First Serve UK Reviews 178

Very happy with the service received. Good avalibility of appointments and times, will certainly use again!

Lovely guy very good service will use again

Had professional, friendly and prompt service from expert Ismael who repaired my machine quickly and efficiently. Also offered a 12 month guarantee which was reassuring.

Happy to recommend !

Really good, fast, personalised service. It s good to have tradesman that keeps their word. Thank you guys

First Serve responded immediately. Ismael arrived and diagnosed the problem. A part had to be ordered and Ismael gave me his contact info and said he would return to fix when part arrived. He is extremely communicative and kept his word and returned to fix it.
I totally recommend Ismael and First Serve. Definitely 5+++stars

Easy to book, came on time. Friendly and knowledgeable.

Ismael was fantastic. He came over on short notice on a Sunday and had a really quick and easy repair for our washing machine (the power was blown and it would not turn on). Money well spent and saved us from having to buy a new machine. Will definitely be using Ismael again!

Very straightforward booking process, and a lovely engineer (Abdul Azeez) took care of our problem very efficiently and effectively. Highly recommend this service to anyone!

Abdul was commutative about the time he would arrive. He fixed our washing machine and clearly explained the issue he had found. Fantastic and reliable service!

really responsive and great communication throughout, extremely honest advice about it being better to replace my washing machine vs them trying to fix it

This company is amazingly good. They are efficient, helpful and have never let me down. They are also completely honourable and a pleasure to deal with. I cannot recomend this company highly enough.

We were extremely happy with our service! I accidentally put too much detergent in our front loader which caused an overflow + the door got stuck. I booked an appointment at 9pm that night and the technician was at our flat by 10am the next morning. By 11am, everything was fixed and the technician gave my helpful information about how to keep that from happening again. Thank you so much!

Friendly, professional, responsive. Gets the job done. We've used two or three times and feel like we've found a business we can trust.

Ismael arrived in the specified time window, diagnosed the problem with our appliance and provided documentation for our landlord within an hour. He explained everything clearly throughout - excellent service!

First Serve UK responded quickly. They were adaptable. The came back for a follow up at 6 hours notice. They were helpful. They were attentive to what we wanted. I can't recommend them enough

I thoroughly recommend First Serve UK which I’ve used for the last 5 years. Their service is professional, honest and trustworthy! It really is first class!

Not only did they take the money and refuse to carry out the work when they got there but the engineer Yusuf was extremely rude to me shouting down the phone ‘what do you think I am your slave’. After I complained they advised ‘find another engineer to do it then we’ll refund you’ Very unprofessional and I would avoid completely.

Called First Serve UK in the morning to repair a broken clothes dryer and oven. They were there by mid-afternoon the same day and fixed both appliances at a reasonable price. No excuses, no having to come back, no attitude. Very impressed. The first time I used First Serve it was the same good service. I highly recommend Ismail and his team.

Quality of repair was very good but engineer kept cancelling on me and then not rearranging