Lovely Sales person Teresa, Fantastic Delivery service. Beautiful lounges. The store has such lovely products. Looking forward to re visiting,
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Lovely addition to my living room, only a few details reminding that this is made of recycled materials. Particularly like the little drawers which are exactly perfect to store the CDs. Only one minor... See more
Company replied
Gave them a call to inquire about the round dining room tables that they have in stock. Instead I was rudely handled by someone claiming to be a sales person. I’ve spent about 10k with them in the pas... See more
Nice furniture, was dealt with by a P Toomey at the doncaster store. Told us to ignore paperwork dates of ten to twelve weeks delivery it would arrive in six to eight. It didn't. The paperwo... See more
Company replied
Company details
Written by the company
New ownership, new sofas, new ranges, new offers; if you thought you knew Furniture Barn, it’s time to think again. We have new, beautiful living, dining and bedroom ranges including a wide choice of beds, plus, for the first time, we have a great range of sofas for you to choose from. All with the lowest prices, guaranteed.
Contact info
224 Broad Street,, B15 1AZ, Birmingham, United Kingdom
- 0333 200 1558
- web@furniture-barn.co.uk
- www.furniture-barn.co.uk
3.9
Great
1K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Bed side cabinets
Have purchased from this company before but had a bad experience with order and product which did get solved eventually ....however my recent purchase bedside cabinets from ordering to delivery was very good and delighted with my purchase. thanks to all at Furniture Barn
December 20, 2018
Unprompted review
Reply from The Furniture Barn
Hi David Tomlinson,
We really appreciate you giving us a second chance and glad that we've been able to meet your expectations!
Thanks for taking the time to leave this review and if you happen to take any pictures of your new bedside tables, and upload them to social media, then pleas do tag us in so that we can see! #furniturebarnUK
Many thanks, Harry Customer Service
Great quality and service
December 20, 2018
Unprompted review
Reply from The Furniture Barn
Hi George
That's a double tick in our book!!
Thank you very much for taking the time to leave this review we are so pleased that you love the quality of your new furniture.
If you pop any pics of it up on social media then don't forget to tag us in so that we can see! #furniturebarnUK
Many thanks, Harry Customer Service
Reply from The Furniture Barn
We love this review Sandra!
Thank you so much for taking the time to let us know :-)
If you pop any pictures of your lovely solid furniture up on social media - then feel free to tag us in so that we can see it in your beautiful home! #furniturebarnUK
Many thanks, Harry Customer Service
Great stuff!
Have purchased several items from the Furniture Barn previously, excellent quality, great value, items always as I expected from looking at them on their website. Excellent delivery service. Will certainly use them again when I need anything and definitely recommend them.
December 19, 2018
Unprompted review
Reply from The Furniture Barn
Hi Tim - many thanks for this review!
We love to hear from happy customers and the fact that you've purchased a few times from us makes us really pleased :-)
If you pop any pictures of your Furniture Barn furniture up on social media please do tag us in so that we can see #furniturebarnUK
Many thanks, Harry Customer Service
I am very happy with my purchases
I am very happy with my purchases, furniture is well made and looks lovely. Good communication regarding delivery and delivery chap was very helpful and assembled the console table for me.
December 11, 2018
Unprompted review
Reply from The Furniture Barn
#winning!
Thanks Donna - this is so great to hear! We are very happy that you've been so pleased with your purchases at every step of the way.
If you pop any pictures of your new pieces up on social media then do let us see by tagging us in #furniturebarnUK
Many thanks, Harry Customer Service
Great service, great people and great prices.
If you are looking for furniture in Myrtle Beach, The Furniture Barn is the place to go! We needed several new pieces and needed quality furniture at an affordable price that didn't look cheap. The Furniture Barn was friendly and very accommodating to our budget. Their selection onsite was good and we even had ours delivered and setup for an extremely fair price! The Furniture Barn in Myrtle Beach is the place for friendly service, affordable prices on any budget and we will definitely go back for further needs. Thank you again, you've helped make our house a home!
December 10, 2018
Unprompted review
Reply from The Furniture Barn
Hi Irma - this is such a lovely review - but I don't think it's for us! :-(
This is the UK furniture barn and unfortunately we don't have a showroom in Myrtle Beach - but we'd love an excuse to visit because they sound great!!
In the meantime you can shop from us at www.furniture-barn.co.uk
Many thanks, Harry Customer Service
from good to not so...
