Insured bikes for another year. No issues as never needed to claim but all ok for past few years of using them. However, I am amazed this company still hasnt got an APP for easy reference and self se... See more
Company replied
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Read lots of good reviews, so decided to go ahead & insure my photography equipment through Eversure. The process was really easy & straightforward, really competitive quote, hopefully I will never... See more
Company replied
I had no interaction with Eversure just a renewal notice, price the same as last year, never had to make a claim so not much to comment but when I have spoken to them they have been friendly and helpf... See more
Company replied
After the initial disappointment with an increase in the premium despite not having made a claim, I called and was happy with the reduced price
Company replied
Company details
- Insurance Agency
- Caravan and Motorhome Insurance Company
- Cycle Insurance Company
- Insurance Broker
- Insurance Company
About Eversure
Written by the company
Eversure provides specialist insurance designed to protect the things most important to you - whether they’re part of your hobbies or your livelihood. Our Camera, Static Caravan, Touring Caravan, and Bicycle insurance policies are built to provide reliable cover and lasting peace of mind.
Our mission is to offer straightforward protection with a customer-first approach, so you can enjoy the things you rely on with confidence.
Contact info
Bury Street 1-3, GU2 4AW, Guildford, United Kingdom
- https://www.eversure.com/contact.aspx
- www.eversure.com
4.3
Excellent
883 reviews
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Good cover at great price
April 2, 2026
Reply from Eversure
Hi Keith,
We're happy you found a good cover at a great price. Thank you for your positive feedback.
Kind regards,
Anna
Reply from Eversure
Hi Hasbury,
We're happy to hear that you had a good experience with our prices and customer service. Thank you for your positive feedback!
Kind regards,
Anna
Reply from Eversure
Hi Michael,
We're happy to hear that you found Eversure clear, efficient, and professional!
Kind regards,
Anna
Reply from Eversure
Hi Terry,
We're happy the website was simple to use and reasonably priced. Thank you for your positive feedback!
Kind regards,
Anna
good experience
April 2, 2026
Reply from Eversure
Hi John,
It's excellent to hear you had a good experience with Eversure.
Kind regards,
Anna
Clear and easy to follow
Clear and easy to follow. Informed of renewal in plenty of time and a reduced quote from previous year
March 30, 2026
Reply from Eversure
Hi Stephen,
We're happy to hear that our renewal process was clear and easy to follow for you. We appreciate your positive feedback regarding the timely notification and reduced quote.
Kind regards,
Anna
Reply from Eversure
Hi Martyn,
We're happy you're happy!
Kind regards,
Anna
Quick and easy.
April 2, 2026
Reply from Eversure
Hi,
It's great to hear you found Eversure quick and easy to use!
Kind regards,
Anna
Eversure Cycle Insurance
Eversure Cycle Insurance – Avoid
Do not waste your money on Eversure Cycle Insurance. My electric bike was stolen while locked with a Gold Standard lock to a concreted public signpost, fully in line with their policy requirements. Despite this, my claim was rejected.
They argued that because the lock was taken by the thief, there was “no evidence of force”, and then retrospectively decided the signpost was unsuitable — even though it meets their own definition of an immovable object. This is completely unreasonable. A bike cannot be stolen from a fixed object without force, and it is entirely predictable that a thief would remove the lock.
This feels like a deliberate attempt to avoid paying a valid claim by hiding behind technicalities and vague interpretations. The policy provides a false sense of security and is meaningless when you actually need it.
I would strongly recommend avoiding Eversure if you expect fair treatment or common-sense decision-making.
April 1, 2026
Unprompted review
Reply from Eversure
Hi Lucy,
Thank you for taking the time to leave a review. We’re sorry to hear you’re unhappy with the outcome of your claim.
We appreciate you sharing your feedback, and I can see a colleague is currently in contact with you regarding this.
Kind regards,
Chloe
Competitive pricing and easy to use…
Competitive pricing and easy to use web.
The proof will be if we ever have to claim
April 1, 2026
Reply from Eversure
Hi Anthony,
We're happy to hear that you find our pricing competitive and our website easy to use. We appreciate your feedback and hope our claims process meets your expectations, should you need it.
Kind regards,
Anna
Reply from Eversure
Hi Patrick,
We're happy you're happy!
Kind regards,
Anna
Reply from Eversure
Hi Maureen,
We're glad you found our service valuable and satisfactory. Thank you for your positive feedback.
Kind regards,
Ana
Weak Insurance - Claim Outsourced - Accidental Damage Claim Rejected
I took out specialist camera insurance prior to a holiday in S.E Asia -
During the trip the camera had stopped working following a sudden change in temp from aircon to ambient temperature.
The claim was rejected due to a clause on the policy stating atmospheric conditions would be an exception to cover, despite the damage being obviously accidental.
The claim handler advised that "the policy was more for theft or for accidental damage if the camera had been dropped". So if you have butterfingers - this is the company to be insured by!
I was also investigated as to why I had taken out a policy and then made a claim shortly afterwards, so I would not recommend this company if you are looking for short term cover for a holiday or trip.
The claim was outsourced to Sedgwick, I have not once been able to speak with anyone at Eversure about the claim.
The claim handlers manner was cold, not understanding and I felt as if during the 40 min teams call that I was being led to be tripped up so they could decline the claim.
I also requested info on how to dispute the claim, handler said they would send this but has not yet been received.
I would not recommend this company for photographers or travellers.
March 31, 2026
Unprompted review
Reply from Eversure
Hi Christopher,
Thank you for taking the time to leave a review. I’m sorry to hear you’re unhappy with the outcome of your claim.
As a broker, we arrange the policy on behalf of the insurer, who handles claims directly. That said, we’re always happy to help where we can.
If you’d like us to look into this with you, please reach out via our contact form and a member of the team will be happy to assist:
https://www.eversure.com/contact.aspx
Kind regards,
Chloe
Quick and easy
Quick and easy to complete all details plus add all your items, including accessories.
March 26, 2026
Reply from Eversure
Hi Robert,
We're happy to hear that you found it quick and easy to add your items and complete all the details. Thank you for your positive feedback!
Kind regards,
Anna
Really quick search engine which found…
Really quick search engine which found a competitive price with even more features than I expected
March 31, 2026
Reply from Eversure
Hi Anne,
We're happy to hear you quickly found a great price and that our policy exceeded your expectations with its features. Thank you for your positive feedback!
Kind regards,
Anna
Reply from Eversure
Hi,
We're happy to hear that the renewal process was easy and our rates were competitive. Thank you for your feedback!
Kind regards,
Anna
Reply from Eversure
Hi,
We're happy our product is easy to use. Thank you for your feedback.
Kind regards,
Anna
Reply from Eversure
Hi there,
Thank you for taking the time to leave a review. We’re sorry to hear that you’re unhappy.
Unfortunately, we were unable to collect the renewal payment from the card on file. As a result, we asked that you get in touch to make payment or use the link provided.
We appreciate your feedback, and if you would like us to look into this further, please feel free to reach out using our contact form online:
https://www.eversure.com/contact.aspx
Kind regards,
Chloe
Reply from Eversure
Hi Marianne,
We're glad our process was easy to follow, provided a quick quote, and was efficient for you. Thank you for your positive feedback.
Kind regards,
Anna
Reply from Eversure
Hi,
We appreciate you taking the time to share your positive experience. Thank you for your kind words!
Kind regards,
Anna
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