Insured bikes for another year. No issues as never needed to claim but all ok for past few years of using them. However, I am amazed this company still hasnt got an APP for easy reference and self se... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Read lots of good reviews, so decided to go ahead & insure my photography equipment through Eversure. The process was really easy & straightforward, really competitive quote, hopefully I will never... See more
Company replied
I had no interaction with Eversure just a renewal notice, price the same as last year, never had to make a claim so not much to comment but when I have spoken to them they have been friendly and helpf... See more
Company replied
After the initial disappointment with an increase in the premium despite not having made a claim, I called and was happy with the reduced price
Company replied
Company details
- Insurance Agency
- Caravan and Motorhome Insurance Company
- Cycle Insurance Company
- Insurance Broker
- Insurance Company
About Eversure
Written by the company
Eversure provides specialist insurance designed to protect the things most important to you - whether they’re part of your hobbies or your livelihood. Our Camera, Static Caravan, Touring Caravan, and Bicycle insurance policies are built to provide reliable cover and lasting peace of mind.
Our mission is to offer straightforward protection with a customer-first approach, so you can enjoy the things you rely on with confidence.
Contact info
Bury Street 1-3, GU2 4AW, Guildford, United Kingdom
- https://www.eversure.com/contact.aspx
- www.eversure.com
4.3
Excellent
883 reviews
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Eversure
Hi Simon,
We're happy to hear you found everything explained well on Eversure.
Kind regards,
Anna
Reply from Eversure
Hi John,
We're happy our prices were competitive and the application forms were easy to use. Thank you for your positive feedback.
Kind regards,
Anna
Reply from Eversure
Hi Angela,
We're happy to hear that it was easy to use for your first time purchasing insurance online! Thank you for your feedback.
Kind regards,
Anna
Helpful discussion with your…
Helpful discussion with your representative by phone Stephen I think.
March 30, 2026
Reply from Eversure
Hi Leonard,
We're happy to hear that you found the phone discussion helpful. We appreciate you taking the time to share your positive experience with us.
Kind regards,
Anna
Reply from Eversure
Hi Mike,
We're happy that you found our prices agreeable and the transaction simple. Thank you for your positive feedback.
Kind regards,
Anna
Reply from Eversure
Hi Raymond,
It's great to hear you found the Eversure website quick and concise.
Kind regards,
Anna
Very easy to complete application for a…
Very easy to complete application for a quote.
Subsequent quote was very comeptitive.
March 28, 2026
Reply from Eversure
Hi Richard,
We're happy to hear that you found the application process easy and the quote competitive. We appreciate you taking the time to share your positive experience with us.
Kind regards,
Anna
Reply from Eversure
Hi,
We appreciate you taking the time to share your positive experience. We're happy to hear that you find our pricing competitive!
Kind regards,
Anna
Reply from Eversure
Hi David,
We are so glad you found our service friendly and polite. Thank you for your positive feedback.
Kind regards,
Anna
Easy and quick to respond to
March 16, 2026
Reply from Eversure
Hi,
We appreciate you taking the time to share your positive experience with our responsiveness.
Kind regards,
Anna
Had to cancel my policy as Eversure…
Had to cancel my policy as Eversure would not insure my bike as it was kept in my garden. This is despite the garden being fully secure/locked and my bike secured to a wall anchor with a diamond rated lock and covered by a CCTV camera.
If I lived in a flat they would however insure it if it was kept in a communal area which seems to be a lot less secure.
I cancelled two days after taking the policy out which cost me £11 in admin fees.
Sundays cycling Insurance were happy to cover my bike being kept in the garden and I have better cover for a similar price.
March 24, 2026
Reply from Eversure
Hi Phillip,
Thank you for taking the time to leave a review - we really appreciate your feedback.
We’re sorry for any disappointment this may have caused. When purchasing the policy, the full terms and conditions are agreed to, including the security requirements set by the underwriter, such as where and how the cycle is stored.
Unfortunately, cover isn’t available if the cycle is kept in a garden, as this falls outside of those requirements.
Kind regards,
Chloe
What a great experience
What a great experience. I started speaking with Craig on the chat function and Craig immediately said he'd give me a call which I really appreciated. Craig answered all my questions really well about the cycle insurance and gave me the enough confidence to be able to buy. Craig was a real credit to the company being calm, putting me on hold when needed and always telling me what was happening. Really great experience. I was also surprised at how comprehensive the cover was given the cost. Great service! Great product. Great price. For Craig's manager, I spoke with him at about 10:00 a.m. on the 25th of March.
March 25, 2026
Unprompted review
Reply from Eversure
Hi James,
We're happy to hear that you had such a positive experience. We appreciate your comments regarding the clear explanations and confidence provided, and we're glad you found the coverage comprehensive for the cost. Thank you for your feedback!
Kind regards,
Anna
Competitive rates
Competitive rates and comprehensive "add on" options.
Phone call is quite protracted and imagine much easier on line as don't get all the T&C's quoted at you.
March 23, 2026
Reply from Eversure
Hi Chris,
We appreciate your feedback and are happy to hear you found our rates competitive with helpful options.
Kind regards,
Anna
Very easy to navigate
March 26, 2026
Reply from Eversure
Hi,
We're happy to hear that our platform is easy to navigate. Thank you for your feedback!
Kind regards,
Anna
The insurance is good. Automatic billing is terrible.
The insurance is good.
Having recurring payments as the default option is not appreciated. This deceptive practice is used by far too many companies that rely on their customers failing to cancel their subscriptions. It says a lot about the company’s ethics - not a good impression. If I find an alternative company that offers the same cover I will not be renewing my policy next year.
March 18, 2026
Reply from Eversure
Hi there,
Thank you for your feedback.
I’m sorry to hear that you’re unhappy with the automatic renewal.
Auto-renewal is set up at the point of purchase in line with the policy terms. I'm sorry this came as surprise .
We’re always happy to help if you’d prefer to make changes - if you’d like to turn off auto-renewal or discuss this further, please get in touch using our contact form below:
https://www.eversure.com/contact.aspx
Kind regards,
Chloe
Personal contact when payment failed
March 24, 2026
Reply from Eversure
Hi Kevin,
We're happy to hear that we could assist you when your payment failed. Thank you for your positive feedback.
Kind regards,
Anna
Reply from Eversure
Hi,
We're happy you found our website fast and easy to navigate, and that you appreciate the good value we offer. Thank you for your feedback!
Kind regards,
Anna
Excellent service
Very nice and friendly person on the phone. Listened to my list of requirements and gave me all relevant information on cover options etc and got a really good quote
March 23, 2026
Reply from Eversure
Hi Jan,
We're happy to hear that our team member on the phone was friendly and helpful! We appreciate you sharing your experience and are glad they provided you with relevant information and a great quote.
Kind regards,
Anna
No fuss easy to buy photographic…
No fuss easy to buy photographic equipment insurance from a well respected insure. User friendly website and easy to navigate. However, buying was made easy, proof of the calibre of the insurer will be if, ever the unfortunate day the claimant has to make a claim.
March 25, 2026
Reply from Eversure
Hi Atamjit,
We're happy to hear that you found our website user-friendly and the purchasing process easy. We appreciate your feedback and hope our insurance provides you with peace of mind. We aim to provide excellent support should you ever need to make a claim.
Kind regards,
Anna
All good ..no problems
March 24, 2026
Reply from Eversure
Hi,
We're happy to hear that everything went well for you. Thank you for your positive feedback.
Kind regards,
Anna
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.