Having originally reviewed a 5 star for the first sofa I purchased from Grantham Furniture Barn, I have reduced this to a three on my second sofa. Everything was in order after purchasing it from Grantham FB however I was rather disconcerted to find out quite by accident that the store had closed. I contacted the head office to be told it would arrive via the Doncaster store. I ordered the sofa on July 12th, it arrived on the 28th November. This after three calls to the store, the last call being told I had “ slipped through the net” ! Making a Christmas delivery doubtful. I then got a text message from a company that was being used as an extra to ease deliveries. Apart from them changing the delivery time with 30 minutes notice all went well. Customer Service could be improved, particularly in a situation where a store has closed down when people have paid half the balance on their orders. Sheer curtesy I would have thought.
December 3, 2018
Unprompted review
Reply from The Furniture Barn
Hi Kathryn,
Please allow me to apologise as you mentioned you wasn’t pleased with the service you received, your feedback is much appreciated & very important to us.
On reflection of your comments we do understand with a store closure there can be a breakdown of communication between us here at head office & our customers, as we no longer have the sales team to help with orders.
During company changes we do try to minimalize the effects to our customers.
Unfortunately for this time period it meant we was playing catch up with our outstanding orders from the Doncaster store which where yet to be delivered,
I am very sorry to hear you felt the effects of our changes.
You mentioned you have received your item now, we hope you enjoy your new furniture.
Kind regards,
Kay
Customer Service Department
We have brought a few pieces of…
We have brought a few pieces of furniture over the years and have been very pleased with all pieces, everyone is well made and look great wouldn't hesitate in recommending this company
December 3, 2018
Unprompted review
Reply from The Furniture Barn
Hi Julia,
This is wonderful to hear - thank you very much for taking the time to let us know!
If you pop any pictures up online of your furniture barn pieces - then please tag us in so that we can see them :-) #furniturebarnUK
We look forward to serving all your furniture needs into the future!
Many thanks, Harry Customer Service
Reply from The Furniture Barn
Mrs Hawke - and what more could we ask!
Very pleased to hear that your furniture purchase lived up to your expectations.
We hope to have you shopping again with us very soon for your future furniture needs.
In the meantime, if you are showing off your pieces on social media - then don't forget to tag us in so that we can see #furniturebarnUK
Many thanks, Harry Customer Service
5 🌟 great product at great prices
5 🌟 great product at great prices. Would totally recommend this company to anyone.
November 28, 2018
Unprompted review
Reply from The Furniture Barn
WooHoo!!! Mrs Kirby we love a 5 star review thank you very much!!!
Very pleased to hear that you've enjoyed your experience and yes please do recommend us to your family and friends. Remember they can shop us now online at www.furniture-barn.co.uk
If you pop any pictures of your new furniture up on social media - then don't forget to tag us in so that we can see #furniturebarnUK
Many thanks, Harry Customer Service
Two satisfied customers.
Following the purchase of a leather recliner chair in August 2016, my husband decided to have one himself. Saw a very helpful sales person in the Doncaster store a few months ago and we were assured we could order the same one. This arrived on Monday this week and is of course an excellent match. The two young men who delivered it were very courteous and helpful and made sure it was built up and positioned correctly, likewise the other two delivery men in 2016. We are extremely pleased with all Furniture Barn employees both in the store on the phone and the delivery drivers. Can certainly recommend Furniture Barn! Sheila and Joe Horton, Scawthorpe, Doncaster.
November 20, 2018
Unprompted review
Reply from The Furniture Barn
Dear Sheila and Joe,
Many thanks for taking the time to leave this review! We are very happy to hear that your experience was as good this time as it was in 2016!
We hope that you continue to enjoy using your his and hers recliners and please do shop with us again in the future at www.furniture-barn.co.uk
If you pop any pictures up on social media of your new recliner - then please do tag us in so that we can see! #furniturebarnUK
Many thanks, Harry Customer Service
Great service
We ordered a show room sideboard and 3 piece suite.
There was a bit of a mix up with phone call informing us of delivery of the suite as a message was left on answerphone which was meant for another person. I phoned the office and they arranged delivery to our address without any problem.
The delivery men were efficient and turned up at the specified time and stayed while made sure all the legs were with the suite and showed us how to fit them. They also disposed of the plastic covering.
The suite is beautiful and ideal for our home.
We were contacted quickly to have the sideboard we had seen in the showroom which we are very happy with.
November 16, 2018
Unprompted review
Reply from The Furniture Barn
Hi Jacqueline,
Well first of all let me apologize for the mix up with the answer machine message.
That is not great - and we are very sorry that this happened. Your feedback is invaluable so that we can ensure we don't make this kind of error again.
