged and double bagged.
Dreams even honoured the price promise when they reduced their prices in a sale and paid us back £480.
We can recommend dreams. They delivered a quality product.
April 25, 2025
Great sales person
Great sales person, supportive in store, very informative about sofa bed. Fantastic product and delivery, driver rang and confirmed time of delivery, took all cardboard and rubbish away. Brought sofa bed to upstairs bedroom, and fitted together, showed me how to turn sofa into a bed. Extremely pleasant and helpful. I would highly recommend Dreams and their staff.
April 21, 2025
Dreams Swindon
From the Service we recieved from Myer in the Swindon Store to the lovely Delivery guys, who set the bed up for us we've recieved nothing but excellent Service all round. Would certainly recommend Dreams Swindon to anyone.
April 8, 2025
Problem sorted
I had a back problem and realised how old my original Dreams mattress was. Went back to Dreams for a replacement and now my back problem is fixed
Lovely to sleep on ,too
April 5, 2025
Staff was very helpful to find right…
Staff was very helpful to find right mattress for my son ..great service
March 8, 2025
The sales helped us choose the right one
The sales helped us choose the right. Good choice
March 22, 2025
We were helped out with care ,being in…
We were helped out with care ,being in a wheelchair I was very happy with the help my wife and I got.
March 21, 2025
Excelent service from beginning to end
Excelent service from beginning to end. Mattress very comfortable
March 14, 2025
Excellent Slumberland mattress from…
Excellent Slumberland mattress from Dream, perfect for our guest room.
Very good delivery -two kind and thoughtful young men.
February 26, 2025
Always fantastic service
Always fantastic service, our 3rd bed and 5th mattress, would highly recommend.
March 8, 2025
Great bed at reasonable price with…
Great bed at reasonable price with quick delivery and excellent customer service on top of that the delivery guy was polite professional and went above and beyond to respect my property!
My whole experience with Dreams from start to finish was 100% pleasant and professional plus they gave me 4 free pillows. That is the kind of treatment one feels one deserves when you are spending a grand on a bed ! Well done Dreams ✅
February 21, 2025
Great service delivered on time and…
Great service delivered on time and very pleased with my new mattress
March 2, 2025
Dreams is great store
Excellent customer service. Very pleased with delivery of new mattress and removal of old mattress. Excellent delivery men.
February 28, 2025
So pleased with our new bed
Our new bed is absolutely just what we needed. The staff at the Swindon shop were so helpful and very patient with us.
The delivery and installation was very very good. Exactly on time and the two guys who carried out the installation were so professional and kind. Explaining everything and even helping lifting our mattress from another room onto our new bed.
February 28, 2025
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