Had a great experience. We bought a mattress, it was available a lot quicker than our original enquiry when choosing what we wanted, which was fantastic. Ordering was a straightforward process, hand... See more
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So much more comfortable than old mattress and sleeping so much better now except heat lol but no bad back in morning Such a good purchase
Good experience all round. Service in the shop was very friendly and helpful. Delivery date sorted easily and the delivery was on time with good communication from the driver on the day to confirm tim... See more
Very helpful in store advice, no rush or pushy selling. Delivery arrived on time after receiving the texts the day before with a time slot and a phone call on the day 30 mins before delivery. One mi... See more
Company details
Written by the company
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Written by the company
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Contact info
Bridgemead Retail Park, SN5 7YF, Swindon, United Kingdom
- 01793377182
4.8
Excellent
387 reviews
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Both the store and delivery staff went…
Both the store and delivery staff went above and beyond to be helpful and careful.
February 27, 2025
Good price
Good price, good communication on delivery and efficiently erected with old bed disposal.
February 27, 2025
The assistant was most friendly and…
The assistant was most friendly and helpful; he did not try to pressure us into a sale. The range of choice and prices at Dreams was outstsanding
February 21, 2025
Unprompted review
Excellent and fast service
February 20, 2025
Really easy experience
Really easy experience. Reasonable price for a good quality mattress. Lots of available delivery slots and delivery guys really friendly.
February 21, 2025
In the shop nothing to much trouble a…
In the shop nothing to much trouble a great service . Would highly recommend them. Delivery was great on time and put it all together it's a great team through out .
November 23, 2024
Great service
Great service, excellent product knowledge. Can’t fault them
February 14, 2025
Unprompted review
Lovely guest mattress
Lovely guest mattress . Polite, courteous and helpful delivery men. Always buy my new bed and mattresses from Dreams
February 16, 2025
Excellent service
Excellent service. Wayne in the Dreams Swindon shop was very helpful. This was a mattress for my frail, elderly mother and Keiran on the delivery team was particularly kind and helpful. All in all a very good experience.
February 15, 2025
Good service
All the staff I encountered from sales to delivery were friendly and knowledgeable.
Very pleased with my new mattress. Have definitely slept better since having it.
February 3, 2025
Very friendly and supportive staff
Very friendly and supportive staff. They kept us updated about their arrival time all the way. Installation of the bed was done carefully and quickly.
The bed and mattress are excellent. Exactly what we needed. I can highly recommend your company.
February 3, 2025
New bed delivered and fitted in a…
New bed delivered and fitted in a professional manner
and packaging taken away.
Thank you
January 30, 2025
Helpful and very friendly in store
Helpful and very friendly in store, so smooth from start to finish. Delivery guys were so friendly also n our bed was up in no time. Would definitely shop here again if needed
Very happy
January 29, 2025
Very comfortable
Love my new bed and mattress. It's extremely supportive because I was struggling with back pain.
I have been releived of back pain and most importantly the team were extremely helpful.
They arrived within the time slot and assembled it well and took me through everything I need to know about the bed and mattress.
I don't regret my purchase
January 29, 2025
New Mattress
Ordered mattress and delivered as instructed
Shop experience was good 👍 with good service also knowledgeable
A good mattress of high quality and have had a decent nights sleep so far
All in all a good experience 🌟
January 24, 2025
The sales staff were knowledgeable
The sales staff were knowledgeable, efficient and helpful. The delivery team were spectacular and the product is very comfortable, giving us the best night's sleep for a long time. The price was also very reasonable.
January 23, 2025
It was good service in store but we…
It was good service in store but we have not got any paperwork to say when 1st payment will be comeing out the bank could you please forward it thank you
January 25, 2025
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