It's great that you are now very happy with your furniture and you were pleased with the delivery team.
If you take any pictures of your new sideboard and 3 pieces suite and add to social media - then feel free to tag us in so we can see them in your beautiful home. #furniturebarnUK
Many thanks, Harry Customer Service
We had such amazing service here from…
We had such amazing service here from Gabriella! Attentive, knowledgeable, helpful and clearly cared about our needs and making our new space amazing! Personable and efficient! I cant wait to have the furniture in my newly renovated home!
November 13, 2018
Unprompted review
Reply from The Furniture Barn
Hi Claudia,
We love this review - but unfortunately don't have any members of staff called Gabriella so alas we think you must have shopped at a different Furniture Barn.
Glad you've had such a great experience with them! And maybe we will try and poach Gabriella!!
Many thanks, Harry Customer Service
Reply from The Furniture Barn
Hi Heather - that is great to hear thank you! - Please do let us know if there is anything else we could do to get your review up to a 5 for next time! :-)
In the meantime, if you happen to take any pictures of your new furniture items and upload them to social media, then please do tag us in so that we can see #furniturebarnUK
Many thanks, Harry Customer Service
Everything arrived on time
Everything arrived on time, nothing was damaged. The furniture is fantastic quality. The delivery service was excellent, the men removed their shoes on entering my house and built up the wardrobes for me, something that I wasn't expecting, when they left they took all cardboard and packaging with them. All in all it was first class service.
November 7, 2018
Unprompted review
Reply from The Furniture Barn
Hi Jan - First Class Service - woohoo!! we aim to please :-)
If you remember the names of your delivery team we would love to pass on this wonderful feedback to them!
In the meantime, if you happen to upload any pictures to social media of your new wardrobes - then please do tag us in so that we can see #furniturebarnUK
Many thanks, Harry Customer Service
Outstanding service
Outstanding service, very good value, excellent quality, delivery time extremely reasonable, I had a bad experience with homes 365 so turned to these guys to help and they’ve exceeded my expectations! The delivery men came and built the furniture up in no time and cleaned everything up, no probs finding my address and the staff kept in communication with me all throughout. Very happy.
November 1, 2018
Unprompted review
Reply from The Furniture Barn
Dear Miss Charlwood - pleased as punch with this review! We are so happy that we have been able to help you with your furniture needs and deliver the level of service that you expected.
Thank you so much for taking the time to let us know, and if you pop any pictures of your new furniture up on social media, then please do tag us in so that we can see #furniturebarnUK
Many thanks, Harry Customer Service
Friendly service helpfull staff…
Friendly service helpfull staff excellent quality
October 31, 2018
Unprompted review
Reply from The Furniture Barn
Hi Sharon - really appreciate you taking the time to let us know this!
If you remember the names of any of our colleagues that you dealt with - just let us know so we can pass on your feedback to their manager :-)
One little favour to ask - if you pop any pictures up on social media of your new furniture - please tag us in so that we can see #furniturebarnUK
Many thanks, Harry Customer Service
We’ve used furniture barn for a number…
We’ve used furniture barn for a number of years and two houses to furnish. We are so pleased with their quality and service!!
October 29, 2018
Unprompted review
Reply from The Furniture Barn
Hi Joanne,
Thank you thank you!! This is so lovely to hear and we hope to keep supporting you with your furniture needs!
Please note that we will no longer have any showrooms - so the best way to keep shopping the furniture you love from us in on our website www.furniture-barn.co.uk
In the meantime if you pop any pictures up on social media of your new items then please do tag us in so that we can see #furniturebarnUK
Many thanks, Harry Customer Service
great!!
Fantastic experience and love my new console table, thank you! We’ve had quite a bit of furniture from Furniture Barn now and always a positive experience.
October 29, 2018
Unprompted review
Reply from The Furniture Barn
Hi Claire - this is excellent to hear - thank you very much for taking the time to leave this review.
We hope you have many many more great experiences with us!
If you happen to take any pictures of your new items and upload them to social media and just tag us in so we can see them in your beautiful home #funriturebarnUK
Many thanks, Harry Customer Service
Excellent product
Excellent product, delivered earlier than we expected and faultless service
October 29, 2018
Unprompted review
Reply from The Furniture Barn
Hi Clive - this is wonderful! Thanks so much for taking the time to leave this review. Very pleased that you've enjoyed your experience with us and we hope to continue exceeding your expectations!
If you happen to pop any pictures up on social media of your new furniture and tag us in - then please do tag us in so that we can see #furniturebarnUK
Many thanks, Harry Customer Service
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